Service Delivery Specialist

hace 2 días


Monterrey, Nuevo León, México Ecolab A tiempo completo
{"title": "Service Delivery Specialist", "content": "

Ecolab is seeking a skilled Service Delivery Specialist to join its industry-leading Food & Beverage team. This role is responsible for delivering exceptional service to customers, ensuring their food safety and quality needs are met. We provide cleaning and sanitation solutions to food, beverage, and dairy manufacturing environments through a dual focus on sales and technical service/consultation to new and existing customers.

**Key Responsibilities:**

• Execute field trials and training to ensure customer satisfaction
• Establish, verify, and document hygiene plans and their parameters through regular customer visits
• Assist with all customer needs, including equipment installation and repair
• Ensure equipment machine maintenance goals established by the customer
• Support introduction of new programs and service concepts to customers
• Achieve monthly safety metrics and input safety data into the company's system
• Establish new ways of improving service and provide recommendations related to safety standards and protocol

**What We Offer:**

• A dynamic and supportive work environment
• Opportunities for career growth and development
• A chance to make a meaningful impact on customer success
• Access to best-in-class resources, tools, and technology
• A commitment to diversity and inclusion, with a focus on creating a workplace where every associate can grow and achieve their best

", "lang_code": "en-US"}

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