Sales Support

hace 1 semana


Tláhuac, Ciudad de México Freelance para diversas empresas A tiempo completo

Vacante para la empresa Freelance para diversas empresas en Cuauhtémoc, Ciudad de México:

Principal extensión comercial del Departamento de Ventas, que tiene como objetivo gestionar soluciones y necesidades del cliente alineados con los objetivos de la Dirección Comercial.


ACTIVIDADES
Apoya al crecimiento del negocio y cartera de Wideline a través de upsell y cross-sell.

  • Cotizar servicios regulares a los clientes y prospectos.
  • Prospección y desarrollo de nuevas cuentas, que pueden sumarse a la cartera de clientes regulares, de la compañía.
  • Seguimiento a cualquier tipo de requerimiento Comercial u Operativo y/o Administrativo, que tenga un cliente para su gestión interna en el área correspondiente y respuesta.
  • Visita de soporte comercial.
  • Llamadas habituales de seguimiento y atención a los clientes
  • Solicitar y recabar la documentación necesaria para el alta de cliente en sistema, y/o nosotros como proveedor de servicios ante el cliente.
  • Elevar las solicitudes de cotización a pricing, dependiendo el tráfico o Incoterm.
  • Ingreso de información al sistema y registro necesarios para alimentación del CRM.
  • Apoyo en la gestión de la agenda de un vendedor.
  • Elaboración de reportes de actividades comerciales a los ejecutivos de venta.
  • Elaboración y actualización SOP's, en conjunto con el vendedor.

Perfil:

  • Excelente comunicación verbal y escrita
  • 12 años de experiência en la industria de Freight Forwarding, logística o afín.
  • Habilidades de organización, planificación y negociación
  • Capacidad de análisis, identificación de tendencias y resolución de problemas
  • Habilidad numérica y para hacer cálculos.
  • Orientación a satisfacción al cliente y actitud de servicio.
  • Capacidad de establecer relaciones comerciales.

EDUCACIÓN
Estudios en Negocios Internacionales, Logística, Administración, Cadenas de Suministro o afines

Inglés intermedio (verbal y escrito).

Nível de educación deseada:

Superior - titulado

Nível de experiência deseada:

Nível Inicial

Función departamental:

Logística / Transporte

Industria:

Transporte, Logística y Almacenamiento

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