Pomellato: Senior Sales Associate
Encontrado en: beBee S MX - hace 3 semanas
Estamos buscando un Senior Sales Associate que tenga una cartera de clientes establecida y comprobada con un mínimo de 3 años de experiencia previa en retail de lujo para servir como representante de la marca y ofrecer un servicio al cliente de lujo en nuestra Boutique Principal en Palacio de Hierro Monterrey.
Cómo Contribuirás:
Trabajarías en la Boutique y seria responsable de las siguientes actividades:
Impulsar las ventas en la Boutique a mediante de la venta de mercancías y entendiendo los deseos de los clientes, y creando una experiencia única adaptada a las necesidades de cada cliente;
Cumplir y superar los objetivos de ventas personales y de la tienda establecidos por la gerencia;
Brinda un ambiente amigable que incluye saludar y reconocer a cada cliente, mantener estándares sobresalientes, conocimiento sólido del producto y todos los demás componentes del servicio al cliente;
Mantener un conocimiento de toda la información del producto y la mercancía;
Complete de manera precisa y eficiente todas las transacciones de ventas y mantenga las cuentas de efectivo y medios adecuadas en la caja ;
Clienteling - Construir y fomentar relaciones sólidas, significativas, auténticas y enriquecidas con los clientes a través de conexiones personales e iniciativas de CRM;
Utilizar proactivamente las herramientas CRM y aprovechar al máximo su tiempo asegurando el logro de los objetivos individuales y de la tienda, mejorando y desarrollando el negocio;
Asegurarse de monitorear y actualizar el CRM, para construir y mantener relaciones con los clientes actuales e identificar clientes potenciales;
Identificar clientes y participar en la creación de experiencias VIC exclusivas para clientes de alto potencial;
Demostrar liderazgo activo en el piso de ventas, para impulsar los objetivos individuales y de equipo y ser responsable de los resultados de ventas;
Ayudar en movimientos de piso, comercialización, mantenimiento de las vitrinas y mantenimiento de la tienda;
Mantenga una tienda limpia y ordenada en todo momento y siga los procedimientos adecuados para el atuendo y la presentación de joyas;
Cumpla con todas las políticas, procedimientos y prácticas de la Compañía, incluyendo la prevención de pérdidas;
Descargar entregas que puedes incluir levantar y transportar cajas y almacenar en áreas apropiadas;
Comunicar las solicitudes de los clientes a la gerencia;
Participar en todos los recuentos de inventario;
Reporta cualquier robo o sospecha de robo por parte de clientes o empleados a las partes apropiadas de inmediato;
Cualquier otro deber que le asigne la gerencia.
Quien Eres:
Un maestro de la narración y el arte de hacer preguntas interesantes;
Independiente; Una persona con iniciativa con una actitud proactiva;
Capacidad para trabajar diversos horarios, incluyendo fines de semana y días festivos;
Habilidades fuertes de comunicación oral y escrita
Se prefiere experiencia en retail previas; experiencia de lujo una ventaja
Conocimientos de informática
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