Empleos actuales relacionados con Customer Services Representative - Santiago de Querétaro, Querétaro de Arteaga - Chemetall

  • Client Services Representative

    hace 6 días

    Santiago de Querétaro, Querétaro de Arteaga, México XE A tiempo completo

    About the RoleXe is a leading provider of currency services and products, and we're seeking a dynamic and motivated Client Services Representative to join our team in Queretaro, Mexico.As a Client Services Representative, you will be the first point of contact for potential customers, responsible for qualifying inbound calls and creating sales opportunities....

  • Client Services Representative

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Xe A tiempo completo

    About the RoleXe is a leading provider of currency services and products, and we're seeking a dynamic and motivated Client Services Representative to join our team in Queretaro, Mexico.Key ResponsibilitiesHandle inbound calls from potential and existing customers, providing information, answering queries, and qualifying sales opportunities.Qualify leads by...

  • Customer Service Representative

    hace 6 días

    Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completo

    About Ria FinancialRia Financial is a leading provider of money transfer and currency exchange services. With over 10 years of experience in the market, we have established ourselves as a trusted and reliable partner for individuals and businesses alike.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our retail team as a...

  • Junior Client Services Representative

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México XE A tiempo completo

    About XEAt XE, we are a leading provider of comprehensive currency services and products. Our mission is to deliver innovative solutions that empower individuals and businesses to navigate the complexities of the global currency market.Job SummaryWe are seeking a dynamic and motivated Junior Client Services Representative to join our expanding team in...

  • Customer Service Representative

    hace 1 día

    Santiago de Querétaro, Querétaro de Arteaga, México MICHELIN A tiempo completo

    About MichelinMicheelin is a leading tire company dedicated to improving mobility through sustainable innovation. With a presence in over 170 countries, we offer a wide range of products and services for various industries.Job SummaryWe are seeking a Customer Service Representative to join our team in Mexico. As a key member of our customer-facing team, you...

  • Customer Service Representative

    hace 6 días

    Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completo

    We are seeking a skilled Customer Care Representative to join our team at Ria, a leading financial services company. In this role, you will provide exceptional customer service and support to our clients, ensuring their needs are met and exceeded.**Key Responsibilities:**• Review and correct data of incorrectly processed transactions to ensure accuracy and...

  • Customer Service Representative

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Fedex Group A tiempo completo

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at FedEx Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesCustomer Service: Respond to...

  • Customer Service Representative

    hace 1 semana

    Santiago de Querétaro, Querétaro de Arteaga, México Charger Logistics Inc A tiempo completo

    {"title": "Customer Service Representative", "description": "Job Title: Customer Service RepresentativeCharger Logistics Inc is a world-class asset-based carrier that specializes in delivering assets on time and on budget. We are currently seeking a motivated individual to join our Customer Service Department based out of Queretaro,...

  • Customer Service Representative

    hace 1 semana

    Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completo

    Ria's mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers.We are seeking a highly motivated and enthusiastic Customer Services Representative to join our team at Ria Headquarters. In this role, you will provide information...

  • Customer Service Representative

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completo

    Ria's mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers.We are seeking a highly motivated and enthusiastic Customer Services Representative to join our team at Ria Headquarters. In this role, you will provide information...

  • Customer Service Representative

    hace 6 días

    Santiago de Querétaro, Querétaro de Arteaga, México MICHELIN A tiempo completo

    About MichelinMicheelin is a leading tire company dedicated to improving mobility through sustainable innovation. With a presence in over 170 countries, we offer a wide range of products and services for various vehicles, including tires, digital mobility support, and travel guides.Job SummaryWe are seeking a Customer Service Representative to join our team...

  • Customer Service Representative

    hace 6 días

    Santiago de Querétaro, Querétaro de Arteaga, México Charger Logistics Inc A tiempo completo

    {"title": "Customer Service Representative", "description": "Job Title: Customer Service RepresentativeCharger Logistics Inc is a world-class asset-based carrier that specializes in delivering assets on time and on budget. We are seeking a motivated individual to join our Customer Service Department based out of Queretaro, Qro office.Responsibilities:Build...

  • Customer Service Representative

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Watlow Electric Manufacturing, Inc. A tiempo completo

    About the RoleIn the Customer Service Representative position at Watlow Electric Manufacturing, Inc., you will be the customer's voice within our organization to communicate their delivery needs and share any shortfalls from production back to the customer. All communications to the customer will go through you from planning, quality, and shipping.Your Key...

  • Customer Service Representative

    hace 6 días

    Santiago de Querétaro, Querétaro de Arteaga, México Watlow Electric Manufacturing, Inc. A tiempo completo

    About the RoleIn the Customer Service Representative position at Watlow Electric Manufacturing, Inc., you will be the customer's voice within our organization to communicate their delivery needs and share any shortfalls from production back to the customer. All communications to the customer will go through you from planning, quality, and shipping.Your Key...

  • Customer Service Representative

    hace 5 días

    Santiago de Querétaro, Querétaro de Arteaga, México EZCORP A tiempo completo

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at EZCORP. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, addressing their concerns, and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries and...

  • Customer Service Representative

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completo

    We are seeking a highly skilled Customer Service Representative who will play a critical role in ensuring the satisfaction of our valued customers. Reporting directly to the Customer Care Supervisor, you will be responsible for providing exceptional service through the Zendesk chat platform.As a Customer Service Representative, you will respond promptly to...

  • Customer Service Representative

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Maxcess A tiempo completo

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Maxcess. As a key member of our sales support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide best-in-class customer service to internal and external customersConfigure...

  • Bilingual Customer Service Representative

    hace 1 semana

    Santiago de Querétaro, Querétaro de Arteaga, México Scalepex A tiempo completo

    {"title": "Customer Service Representative", "description": "At Scalepex, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll be the face of our company, responding to customer inquiries and resolving issues with empathy and professionalism.**Key Responsibilities:*** Respond promptly and professionally...

  • Customer Service Representative

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completo

    Job SummaryRia, a leading provider of innovative money transfer services, is seeking a highly motivated and customer-focused Customer Service Representative to join our dynamic team at our headquarters in Queretaro. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our clients, ensuring their...

  • Technical Sales Representative

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Schneider Electric A tiempo completo

    Job DescriptionJob Summary: We are seeking a highly skilled Technical Sales Representative to join our team at Schneider Electric. As a Technical Sales Representative, you will be responsible for promoting and selling a broad range of technical services to our customers.Key Responsibilities:Develop and maintain relationships with new and existing customers...

Customer Services Representative

hace 3 meses

Santiago de Querétaro, Querétaro de Arteaga, México Chemetall A tiempo completo

CUSTOMER SERVICE REPRESENTATIVE

Responsibilities

The customer service representative is responsible for provide single point of contact for commercial support to our customers and sales representatives and interact frequently with Chemetall ́s manufacturing areas and warehouses. Candidate should demonstrate the ability to manage multiple tasks.

Formula for Success:

  • Fulfill order management in SAP
  • Drive customer affinity by delivering exceptional Customer Service (meeting or exceeding phone and email metrics as well as team service level agreement)
  • Identify and implement process improvements.
  • Facilitate proper and efficient information flow to meet or exceed customer needs and departmental and division wide performance expectations.
  • Ability to handle high-pressure, fast-paced environment requiring diligence to detail
  • Proven analytical and critical thinking skills
  • Ability to constructively manage conflicts and discrepancies towards positive resolution
  • Prioritizing customer demand to assist with improved product flow
  • Work with finance team to resolve customer credit and billing requests

· Collect and react to customer feedback and claims, derive insights for sales and technical service, forward requests – if necessary – to technical service

  • Provide information about ECT products and services to customers
  • Monitor history of order volume and product portfolio
  • Derive strategic insights for marketing and segment managers
  • Provide input for sales and production planning process: keep track on orders and coordinate with supply chain and operations to ensure frictionless product supply

Ingredients for Success:

  • Advanced English

· BS Degree preferred

· years of similar work experience required

· Relationship management and customer care on phone

· Understanding customer order patterns and support

· Analytical thinking: data analysis and evaluation

· Interface with supply chain and sales

  • Knowledge of CRM software and SAP

· Excellent communication and administrative skills

  • Strong knowledge of Microsoft Office (word, excel, email, internet)
  • Strong listen, written and verbal communication skills
  • High Ability to speak, write, and read English