Customer Service

hace 3 días


Mexico City Schneider Electric A tiempo completo

Schneider Electric has an opportunity for a Customer Service Representative in our CDMX Plant .


Mission

• To be on top of Customer Requests and make sure to communicate dates and prioritize customer orders. • Use MRP (right balance of Resource Vs Demand) to ensure stock availability on time at right place. • Collaborate with Upstream and Downstream Planning Leader and communicate priorities. Key Responsibilities • Run Distribution Requirement Planning process on its perimeter. • Define and update stock parameters to achieve service level objectives while optimizing inventory level. • Manage the purchase order portfolio, analyze stock discrepancies and perform adjustments. Main Activities • Ensure MRP (Demand vs Resource balancing) is executed in ERP and used as an input to drive replenishment. • Manage Customer Requests Workflows • Ensure the stock is available by analyzing and taking right actions to keep the Upstream Back Order Lines, Downstream Back Order Lines, Pre-Shortage, Shortage, Stock Coverage and Stock Health under control. • Define default transportation mode by using Air/Sea Tool and go through the workflow in case of transportation mode change. • Be primary contact of the suppliers and work closely with: Downstream Planning Leader for right prioritization in Production Scheduling and Queue Management Upstream Planning Leader for forecast validation before submission to suppliers , Transportation / Logistics team to track the shipments.



  • Mexico City Sagan A tiempo completo

    Job Title: Customer Service RepresentativeLocation: Remote (EST Timezone)Work Schedule: Monday to Friday, 7 AM to 4 PM EST Job Description: The Customer Service Representative plays a vital role in ensuring customer satisfaction by booking service appointments and handling inquiries with professionalism and empathy. This position requires a team player who...


  • Mexico City Sagan A tiempo completo

    Job Title: Customer Service Representative - LatamLocation: Remote (EST Timezone) Work Schedule: Tuesday - Sunday Tuesday - Friday: 3:30 pm - 10 pm Saturday & Sunday: 7 am - 1:30 pm Off Mondays 6.5 HR Shifts X 6 days a week = 39 hrs a week. Job Description: The Customer Service Representative plays a vital role in ensuring customer satisfaction by...

  • Customer Service

    hace 1 mes


    Mexico City Avery Dennison A tiempo completo

    Company DescriptionAvery Dennison Corporation (NYSE: AVY) is a global materials science and manufacturing company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications;...


  • Mexico City Sagan A tiempo completo

    Job Title: Customer Service Coordinator - LatamLocation: Remote Work Schedule: 40 hours per week, evenings and weekends required on a rotating schedule. Job Description: As a Customer Service Coordinator, you will be the first point of contact for our customers, managing communications through calls and emails. This role blends customer support with sales...

  • Customer Service Analyst

    hace 1 semana


    Mexico City 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

    The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. Responsibilities: Serve as single point of contact for...


  • Mexico City Nuvit Service A tiempo completo

    IT SERVICE DELIVERY MANAGERA service delivery manager is responsible for making sure that services are being seamlessly delivered to the clients of an organization. They are incharge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPI's and managing budgets.ACTIVITIES* Managing the...


  • Mexico City iQor A tiempo completo

    Job Summary: We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller....


  • Mexico City Goodyear A tiempo completo

    Lugar: MX - Central Office - Santa Fe Representante de Adquisición de Talento de Goodyear: SONIA NIETO  Primary Purpose:  Execute and follow up the collaborative Planning Forecast and replenishment program for the main customers. Focus on development (customer thinking) Main Responsibilities: Improve order management by reducing the...


  • Mexico City Foundever A tiempo completo

    Bilingual Customer Service Specialist Req ID#: 385812 Mexico City, Mexico, MX Job Description: About UsAbout Foundever® As a global leader in end-to-end customer experience (CX) products and solutions, Foundever® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive...


  • Mexico City Foundever A tiempo completo

    Bilingual Customer Service Specialist Req ID#: 385812 Mexico City, Mexico, MX Job Description: About UsAbout Foundever® As a global leader in end-to-end customer experience (CX) products and solutions, Foundever® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive...


  • Mexico City 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

    The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. Responsibilities: Serve as single point of contact for...


  • Mexico City ALTEN MÉXICO A tiempo completo

    Welcome to ALTEN Mexico, a well-established engineering company specializing in providing innovative solutions for engineering, technology, and product development projects. With a dedicated team of more than 350 professionals, we serve various industries including Automotive, Energy, Aeronautics, Banking & Insurance, Telecom & Multimedia, and Rail. At ALTEN...


  • Mexico City SpotOn A tiempo completo

    At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...


  • Mexico City Greeneon A tiempo completo

    Job DescriptionResponsibilities:Handles inbound sales and customer communication (calls, emails, click to chat) in the processing, expediting, and troubleshooting of customer orders from initiation to conclusion.Processes, via computer, all customer requests. Utilizes multiple and often complex systems, programs, and monitors in order to research...


  • Mexico City Sitel A tiempo completo

    About UsAbout Foundever® As a global leader in end-to-end customer experience (CX) products and solutions, Foundever® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints. With our award-winning culture built on 35+ years of...


  • Mexico City Foundever™ A tiempo completo

    About Us About Foundever® As a global leader in end-to-end customer experience (CX) products and solutions, Foundever® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints. With our award-winning culture built on 35+ years of...


  • Mexico City Idemia A tiempo completo

    Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our...

  • Customer Service

    hace 1 mes


    Mexico City SpotOn A tiempo completo

    At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...


  • Mexico City Concentrix A tiempo completo

    Job Title:Customer Service AgentsJob DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Job...


  • Mexico City AIG A tiempo completo

    Customer Service ManagerWho we areAmerican International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and...