Director/a de transformation and metrics de CCC

hace 4 días


Mexico City Banco Bilbao Vizcaya Argentaria, S.A. A tiempo completo

En BBVA llevamos más de 80 años trabajando para nuestros clientes.

Nuestro propósito es poner al alcance de todos/as las oportunidades de esta nueva era. Este propósito refleja nuestro papel facilitador para ofrecer a nuestros clientes las mejores soluciones bancarias, ayudarles a tomar las mejores decisiones financieras e impactar positivamente en su vida.

Uno de los puestos clave para el alcance de nuestras metas es el de Director de transformation and metrics de CCC. Te contamos más sobre las actividades de esta vacante:

Principales responsabilidades:

  • Administración de presupuestos.
  • Manejo de contrato y licitaciones del CCC. Manejo de indicadores del CCC.
  • Control de ventas especializadas en centros telefónicos.
  • Gestión de presupuesto con el negocio
  • Reportes hacia dirección general e indicadores.
  • Coordinación en conjunto con la banca comercial para la formación y capacitación.
  • Gestión de auditoria y control interno.
  • Revisión de contratos y licitaciones con los proveedores enfocado a CCC.
  • Manejo, seguimiento y coordinación de las ventas.
  • Manejo, seguimiento y coordinación de la operación de los CCC.

Retos del Puesto:

Mantener los indicadores operativos e internos en niveles óptimos.


Si te interesa formar parte de nuestro equipo, esta oportunidad es para ti.


Zona y horario de trabajo:

  • Corporativo Torre Reforma de Lunes - Viernes de 9:00 am - 6:00 pm híbrido (1 día en Home Office y 4 Oficina)con disponibilidad para viajar.

Los requisitos que debes cumplir son los siguientes:

  • Conocimiento especializado en centros telefónicos 3 años indispensable.
  • Conocimiento en licitaciones de CCC.
  • Licitaciones especializados.

Escolaridad:

  • Licenciatura en administración, contabilidad o finanzas puede ser pasante o titulado.

Experiencia:

  • Experiencia en gestión de personal alrededor de 40 personas o más.

Competencias:

Buscamos una persona profesional con alto nivel de formación, curiosa, proactiva, emprendedora, innovadora, meticulosa, con alta capacidad de comunicación, negociación y liderazgo.

Si cumples con los requisitos, no pierdas la oportunidad de postularte. Ten a la mano tu CV actualizado.

OPS CONTACT CENTER PRINCIPAL MANAGER B. EXECUTION II A MX 1

Nuestros colaboradores son el motor de BBVA y nos tomamos muy en serio su bienestar. Por ello les otorgamos prestaciones que mejoren no solo su vida, sino la de sus familias. Al integrarte a nuestro equipo podrías acceder a muchos beneficios, te compartimos algunos:

  • Prestaciones bancarias superiores a las de la ley.
  • Seguro de vida.
  • Vacaciones superiores a las de la ley.
  • Plan de retiro.
  • Préstamos exclusivos.
  • Promociones exclusivas.
  • Membresía a deportivos.
  • Oportunidad de crecimiento dentro del Grupo.
  • Participación en los juegos bancarios.

Si quieres conocer más sobre nuestros valores, nuestro modelo de sostenibilidad y banca responsable, entra a bbva.com Información corporativa.



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