Technical Support Analyst

At SpotOn, we're helping small businesses and restaurants compete and win with technology to better connect with their customers. Think marketing software, website development, e-commerce, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions.Recently, SpotOn has: Raised $300M in...

General information- Country Mexico City Mexico City Department Global Support Job ID 3904 Description & RequirementsA Day in The Life Typically Includes:Use analytical and problem-solving skills to efficiently investigate and resolve customer issues reported through a ticketing system. Manage SQL Server to replicate customer issues as needed. Support the...

At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...

Company Overview:DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

About MegaportMegaport has transformed the way IT gets connected. We're global leaders in Network as a Service (NaaS), changing the way businesses reach the cloud. We're also a leading partner to Amazon, Microsoft, Google, IBM, Oracle, NYSE, and many other leading technology companies. Megaport is a publicly traded company on the Australian Stock Exchange....

The Infrastructure Intermediate Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and...

Technical Support Engineer***We are seeking a highly motivated ETS Operations Senior Engineer you will provide level two operational support to all TR employees and staff to address tickets and resolve complex issues. Additionally, this role will engage with the broader ETS team in all LCM activities.About the RoleAs a Technical Support Engineer, you...

An American multinational information technology company that develops personal computers, printers and related supplies, as well as 3D printing services, is looking for:Bilingual Technical Support RepresentativeEnglish 100% conversationalRequired academic level: Systems engineering, mechatronics, electronics.Skilled at offering clients easy-to-understand...

Application Support Analyst - Adobe WebsitesAbout the role:In this opportunity as Application Support Analyst - Adobe web sites, you will:Drive continual service improvement and innovation in productivity, software quality, and reliability, including meeting/exceeding SLAs. Responsible for monitoring and analyzing business operational and technical key...

Job Summary This role is responsible for offering comprehensive software services focused on proactive and reactive services for mission critical customers and for enhancing customer satisfaction by addressing their requirements, providing guidance, and resolving challenges within established procedures. The role monitors operational performance, drives...

The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...

Job Summary This role is responsible for delivering tailored postsales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role troubleshoots IT infrastructure problems, adheres...

Vacante para la empresa Ciena en Cuauhtémoc, Ciudad de México:Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our...

The Service Management function is transforming into a truly global, data- and standards-driven organization, employing best-in-class tools and practices across all disciplines of Technology Operations, including service monitoring, support and incident response, automated ops, change and configuration management as well as supplier/vendor and asset...

To strengthen the activities of our team, we are looking for we are looking for a Salesforce Commerce Cloud Support Analyst that will work for one of our major client's e-commerce platforms.Your Role Work with the platform technologies and languages, HTML, CSS, and JavaScript Diagnosing the source of users' plafform problems and advising clients on possible...

To strengthen the activities of our team, we are looking for we are looking for a Salesforce Commerce Cloud Support Analyst that will work for one of our major client's e-commerce platforms.Your Role Work with the platform technologies and languages, HTML, CSS, and JavaScript Diagnosing the source of users' plafform problems and advising clients on possible...

_Application Support Analyst - Billing & Payments_Do you have experience in IT Services? Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for youDrive continual service improvement and innovation in productivity, software quality, and...

Importante empresa de T.I.a Nível Latinoamérica, requiere por crecimiento:Technical SupportExperiência: Nível 1 Soporte a usuario final, EUC, carga de imagen configuraciones de impresoras y reparación de equipos de cómputo + 2 años Nível 2 Manejo de redes Network, switches routers, conocimiento de cable de consola y cableado estructurado + 1 año...

Importante empresa de T.I.a Nível Latinoamérica, requiere por crecimiento:Technical SupportExperiência: Nível 1 Soporte a usuario final, EUC, carga de imagen configuraciones de impresoras y reparación de equipos de cómputo + 2 años Nível 2 Manejo de redes Network, switches routers, conocimiento de cable de consola y cableado estructurado + 1 año...

About the Role:In this opportunity as an Application Support Analyst -Boomi / App Dynamics, you will:Drive continual service improvement and innovation in productivity, software quality, and reliability, including meeting/exceeding SLAs. Responsible for monitoring and analyzing business operational and technical key metrics. Effectively articulate complex...