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Inside Sales Support
hace 3 meses
TAREAS Y RESPONSABILIDADES:
Proporcionar un trabajo de servicio completamente documentado en el sistema de TI asociado, respaldado por instrucciones de servicio y trabajo. Gestión del stock de servicios. Tratar o participar en la preparación de estimaciones de costos. Responsable de responder las preguntas de los clientes sobre las descripciones de sus errores u obtener información faltante. Organización y tramitación de devoluciones y reclamaciones. Creación de Órdenes de Venta debido al proceso de servicio. Cooperación con el socio de interfaz Organización de transportes exteriores (devoluciones Creación y planificación de órdenes de servicio.REQUISITOS:
Metodología de trabajo estructurada y sistemática Habilidades informáticas (productos MS Office) Flexibilidad e independencia Capacidad para trabajar en equipo Trabajo preciso y concienzudo. Habilidades comunicativas y competencia social. Responsable Proactivo Inglés avanzado