Sales Coach
hace 3 semanas
About The CompanyDiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.Como Capacitador(a) de Ventas en Campo , serás responsable de asegurar que el contenido de capacitación se aplique de manera efectiva en escenarios de venta reales. A través de la observación directa en campo, el coaching práctico y sesiones de refuerzo personalizadas, cerrarás la brecha entre la capacitación y el desempeño. Colaborarás estrechamente con los líderes comerciales y el equipo de Capacitación de Ventas para detectar necesidades, reforzar comportamientos y adaptar las estrategias de aprendizaje a las realidades del campo.Realizar observación en campo (p. ej., acompañamientos en ruta, sesiones de observación) para identificar brechas de habilidades, conocimiento o ejecución en los equipos de ventas.Evaluar qué tan bien se está aplicando en las operaciones diarias el contenido de capacitación impartido previamente.Servir como enlace entre el equipo de Capacitación de Ventas y el equipo comercial, proporcionando retroalimentación constante y accionable a ambas partes.Reportar hallazgos cualitativos y cuantitativos sobre la efectividad de la capacitación y el desempeño del equipo de ventas.Colaborar con Capacitadores de Ventas, BDMs y líderes locales para co-crear intervenciones de aprendizaje relevantes y accionables.Facilitar métodos de aprendizaje práctico en campo, tales como juegos de roles (role-plays), simulaciones en tiempo real y coaching uno a uno.Mínimo 2 años de experiencia en ventas o como BDM, con un sólido conocimiento del proceso de ventas.Al menos 1 año en capacitación, enablement (habilitación comercial) o coaching de campo, idealmente con responsabilidades directas de refuerzo.Experiencia deseable vinculando los esfuerzos de capacitación con KPIs como tasa de cierre, tasa de conversión o NPS.Formación en Administración, Psicología, Pedagogía, Marketing o carreras afines.Inglés intermedio-avanzado.Mentalidad práctica (hands-on), con enfoque en la acción y el impacto inmediato.Carismático(a), con total orientación al trabajo en campo, empático(a) y con una gran capacidad de liderazgo informal.We are data-drivenWe are strong believers in making informed decisions, that's why we are data-driven.
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