Delivery Analyst

hace 2 semanas

Ciudad de México Acxiom A tiempo completo

At Acxiom, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. As a Delivery Analyst, you will receive exposure to all functions and learn the end-to-end mechanics of Acxiom’s business. Daily, you will execute the necessary processes to deliver data products and information to customers. You will analyze customer requirements and ensure that the requirements reflect the actual needs of the customer and advise on potential process improvements and optimum use of data.

Location: Lomas Atlas, Mexico City, MX

As a Delivery Analyst, you will be responsible for consistently delivering and executing projects within Acxiom’s Data platform. Day to day, you will be managing multiple projects at a time by analyzing priorities, metrics, and deliverables.

DUTIES AND RESPONSIBILITIES- Coordinate and manage source file receipt with clients, vendors, and/or internal stakeholders. Design, construct and execute data workflows, verify input/output counts, monitor data processing, and audit/verify the results based on historical trends.- Validate source and output data, data formatting specifications, and output requirements according to specifications to ensure zero defects.- Deliver accurate output information to clients and / or their vendors through the appropriate data processing platforms and utilizing transfer mechanisms.- Ensure compliance with quality assurance processes, established process and procedures, project requirements and service level agreements/expectations.- Research, troubleshoot, and lead the resolution of data or processing issues according to product, client and / or third-party vendor specifications. This includes advising the team and clients on necessary solution changes or fixes to implement as well as the actual work to implement/fix.- Professionally communicate internally and externally with clients and stakeholders as determined by the nature of the discussion. Leads client meetings as it pertains to solution, research, issues, change management and trouble shooting. Point of contact to clients for solution components as well.- Accountable for effective time management to meet deadlines, including taking Initiative to monitor work after hours.- Continually educates themselves on new Product features, improvements, and releases.

QUALIFICATIONS

Required Experience- Bachelor’s degree from a four-year college or university or minimum 2 years relevant industry experience in Information Technology- Proficient English Speaking and Writing- SQL / PL-SQL Experience- Self
- motivated that can work well individually and within a diverse team environment-
- Demonstrated ability to communicate with clients and internal stakeholders- Attention to detail, important to monitor and audit solution processing services

Preferred Experience- Working Knowledge of Big Data- Working Knowledge of Identity Resolution- PII / Pseudonymous Data- USPS Address Standards- GDPR-Privacy Regulations- Encryption/Decryption (PGP/GPG, SDMS, GIS)- Cloud experience (AWS, GCP, Azure)- Ultra-Edit data editor
Primary Locations:

Mexico City
Additional Locations (if applicable):

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