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Palo Alto Firewall Engineer
hace 3 meses
Position Type: Full-Time Contract (40hrs/week)
Contract Duration: 6 Months +
Work Hours: US EST
Work Schedule: 8 hours/day (Mon-Fri)
Location: 100% Remote (resource can work from anywhere in Argentina, Brazil, Mexico, Costa Rica or India)
Responsibilities
- Provide firewall engineering and subject matter expertise in alignment with the company's network architecture
- Create and update Network Firewall Architectural Diagrams
- Create, modify, and optimize firewall policies and rules to enhance network security
- Responsible for the configuration, and maintenance of the Palo Alto Firewalls
- Ensure that firewall policies align with the organization's security policies and compliance requirements
- Ensure tools are configured to maintain the firewall infrastructure
- Provide input for reports to Operations Manager such as capacity management, project status, ticket status, and trend analysis
- Coordinate activities for the Firewall team
- Ensure Network Firewall Service Level Agreements (SLAs) are being met
- Manage the Service Now (SNOW) queue for Firewall requests and tickets
- Create and maintain Firewall Standard Operating Processes and Procedures
- Perform On-call support as part of team rotation
- Provide weekly status reports
- Plan and implement Firewall configuration changes following strict change management process to ensure no downtime or impact to the critical infrastructure or applications
- Work with vendor support engineers on escalation and ticket resolution, root cause analysis
- Work during company's designated business hours
- Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience)
- 5-7 years of experience with Palo Alto firewalls management, administration and configuration
- Certification in Palo Alto Networks, such as PCNSE (Palo Alto Networks Certified Network Security Engineer)
- Strong knowledge of network security principles and practices
- Proficiency in configuring and managing Palo Alto firewalls and related technologies
- Experience with network protocols, VPN configurations, and security policies
- Strong analytical and problem-solving skills
- Excellent communication and teamwork skills
- Listens to and understands the audience.
- Develops relationships that foster productive collaboration.
- Communicates effectively with stakeholders to identify needs and evaluate alternative technical solutions.
- Ability to work both independently and within a team environment, being self-managed required.
- Excellent oral, written, interpersonal skills required
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