Service Desk L1
hace 1 semana
Descripción:
Dresden Partners expertos en web technology, mobile and software development, con servicios near-shore staffing, tech international y local tech sourcing specialized...
Busca:
Service Desk L1
Perfil:
- Se requiere carrera en Sistemas, no truncos, no fuera de esta carrera.
- Experiência mínima a 1 año en soporte L
- Conocimientos en escalamiento.
- Extremadamente importante habilidades en atención al cliente.
- Aún más importante excelente comunicación en inglés, un nível avanzado ya que darán soporte internacional.
- Conocimiento y la capacidad para aplicar técnicas, determinar la causa, posibles afectaciones, crear soluciones alternativas con el uso de las herramientas para un análisis efectivo de los tickets.
- Control y mejora en los siguientes conocimientos: actitud de servicio, contacto con usuarios, multi tarea, multi ventana, redacción en tiempo real, comprensión de textos, análisis de información y datos, capacidad de comunicación, conocimiento en el sistema operativo Windows y sus herramientas, redes, máquinas virtuales, Microsoft Office y software dedicado.
Beneficios:
- Esquema nóminal
- Prestaciones de ley
- Prestaciones superiores
Requisitos:
- Inglés avanzado conversacional
-
Service Desk L1
hace 1 semana
Guadalajara, Jalisco, México Epsilon Solutions A tiempo completoVacante para la empresa Epsilon Solutions en Guadalajara, Jalisco:L1 Service Desk supportJob Description:Route problems to internal 2nd and 3rd level IT support staff using knowledge base articles.Coordinate with level 2 and 3 and support staff that provide hardware / software / network problem resolution.Skills:2-3 years of experience in similar roleHigh...
-
Service Desk
hace 1 semana
Guadalajara, Jalisco, México Intugo Call Center A tiempo completoThe Service Desk agent provides support services L1 and sometimes L2 and ensures high customer satisfaction. The Service Desk agent investigates the reason behind the issues, troubleshoots the technical problems, and resolves the relevant issues. Also, the Service Desk agent analyzes the problems and records the issues addressed and the relevant resolutions...
-
Service Desk L1
hace 1 semana
Guadalajara, Jalisco, México Epsilon Solutions A tiempo completoEmpresa global de servicios tecnológicos, estamos conectados con las mejores empresas globales.Somos el enlace laboral de atracción de talento TI en México.Estamos en búsqueda de talento para la posición:Service DesK L1 Escolaridad: Bachillerato o Preparatoria concluida Inglés fluido indispensableExperiência:- 1 año de experiênciaConocimientos:...
-
Service Desk
hace 1 semana
Guadalajara, Jalisco, México Cognizant Technology Solutions A tiempo completoWe're hiringAt Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career...
-
Service Desk
hace 3 semanas
Guadalajara, Jalisco, México Cognizant Technology Solutions A tiempo completoCognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities...
-
Service Desk
hace 1 mes
Guadalajara, Jalisco, México Cognizant Technology Solutions A tiempo completoCognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities...
-
Service Desk Analyst
hace 1 semana
Guadalajara, Jalisco, México Reclutamiento Service Desk A tiempo completoIf you're looking for a stable and attractive income (to convey by phone), with a hybrid work modality, this job is for youAll you require is: Basic technical computer skills. Previous Customer Service Experience. Fluent english (written and spoken)Trainning is paid in full from the day you sign the contractPlease add your Resume. All interviews are done...
-
L1 Service Desk Agent
hace 1 semana
Guadalajara, Jalisco, México UST A tiempo completoL1 Service Desk Agent**Associate I - Cloud Infrastructure ServicesWho we are:UST HealthProof is a dynamic company with a mission to lower the cost of care and deliver the future of healthcare. Our consumer-centric approach gives our health plan customers a modern infrastructure and reduced administrative costs, helping to drive better business results for...
-
Service Desk L1/l2 IT Support
hace 1 semana
Guadalajara, Jalisco, México Dresden Partners A tiempo completoDescripción:En Dresden Partners conectamos el talento con empresas globales de primer nível. Somos un puente de oportunidad laboral especializados en Reclutamiento TI en México, LATAM y USA.Estamos en búsqueda de talento para la posición:Service DesK L1/L2 IT Support Escolaridad: Bachillerato o Preparatoria concluidaExperiência: 2 años de...
-
Service Desk
hace 1 semana
Guadalajara, Jalisco, México Dresden Partners A tiempo completoDescripción:En Dresden Partners buscamos tu talento como Service Desk L1 / Help Desk / GDL.Somos una consultoría especializada en web technology, mobile and software development, servicios near-shore staffing, tech international y local tech sourcing trabajamos para proyectos internacionales para otorgar servicios integrales.Requisitos: Inglés avanzado....
-
IT Service Desk Technician
hace 3 semanas
Guadalajara, Jalisco, México Cognizant Technology Solutions A tiempo completoCognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities...
-
IT Service Desk Technician
hace 1 mes
Guadalajara, Jalisco, México Cognizant Technology Solutions A tiempo completoCognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities...
-
Service Desk Analyst
hace 1 semana
Guadalajara, Jalisco, México Wipro Technologies A tiempo completoONSITE POSITION IN GUADALAJARA - MEXICOWe are one of the largest and leading global technology services, consulting and corporate processes companies in the world. We are present in more than 69 countries and our team is composed of more than 220,000 employees working on six continents. We are technological partners of the largest companies in the world. We...
-
Service Desk Team Leader
hace 1 semana
Guadalajara, Jalisco, México Optimas A tiempo completoService Team LeaderMonterrey, NLAbout Optimas:Optimas OE Solutions is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world.Optimas Manufacturing has been associated with the Fastener Industry for over 50 years....
-
Service Desk Team Leader
hace 1 semana
Guadalajara, Jalisco, México Optimas A tiempo completoService Team Leader Monterrey, NL About Optimas: Optimas OE Solutions is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Optimas Manufacturing has been associated with the Fastener Industry for over 50...
-
Service Desk Analyst
hace 1 semana
Guadalajara, Jalisco, México Jamy Interactive A tiempo completoService Desk Analyst Responsibilities:Testing and analyzing IT system and software performance.Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.Avoiding service interruptions by performing system installations, updates, and maintenance procedures.Preparing training manuals and FAQ materials for easy-access...
-
Service Desk Analyst
hace 1 semana
Guadalajara, Jalisco, México Wipro Technologies A tiempo completoONSITE POSITION IN GUADALAJARA - MEXICO We are one of the largest and leading global technology services, consulting and corporate processes companies in the world. We are present in more than 69 countries and our team is composed of more than 220,000 employees working on six continents. We are technological partners of the largest companies in the world....
-
Service desk
hace 1 mes
Guadalajara, Jalisco, México Wipro A tiempo completoAbout Wipro:Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help...
-
Service desk
hace 3 semanas
Guadalajara, Jalisco, México Wipro A tiempo completoAbout Wipro:Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help...
-
Help-desk L1
hace 1 semana
Guadalajara, Jalisco, México Dresden Partners A tiempo completoDescripción:Dresden Partners expertos en web technology, mobile and software development, con servicios near-shore staffing, tech international y local tech sourcing specialized.Estamos en búsqueda de talento para la posición: HelpDesk L1Zona de trabajo: Guadalajara Jalisco. Inglés Avanzado B2 (O Superior) Proporcionar...