CSSC Application Engineer

hace 1 mes

Apodaca, México Grundfos A tiempo completo

Eager to contribute your technical knowledge in a team-focused back-office setting? Be a part of our organization's journey toward an inclusive environment where your ideas fuel progress for tomorrow

 

What is the job about?

The Application Engineer will provide world-class customer service by delivering timely and effective technical advice. As an integral member of the team, you'll be responsible for providing technical quotations, information, advice, and assistance to maintain and improve our customer relationships.

This position reports directly to the CSSC Manager and will ideally operate daily from the Apodaca, N.L. facility. However, the role also has the option to be located in the following sites: Cota, Colombia; Quilicura, Chile; or Lurín, Perú. Please note that relocation for this position cannot be supported, and qualified candidates must have authorization to work in the listed countries without assistance.

 

Your main responsibilities:

  • Assist Customers with product sizing, applications, system solutions, accessories, installations, prices, etc. to ensure practical functionality of the solution
  • Collaborate with Customers and follow up within set SLA to deliver top-notch Customer service
  • Coordinate with suppliers to process special orders and inquiries
  • Support sales teams with project and tender handling, including specification calculations, time of delivery, operation, and maintenance
  • Identify new business opportunities and collaborate with external sales
  • Maintain customer master data for their portfolio of customers
  • Communicate and collaborate with product segment experts or other suppliers for local problem solving

 

Your background:

We imagine that you have: 

  • Associate's or Bachelor's degree in Engineering
  • Minimum of 4 years' experience in a related field
  • Previous experience within customer service, including relevant administrative experience, organizational skills, and customer accountability
  • Customer-centric experience
  • Familiarity with MS Office applications
  • Fundamental product and application knowledge, including the ability to interpret type keys, identify pumps vs spare parts and kits vs motors, and identify where the product is built (though this is not essential)
  • Good communication and networking skills, as well as the ability to build positive and trusting relationships with both internal and external stakeholders
  • Excellent written and spoken English
     

What’s in it for you?

Whether it’s developing leadership skills or advancing your expertise even further, we’ll support you with continuous learning and development opportunities, to help discuss and steer your long-term Grundfos career path. You’ll be welcomed from day one into an inclusive, trusting environment guided by six core values.

 

In addition, your day-to-day benefits include:

  • If you’ll be working from your home office, we’ll make sure you are well equipped with a good workstation. However, you are always welcome to our offices where you can engage, learn, and have fun with colleagues
  • On top of it, flexible working hours and up to 3 days’ additional paid leave for volunteering of your choice
  • Annual bonuses, health insurance, parental support, internal well-being consultants and programmes
  • Access to the modern Grundfos Academy to pursue further both personal and professional development
  • Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly

 

Do you want to learn more?

If this job sounds appealing, please send your resume by clicking “Apply”.

 

To dig deeper into the Grundfos universe, follow us on LinkedIn or Youtube, and to get to know some of your future colleagues and why they love working at Grundfos, check out Meet our people

 

We look forward to hearing from you.

  • Cssc Application Engineer

    hace 4 semanas

    Apodaca, México Grundfos Holding AS A tiempo completo

    Application Deadline: March 1, 2023- Location: Apodaca, MX, N.L. 66600- Contract Type: Full-Time- Working Hours: 40- Employment Type: RegularGrundfos is seeking an Application Engineer to join its Industry (IND) CSSC Back Office team. **Why Grundfos?** At Grundfos, we dare to do things that others cannot or dare not do. Our skills commit us to pioneer...

  • CSSC Application Engineer

    hace 4 semanas

    Ciudad Apodaca, México GRUNDFOS A tiempo completo

    Eager to contribute your technical knowledge in a team-focused back-office setting? Be a part of our organization's journey toward an inclusive environment where your ideas fuel progress for tomorrow! What is the job about? The Application Engineer will provide world-class customer service by delivering timely and effective technical advice. As an...

  • Cssc Application Engineer

    hace 4 semanas

    Apodaca, México Grundfos Holding AS A tiempo completo

    Application Deadline: - Location: Apodaca, MX, N.L. 66600- Contract Type: Full-Time- Working Hours: 48- Employment Type: Regular**What is the job about?** - Follow up on Customer interactions within set SLA. - Process special orders and inquiries in coordination with the suppliers. - Support sales teams by handling tenders and projects, include providing...

  • Senior Cssc Front Line Representative

    hace 1 semana

    Apodaca, México Grundfos Holding AS A tiempo completo

    Application Deadline: Feb 28, 2023- Location: Apodaca, MX, N.L. 66600- Contract Type: Full-Time- Working hours: 48- Employment type: RegularGrundfos is seeking an experienced Customer Service (CSSC) Senior Front Line Representative to join its CSSC Commercial Building Services team. **What is the job about?** - Provide primary support for both day-to-day...

  • Refrigeration Project Development Application Engineer

    hace 4 semanas

    Apodaca, México Johnson Controls A tiempo completo

    The Project Development Application Engineer is responsible for supporting the sale of a wide range of Chiller Solutions products through the JCI HVAC System Branches as well as JCI sales/marketing personnel in export markets. This role is based in our STIVA production facility and is targeted for supporting customer engagement during technical exploration...

  • Refrigeration Project Development Application Engineer

    hace 4 semanas

    Apodaca, México Johnson Controls International A tiempo completo

    The Project Development Application Engineer is responsible for supporting the sale of a wide range of Chiller Solutions products through the JCI HVAC System Branches as well as JCI sales/marketing personnel in export markets.  This role is based in our STIVA production facility and is targeted for supporting customer engagement during technical exploration...

  • Refrigeration Project Development Application Engineer

    hace 4 semanas

    Ciudad Apodaca, N.L., México Tiger Text A tiempo completo

    The Project Development Application Engineer is responsible for supporting the sale of a wide range of Chiller Solutions products through the JCI HVAC System Branches as well as JCI sales/marketing personnel in export markets. This role is based in our STIVA production facility and is targeted for supporting customer engagement during technical exploration...

  • Quality Engineer Iii

    hace 7 días

    Apodaca, México Regal Rexnord A tiempo completo

    Major Responsibilities: - Development and operation of quality control systems - Application and analysis of testing and inspection procedures - Use metrology and statistical methods to diagnose and correct improper quality control practices - Quality cost monitoring and improvement - Develop and administer management information systems - Audit quality...

  • Refrigeration Project Development Application Engineer

    hace 3 semanas

    Ciudad Apodaca, N.L., México Johnson Controls International A tiempo completo

    The Project Development Application Engineer is responsible for supporting the sale of a wide range of Chiller Solutions products through the JCI HVAC System Branches as well as JCI sales/marketing personnel in export markets. This role is based in our STIVA production facility and is targeted for supporting customer engagement during technical exploration...

  • Refrigeration Project Development Application Engineer

    hace 3 semanas

    Ciudad Apodaca, N.L., México Johnson Controls International A tiempo completo

    The Project Development Application Engineer is responsible for supporting the sale of a wide range of Chiller Solutions products through the JCI HVAC System Branches as well as JCI sales/marketing personnel in export markets. This role is based in our STIVA production facility and is targeted for supporting customer engagement during technical exploration...

  • Refrigeration Project Development Application Engineer

    hace 3 semanas

    Apodaca, Nuevo León, MX Johnson Controls International A tiempo completo

    The Project Development Application Engineer is responsible for supporting the sale of a wide range of Chiller Solutions products through the JCI HVAC System Branches as well as JCI sales/marketing personnel in export markets.  This role is based in our STIVA production facility and is targeted for supporting customer engagement during technical exploration...

  • R&d Engineer

    hace 1 semana

    Apodaca, México ABB A tiempo completo

    **R&D Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...

  • Associate Project Engineer

    hace 6 días

    Ciudad Apodaca, N.L., México ABB Schweiz AG A tiempo completo

    Associate Project Engineer Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Refrigeration Project Development Application

    hace 1 semana

    Apodaca, México Johnson Controls International A tiempo completo

    The Project Development Application Engineer is responsible for supporting the sale of a wide range of Chiller Solutions products through the JCI HVAC System Branches as well as JCI sales/marketing personnel in export markets. This role is based in our STIVA production facility and is targeted for supporting customer engagement during technical exploration...

  • Associate R&d Engineer

    hace 7 días

    Apodaca, México ABB A tiempo completo

    **Associate R&D Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Collaboration Engineer

    hace 3 semanas

    Apodaca, México Corning A tiempo completo

     Requisition Number: 63183 Corning is vital to progress – in the industries we help shape and in the world we share.We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and...

  • Collaboration Engineer

    hace 3 semanas

    Apodaca, México Corning A tiempo completo

      Requisition Number: 63183   Corning is vital to progress – in the industries we help shape and in the world we share. We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world...

  • Collaboration Engineer

    hace 3 semanas

    Apodaca, México Corning A tiempo completo

    Requisition Number: 63183 Corning is vital to progress – in the industries we help shape and in the world we share. We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and...

  • Collaboration Engineer

    hace 5 días

    Ciudad Apodaca, Nuevo León, México Corning A tiempo completo

    Requisition Number: 63183 Corning is vital to progress – in the industries we help shape and in the world we share.We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and...

  • Engineer 3, Product

    hace 4 semanas

    Ciudad Apodaca, México Bendix Commercial Vehicle Systems LLC A tiempo completo

    Position Summary : This position is responsible for engineering electromechanical, electro pneumatic, and mechatronic valves used in the Vehicle Dynamics Systems (ABS / ESP) product line. Technical responsibilities include analysis and implementation of design changes for cost reductions and product improvements; concept prototyping; validation of...