Customer Service Representative
hace 2 semanas
Overview Descripción del trabajo – Sage Automotive Interior solicita: CUSTOMER SERVICE REPRESENTATIVE. Objective Keep daily communication and coordination of shipments with customers and or their carriers, domestic or international to guarantee an excellent customer service and having internal communication with stakeholders including production plants to provide timely information for decision making. Responsibilities Daily communication and coordination of shipments with customers and / or their carriers, Customer Service, Production plants and shipping and/or warehouse personnel. Report out weekly / daily on customer truck requirements. Report out weekly on in-transit materials to receive of inter-plant deliveries. Active participation in team meetings, training may require travel to other plants and in Lamination, warehouse and customer service. Management of shipment documentation, customer doc dist., domestic and international. Use of ERP system preferred - Jomar. Able to function as a back-up CSR. Customer Service hours are GMT-5 may require working extra hours sporadically with rotating Saturdays. Ability to work unsupervised/unaccompanied. Management may provide additional responsibilities / assignments as needed. Qualifications Excellent verbal and written communication skills. Excellent interpersonal skills. Ability to work in a team environment. Self-starter. Demonstrated problem solving skills. Organized, detail oriented with ability to multitask. Prior use or knowledge of ERP / MRP system helpful. Working knowledge of courier services (FEDEX, UPS, DHL). Working knowledge of international shipment requirements (exports). Working knowledge of common carriers, cross docking, inbound logistics and outbound logistics. Education and Experience High School completed or 2 years university studies minimum, ideal bachelor's degree in business related field. Minimum 1 year of experience in similar position. Office intermediate. Experienced managing ERP. Language Requirement English: Minimum intermediate, ability to maintain conversations in English - Ideal: Advanced. Other Requirements Active participation in all aspects of Sage Automotive Interiors Safety program as it applies at the plant(s) and office(s). Must conform to all Sage Company and Business Policies. Job Location Ciudad Juarez, Chihuahua Información adicional Tipo de contrato: Permanente Salario: Negociable Pais: MEXICO Estado o Region: Chihuahua Ciudad: Ciudad Juarez Igualdad de oportunidades We believe a diverse workforce is crucial to our growth, we are equal opportunity employer. Solicitud Puesto: Servicio al cliente #J-18808-Ljbffr
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Customer Service Representative
hace 2 semanas
Ciudad de México The Functionary A tiempo completoSummary of the position 1. Answering customer inquiries: Customer Service Representatives are responsible for answering customer questions and providing information about products, services, and company policies. They must be knowledgeable about the company's products and services to provide accurate and helpful information. 2. Resolving customer...
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Customer Service Representative
hace 2 semanas
Ciudad de México The Functionary A tiempo completoSummary of the position1. Answering customer inquiries: Customer Service Representatives are responsible for answering customer questions and providing information about products, services, and company policies. They must be knowledgeable about the company's products and services to provide accurate and helpful information.2. Resolving customer complaints:...
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Customer Service Representative
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Juárez, Juárez, Chih., México Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...
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Sales/customer Service Representative
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Ciudad Juarez, México KTBlack Services A tiempo completoA U. S based Company quickly growing locally is seeking a motivated and enthusiastic Sales/Customer Service Representative for the Ciudad Juarez, Chihuahua, Mexico office. - **What you will need**:_ - Sales Experience (at least a year). - Customer Service Experience (at least a year). - Call Center Experience a definite plus. - Bachelor's degree in...
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Customer Service Representative
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Ciudad Juárez, México Grupo TECMA A tiempo completoDescripción y detalle de las actividadesCustomer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve...
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Customer Service Representative
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Juárez, Chihuahua, México The TECMA Group of Companies A tiempo completoCustomer service representatives are often a client's primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.A Customer Service Representative,...
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Customer Service Representative
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Ciudad de México Esolutions A tiempo completoCustomer Service RepresentativeLocation: Azcapotzalco, Mexico City, Mexico (On-site).Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. TheCustomer Service Representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring customer...
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Customer Service Representative
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Ciudad Juárez, México Grupo TECMA A tiempo completoDescripción y detalle de las actividadesA Customer Service Representative is the first person most customers communicate with when they have a problem. The Customer Service Representative must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience.Experiência y...
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Customer Service Representative
hace 3 semanas
Azcapotzalco, Ciudad de México Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...
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Customer Service Representative
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Juárez, Chihuahua, México The TECMA Group of Companies A tiempo completoPosition SummaryThe Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and a customer-focused mindset.RequirementsHigh school diploma or equivalent...
