Catalog Sales and Support Management

hace 3 semanas

Tlaquepaque, México HP A tiempo completo

Catalog Sales and Support Management

Description -

Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a project leader providing direction to team activities and facilitating information validation and decision-making process. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

Responsibilities:

  • Manages the operational business relationship of mid-size to large domestic accounts; serves on the account team.

  • Conducts and reviews highly complex operational analysis.

  • Acts as a point of escalation and collaborates with other functions to drive resolution of operational issues of medium to high complexity, in support of the customer/partner requirements.

  • Represents the customer/partner needs and provides business requirements to moderate to high complexity projects.

  • Prepares and runs operational performance reviews with the customer/partner and supports improvement plans.

  • Consults and advises on operational matters of medium complexity to internal clients at peer levels and above.

  • Proactively communicates operational process changes to customers/partners and internal clients; supports the implementation phase.

  • Act as sales enabler solving complex situations.

Education and Experience Required:

  • First-level university degree or equivalent experience; may have advanced university degree.

  • Typically 6 years of related experience, preferably in sales operations, supply chain, customer service, procurement, or financial management.

  • Typically more than 2 years of experience supporting large accounts.

Knowledge and Skills:

  • Excellent communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required.

  • Developing consulting, negotiation, and influence skills.

  • Solid understanding of core HP businesses and the revenue cycle.

  • Superior research and analytical skills.

  • Good knowledge of Microsoft Office tools, particularly Excel, Word, and PowerPoint.

  • Demonstrated project management skills such as planning, execution, and implementation.

  • Proven ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements.

  • Proven ability to establish and maintain good relationships with external customers/partners on a peer level and one level above

  • Basic financial and business acumen.

  • Ability to identify and implement customer-specific process improvements.

Job -

Sales Operations

Schedule -

Full time

Shift -

First Shift (Mexico)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

  • Catalog Sales and Support Management

    hace 4 semanas

    Tlaquepaque, Jalisco, México HP A tiempo completo

    Catalog Sales and Support ManagementDescription:Utilizes acquired expertise to tackle common and challenging business issues and recommends suitable alternatives within established parameters. Works on a variety of complex problems and may lead projects, offering guidance to team members and aiding in the decision-making process. Exercises independent...

  • Catalog Sales and Support Management

    hace 6 días

    Tlaquepaque, Jalisco, México HP A tiempo completo

    Catalog Sales and Support ManagementDescription:Utilizes acquired expertise to tackle common and challenging business issues and recommends suitable alternatives within established parameters. Works on a variety of complex problems and may lead projects, offering guidance to team members and aiding in the decision-making process. Exercises independent...

  • Catalog Sales and Support Management

    hace 3 semanas

    Tlaquepaque, Jalisco, México HP A tiempo completo

    Catalog Sales and Support ManagementDescription:Utilizes acquired expertise to tackle common and challenging business issues and recommends suitable alternatives within established parameters. Works on a variety of complex problems and may lead projects, offering guidance to team members and aiding in the decision-making process. Exercises independent...

  • Catalog Sales and Support Management

    hace 4 semanas

    Tlaquepaque, México HP A tiempo completo

    Catalog Sales and Support Management Description - Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a project leader providing direction to team activities and facilitating information...

  • Catalog Sales and Support Management

    hace 3 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    **_ Responsibilities: _** - Manages the operational business relationship of mid-size to large domestic accounts; serves on the account team. - Conducts and reviews highly complex operational analysis. - Acts as a point of escalation and collaborates with other functions to drive resolution of operational issues of medium to high complexity, in support of...

  • Sales Support Management

    hace 2 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    **Job Summary** - This role is responsible for managing the order entry process, maintaining customer records and CRM data, and assisting with sales forecasting. The role monitors inventory, identifies process improvements, and offers support to the sales team. The role facilitates communication with internal and external stakeholders throughout the sales...

  • Sales Support Management

    hace 5 días

    Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    Job Summary This role is responsible for managing the order entry process, maintaining customer records and CRM data, and assisting with sales forecasting. The role monitors inventory, identifies process improvements, and offers support to the sales team. The role facilitates communication with internal and external stakeholders throughout the sales cycle...

  • North America Commercial Catalog and Sales Support Management

    hace 5 días

    Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    North America Commercial Catalog and Sales Support Management (CSSM) Job Summary This role is responsible for owning moderately complex operational processes, collaborating with stakeholders to improve processes, and maintaining accurate documentation. The role implements quality control measures, generates comprehensive reports, and provides recommendations...

  • North America Commercial Catalog and Sales Support Management

    hace 4 semanas

    Tlaquepaque, Jalisco, México HP A tiempo completo

    North America Commercial Catalog and Sales Support Management (CSSM)Description:Job SummaryThis role is responsible for executing and continuously improving sales cycle operational processes, collaborating with stakeholders, and maintaining comprehensive process documentation while ensuring compliance. The role conducts in-depth data analysis to identify...

  • North America Commercial Catalog and Sales Support Management

    hace 3 semanas

    Tlaquepaque, Jalisco, México HP A tiempo completo

    North America Commercial Catalog and Sales Support Management (CSSM)Description:Job SummaryThis role is responsible for executing and continuously improving sales cycle operational processes, collaborating with stakeholders, and maintaining comprehensive process documentation while ensuring compliance. The role conducts in-depth data analysis to identify...

  • North America Commercial Catalog and Sales Support Management

    hace 6 días

    Tlaquepaque, Jalisco, México HP A tiempo completo

    North America Commercial Catalog and Sales Support Management (CSSM)Description:Job SummaryThis role is responsible for executing and continuously improving sales cycle operational processes, collaborating with stakeholders, and maintaining comprehensive process documentation while ensuring compliance. The role conducts in-depth data analysis to identify...

  • North America Commercial Catalog and Sales Support Management

    hace 4 semanas

    Tlaquepaque, México HP A tiempo completo

    North America Commercial Catalog and Sales Support Management (CSSM) Description - Job Summary• This role is responsible for executing and continuously improving sales cycle operational processes, collaborating with stakeholders, and maintaining comprehensive process documentation while ensuring compliance. The role conducts in-depth data analysis to...

  • North America Commercial Catalog and Sales Support

    hace 2 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    **Job Summary** **Responsibilities** - Drives multiple complex operational processes and escalations throughout the entire sales cycle, such as configuration & quote, deal coordination, bid management, margin analysis, Customer Resource Management, revenue recognition, invoicing, or organizational sales reporting. - Collaborates closely with various...

  • North America Commercial Catalog and Sales Support

    hace 2 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    **Job Summary** - This role is responsible for owning moderately complex operational processes, collaborating with stakeholders to improve processes, and maintaining accurate documentation. The role implements quality control measures, generates comprehensive reports, and provides recommendations for enhancements. The role focuses on customer satisfaction,...

  • Americas Catalogue And Sales Support Specialist

    hace 6 días

    Tlaquepaque, Jalisco, México Hewlett Packard Enterprise A tiempo completo

    Americas Catalogue and Sales Support Specialist page is loaded Americas Catalogue and Sales Support Specialist Apply locations Tlaquepaque, Jalisco, Mexico time type Full time posted on Posted 2 Days Ago job requisition id Americas Catalogue and Sales Support SpecialistDescription - Applies developed subject matter knowledge to solve common and complex...

  • Americas Catalogue and Sales Support Specialist

    hace 6 días

    Tlaquepaque, Jalisco, México Hewlett Packard Enterprise A tiempo completo

    Americas Catalogue and Sales Support Specialist page is loaded Americas Catalogue and Sales Support Specialist Apply locations Tlaquepaque, Jalisco, Mexico time type Full time posted on Posted 2 Days Ago job requisition id Americas Catalogue and Sales Support SpecialistDescription -Applies developed subject matter knowledge to solve common and complex...

  • Americas Catalogue and Sales Support Specialist

    hace 6 días

    Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    Americas Catalogue and Sales Support Specialist Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information...

  • Americas Catalogue and Sales Support Specialist

    hace 6 días

    Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    _ Responsibilities: _ Leads team effort of individual contributors to resolve moderately complex issues. Acts as a first point of contact for "toptier" customer accounts with high complexity, coordinating support on a broad range of daily operational matters. Resolves high impact operational issues (e.g., issues related to global trade and compliance...

  • Americas Catalogue and Sales Support Team Lead

    hace 3 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    **_ Responsibilities: _** - Leads team effort of individual contributors to resolve moderately complex issues. - Acts as a first point of contact for "top-tier" customer accounts with high complexity, coordinating support on a broad range of daily operational matters. - Resolves high impact operational issues (e.g., issues related to global trade and...

  • Sales Support

    hace 5 días

    Tlaquepaque, México Arrow Electronics, Inc. A tiempo completo

    **Position**: Sales Support Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales of $37 billion, Arrow...