Technical Customer Support

At SpotOn, we're helping small businesses and restaurants compete and win with technology to better connect with their customers. Think marketing software, website development, e-commerce, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions.Recently, SpotOn has: Raised $300M in...

At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...

Job Title: Tech Support AnalystSalary: CompetitiveLocation: Mexico City, Mexico, HybridContract: Permanent, Full TimeDo you thrive on troubleshooting and resolving technical issues? We are seeking a Tech Support Analyst to join our global team in Mexico city, investigating and resolving technical support issues on Cambridge University Press & Assessment...

Job Summary This role is responsible for delivering tailored postsales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role troubleshoots IT infrastructure problems, adheres...

Job Summary This role is responsible for offering comprehensive software services focused on proactive and reactive services for mission critical customers and for enhancing customer satisfaction by addressing their requirements, providing guidance, and resolving challenges within established procedures. The role monitors operational performance, drives...

An American multinational information technology company that develops personal computers, printers and related supplies, as well as 3D printing services, is looking for:Bilingual Technical Support RepresentativeEnglish 100% conversationalRequired academic level: Systems engineering, mechatronics, electronics.Skilled at offering clients easy-to-understand...

Vacante para la empresa Ciena en Cuauhtémoc, Ciudad de México:Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our...

Company Overview:DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

General information- Country Mexico City Mexico City Department Global Support Job ID 3904 Description & RequirementsA Day in The Life Typically Includes:Use analytical and problem-solving skills to efficiently investigate and resolve customer issues reported through a ticketing system. Manage SQL Server to replicate customer issues as needed. Support the...

About usWe are professional and agile.Our work environment includes: Modern office setting Food providedTechnical Sales Engineer - Hybrid opportunityFUNCTIONProvide clients with sales advice and support on products and services. Possess strong multilingual communication skills to work in a multi discipline cross functional role. Be able to support and...

Description:Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services.We have been impacting the world since 2018 and we want to keep pushing...

IP Routing Technical Support EngineerCome create the technology that helps the world act togetherNokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive...

IP Routing Technical Support EngineerCome create the technology that helps the world act togetherNokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive...

About the job:Red Hat's Customer Success and Services team is looking for an experienced, enterprise-level engineer to join us as an OpenShift Technical Account Manager in Mexico City.In this role, you will work with a small set of key enterprise customers to provide architectural guidance and implementation advice for the Red Hat OpenShift Container...

Technical Support Engineer***We are seeking a highly motivated ETS Operations Senior Engineer you will provide level two operational support to all TR employees and staff to address tickets and resolve complex issues. Additionally, this role will engage with the broader ETS team in all LCM activities.About the RoleAs a Technical Support Engineer, you...

Vacante para la empresa Ciena en Cuauhtémoc, Ciudad de México:Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our...

About GBGGBG is the leading expert in global digital identity. We combine our powerful technology, the most accurate data coverage, and our talented team to deliver award-winning location intelligence, identity verification and fraud prevention solutions.About the teamThe Customer Support Team are responsible for supporting GBG's customers with the use of...

We are seeking a Technical Support Engineer to provide world-class support to Gigamon customers and partners. This role requires a friendly, polished communicator committed to solving complex problems and delivering high-level customer satisfaction. You will get the opportunity to work with Engineering, Sales, and Customer Success to resolve Gigamon products...

We are seeking a Technical Support Engineer to provide world-class support to Gigamon customers and partners. This role requires a friendly, polished communicator, committed to solving complex problems and delivering high-level customer satisfaction. You will get the opportunity to work with Engineering, Sales, and Customer Success to resolve Gigamon...

We're Karat, the world's largest interviewing company:Karat helps companies hire top engineering talent with confidence. As an end-to-end hiring solution, we work with organizations to improve the quality, efficiency, and equity of their technical hiring process. Global leaders like Walmart, Atlassian, and Citi rely on Karat to conduct hundreds of...