Cssc Application Engineer

hace 2 semanas

Apodaca, México Grundfos Holding AS A tiempo completo

Application Deadline: March 1, 2023- Location: Apodaca, MX, N.L. 66600- Contract Type: Full-Time- Working Hours: 40- Employment Type: RegularGrundfos is seeking an Application Engineer to join its Industry (IND) CSSC Back Office team.

**Why Grundfos?**
At Grundfos, we dare to do things that others cannot or dare not do. Our skills commit us to pioneer solutions to the world’s water and climate challenges and improve the quality of life for people. We believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short-term profit, but the impact we make. By becoming part of our united, powerful team, you too can drive this change no matter your role.

**What is the job about?**
The Application Engineer will:

- Follow up on Customer interactions within set SLA.
- Process special orders and inquiries in coordination with the suppliers.
- Support sales teams by handling tenders and projects, include providing dimension, specifications, calculations, time of delivery, operation and maintenance issues, etc.
- Identify business opportunities and handover to external sales
- Ensure customer master data is updated on portfolio of customers under their responsibility.
- Communicate, collaborate, and provide support with the respective product segment or other suppliers, where local problem solving is not available.
- Act for implementation of the Quality Policy, Environment, and Security of Work to achieve the proposed targets.
- Support with ad hoc tasks defined by leadership.

**What do you need to apply?**
Or an Associates degree or equivalent from a two-year college or technical school with 5+ years of relevant experience.
- Relevant technical customer service/support experience, organizational skills & accountability with the Customer.
- Knowledge of business structure, products and key market needs to create a successful Customer centric experience.
- In-depth knowledge of customer service software and databases (SAP CRM/SD/MM preferred).
- Good communication and networking skills together with the ability to build strong and trusting relationships with both Internal and External Stakeholders.
- Excellent written and spoken English.
- Must work effectively in a team environment.
- Can listen carefully to determine customer needs.

**We look forward to hearing from you.**

**About Grundfos**
Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

**An inclusive team**
If you like the look of this job and know you can bring your skills to contribute to our purpose, please apply. We need and welcome professional people from all corners - however you identify and whatever your background is.

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