Empleos actuales relacionados con Supervisor Service Delivery - Monterrey, Nuevo León - C.H. Robinson
-
Service Delivery Manager
hace 1 semana
Monterrey, Nuevo León, México C.H. Robinson A tiempo completoJob SummaryThe Manager Service Delivery is responsible for the execution of C.H. Robinson's Service Delivery strategy for an assigned customer or customer portfolio, in line with customer SLAs and expectations. This includes responsibility for Service Delivery Excellence & Customer Satisfaction, Personnel Development and Management and Service Delivery...
-
Service Delivery Specialist
hace 2 semanas
Monterrey, Nuevo León, México Worldwide Express A tiempo completoPurpose and ScopeThe Service Delivery Specialist position is a key component of the Operations Team at Worldwide Express. This role focuses on providing high-quality support to customers by emphasizing continuous improvement, efficiency, and consistent service delivery. In addition, the Service Delivery Specialist works closely with customer-facing teams and...
-
IT Service Delivery Specialist
hace 2 semanas
Monterrey, Nuevo León, México Emerson A tiempo completoJob Summary:We are seeking a highly skilled IT Service Delivery Specialist to join our team at Emerson. As an IT Service Delivery Specialist, you will be responsible for ensuring the smooth operation of our IT infrastructure and providing exceptional support to our end-users.Key Responsibilities:Plan and administer IT services to meet business...
-
Service Delivery Specialist
hace 1 semana
Monterrey, Nuevo León, México Ecolab A tiempo completo{"title": "Service Delivery Specialist", "content": "Ecolab is seeking a skilled Service Delivery Specialist to join its industry-leading Food & Beverage team. This role is responsible for delivering exceptional service to customers, ensuring their food safety and quality needs are met. We provide cleaning and sanitation solutions to food, beverage, and...
-
HR Service Delivery Specialist
hace 1 semana
Monterrey, Nuevo León, México Celestica A tiempo completoJob SummaryCelestica is seeking a highly skilled HR Service Delivery Specialist to join our team. As an HR Service Delivery Specialist, you will be responsible for providing analytical and problem-solving support to ensure the effective delivery of HR services.Key ResponsibilitiesProvide analytical and problem-solving support to ensure the effective delivery...
-
Service Delivery Manager
hace 2 semanas
Monterrey, Nuevo León, México Flsmidth, Inc. A tiempo completoJob SummaryFLSmidth, Inc. is seeking a highly skilled Service Delivery Manager to join our Mexico Service Execution team. As a key member of our department, you will be responsible for providing field technical support to customers in Mexico and globally.Key ResponsibilitiesManage field service projects and contracts, ensuring timely delivery and...
-
Delivery Driver
hace 1 semana
Monterrey, Nuevo León, México United Parcel Service A tiempo completoJob Summary: As a Delivery Driver with United Parcel Service, you will play a critical role in delivering and picking up packages to and from residential and/or commercial properties. This position requires a high level of physical activity, involving driving, continual lifting, lowering, and carrying packages.Responsibilities:Learns and properly executes...
-
Service Delivery Specialist
hace 1 semana
Monterrey, Nuevo León, México Wwex Group A tiempo completoJob Summary: We are seeking a highly skilled Service Specialist to join our Operations Account Teams at Wwex Group. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide high-level customer service through transactional services and clear communicationAssist...
-
Service Delivery Specialist
hace 1 semana
Monterrey, Nuevo León, México Citi A tiempo completoThe Service Delivery Specialist plays a crucial role in ensuring exceptional customer experiences at Citi branches. This involves managing resources effectively, promoting products and services, and fostering strong relationships with clients.**Key Responsibilities:**• Promote Citi's products and services to clients, encouraging the use of self-service...
-
Operations Manager
hace 2 semanas
Monterrey, Nuevo León, México C.H. Robinson A tiempo completoJob SummaryC.H. Robinson is seeking a highly skilled Operations Manager - Service Delivery Excellence to lead our service delivery team in achieving exceptional results. As a key member of our operations team, you will be responsible for driving consistent execution, leveraging analytics, and collaborating with cross-functional teams to drive standardization...
-
IT Service Delivery Manager
hace 1 semana
Monterrey, Nuevo León, México British American Tobacco A tiempo completo**Job Summary**We are seeking a highly skilled IT Service Delivery Manager to join our team at British American Tobacco. As a key member of our IT organization, you will be responsible for ensuring the day-to-day delivery of IT services to our corporate functions.**Key Responsibilities**Manage ongoing service delivery and service support to meet agreed...
-
Service Delivery Manager
hace 1 semana
Monterrey, Nuevo León, México Sap A tiempo completoAbout the RoleWe are seeking a highly skilled Service Delivery Manager to join our Global Cloud Infrastructure & Delivery team. As a key member of our team, you will be responsible for developing and delivering cloud operations services to our Lines of Business (LoB) and external customers.Key ResponsibilitiesDevelop trusted advisor relationships with LoB...
-
Network Access Service Delivery Team Lead
hace 2 semanas
Monterrey, Nuevo León, México Azka It Consulting A tiempo completo**About Azka It Consulting**Azka It Consulting is a Mexican company that specializes in connecting top IT talent with leading companies in Latin America and the United States.**Job Title: Network Access Service Delivery Team Lead**We are seeking a highly skilled and experienced professional to lead our Network Access Service Delivery Team.**Key...
-
IT Service Delivery Manager
hace 1 semana
Monterrey, Nuevo León, México British American Tobacco A tiempo completoJob Title: IDT Service Manager**Job Summary**We are seeking an experienced IT Service Manager to join our Digital Business Solutions team in Monterrey, Mexico. As a key member of our team, you will be responsible for ensuring the delivery of high-quality IT services to our customers.Key ResponsibilitiesManage services across DBS pillars, ensuring alignment...
-
IT Service Delivery Manager
hace 1 semana
Monterrey, Nuevo León, México British American Tobacco A tiempo completoTransformative Opportunity for IT Service Management ExpertiseAbout British American TobaccoWe are a leading global tobacco company, committed to reducing the health impact of our industry. Our mission is to Be The Change, and we're looking for talented individuals to join us on this journey.Job SummaryWe have an exciting opportunity for an IT Service...
-
IT Service Delivery Manager
hace 1 semana
Monterrey, Nuevo León, México British American Tobacco A tiempo completoJob SummaryBritish American Tobacco is a leading global tobacco company that is evolving at pace into a multinational business. With a portfolio of products like VELO, VUSE, and GLO, we are committed to reducing the health impact of our industry. To achieve our ambition, we are seeking a highly skilled IT Service Manager to join our team in Monterrey.About...
-
IT Service Delivery Manager
hace 1 semana
Monterrey, Nuevo León, México British American Tobacco A tiempo completoJob SummaryBritish American Tobacco is a leading global tobacco company that is evolving at pace into a multinational business. With a portfolio of products that includes VELO, VUSE, and GLO, we are committed to reducing the health impact of our industry. To achieve our ambition, we are seeking a highly skilled IT Service Manager to join our team in...
-
Network Access Service Delivery Team Lead
hace 1 semana
Monterrey, Nuevo León, México Azka IT Consulting A tiempo completoAzka IT Consulting: Network Access Service Delivery Team LeadAzka IT Consulting is a leading IT consulting firm that connects top talent with Latin American and US companies. We are seeking a highly skilled Network Access Service Delivery Team Lead to join our team.Key Responsibilities:Manage a team of IT engineers to deliver network services within...
-
Service Delivery Manager
hace 2 semanas
Monterrey, Nuevo León, México Hexagon Ab A tiempo completoAbout Hexagon AbVacancy DetailsJob Title: Service ManagerVacancy No: VN5206Work Location: Monterrey, Nuevo LeónLocation Country: MexicoBasis: EmployeeEmployment Type: RegularJob Summary:The Service Manager will lead and support the Service Team in maximizing productivity and improving efficiency. The role involves mentoring the Service Team by developing...
-
Network Access Service Delivery Team Lead
hace 6 días
Monterrey, Nuevo León, México Azka IT Consulting A tiempo completoAzka IT Consulting is a leading IT consulting firm that connects top talent with Latin American and United States companies.We are seeking a highly skilled Network Access Service Delivery Team Lead to join our team.Key Responsibilities:The successful candidate will be responsible for managing a team of IT engineers to deliver network services within...
Supervisor Service Delivery
hace 3 meses
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
- Leverage operations dashboards and internal analytics to understand areas of service excellence & service gaps, and work with teams on actions to address identified gaps
- Utilize continuous improvement methodology in management of KPIs for the service delivery team
- Serve as the key customer contact for Service Delivery (Operational) needs
- Lead direct reports by providing regular feedback, coaching, and guidance based on performance, dashboards, and Personal Development Plans
- Ensure assigned teammembers have a solid understanding of customer business objectives and the plans to attain those objectives
- Maintain and utilize Account Specific Onboarding for new team members
QUALIFICATIONS
Required:
- Bachelor's degree from an accredited college or university
- Minimum 3 years of experience in operations and/or customer/client service facing role
- Experience mentoring and or coaching small project teams
- Ability to travel up to 7.5% (domestically and international)
Preferred:
- Experience executing businesses through Standard Practices and Operational Excellence methodologies
- Proficient in Microsoft Office Suite of programs
- Strong problemsolving and conflict resolution skills
- Ability to adapt and lead in a fastpaced environment
- Strong interpersonal/communication and presentation skills, with ability to communicate effectively in a highly responsive and professional manner
- Ability to develop strong working relationships, both internally and externally
- High level of integrity where personal and professional values are aligned with the company's mission, vision, and leadership framework
- Ability to work collaboratively within the business setting
- Values a diverse and inclusive work environment
Disclaimer:
- This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.
Equal Opportunity and Affirmative Action Employer
- C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers, and communities. We believe this increases creativity and innovation, drives business growth, and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected.
Benefits
We offer a competitive benefits plan above the Mexican Labor Law.
This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.
Why Do You Belong at C
H Robinson?:
Standing out among the world's largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex.
For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world's economy.
With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.
As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World's Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn's Top Companies in Minneapolis-St. Paul 2021.And we're not stopping thereJoin us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.