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Junior Operations Coordinator

hace 3 meses

Mérida, Yucatán, México WorldStrides A tiempo completo

The Operations Coordinator Assistant provides assistance to the operations coordinator for the success of Operations for the assigned region, destination(s) or programs in Latin America and / or Rest of the World.

She or he works closely with operational targets and budgets.

Responsibilities:

  • Executes backoffice processes, including invoice processing.
  • Helps organize and collect documentation
  • Supports the Operations coordinators as needed.
  • Executes reservations assigned by the operations coordinator.
  • Research and generation of new supplier contacts
  • New supplier account set up
  • Collects and organizes supplier data to build and concentrate more product knowledge to make available to other teams like Sales and Program Management.
  • Executes reports for the contracting and operational teams to facilitate relevant data to managers and directors.
  • Works with Product Management to ensure fast replies when needed.
  • Keeps a good relationship with the suppliers, provides good customer service for suppliers and internal customers (Sales, Program management, On tour Support and flight teams)
  • Contributes to the preparation of final departure documents for Tour Directors, such as final trip itinerary, tour confirmations, and payment vouchers, as needed.
  • Assumes additional responsibilities as requested.

Requirements:

  • A Bachelor's degree in Business and/or Administration, or a relevant field.
  • Preferably, 12 years progressive operational experience/internships with a solid understanding of the travel industry or other related industries.
  • Strong communication and presentation skills.
  • Proficient technical and analytical skills.
  • Proficiency in Excel, Microsoft Office, and the ability to learn new software products
  • Knowledge of budgets/reports and familiarity with numbers
  • Negotiations skills
  • Must be fluent in Spanish and English