Client Relationship Manager

hace 1 mes


Ciudad de México Tiger Text A tiempo completo

Client Partner

Qualification :

BS Degree,MS or MBA degree preferred

Responsibility :

Manage on time and on budget delivery with planned profitability,consistently looking to improve quality and profitability2 / nLead the onsite project teams and ensure they understand the client environment3 / nResponsible for Backlog growth Existing projects Renewals / Extensions of current projects Rate Revisions4 / nDrive RFPs / Proactive bids into Renewals, Extensions,Application / Project additions,Application rationalization and modernization5 / nBuild senior and strategic relationships through delivery excellence 6 / nUnderstand the client environment,issues,and priorities7Serve as the day-to-day point of contact for the clients taking the lead in delivery8 / n Support and drive firm-wide delivery initiatives,as directed9A CRM shared measures are margin,revenue,client satisfaction, & employee retention / nCRM role-specific measures are bid vs did,renewal win rates,& client experience / n10Act as day-to-day client contact,building and managing client relationships11 / nWork with the Engagement Delivery Partner to ensure the delivery organization delivers on time and on budget12 / nActive in supporting the Client Partner in managing day to day activities with responsibility for specific relationships13 / nA key focus of the role is to identify new and expansion opportunities on accounts 14 / nAct as the link between sales and delivery on accounts but is not a billable role

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Dec 22 2023

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