Empleos actuales relacionados con Customer Support Specialist Ii - Nuevo Laredo, Tamaulipas - Transplace de Mexico Global

  • Accounts Payable Specialist II

    hace 5 días

    Nuevo Laredo, Tamaulipas, México Uber Freight A tiempo completo

    About the RoleThe Accounts Payable Specialist II is a key position within Uber Freight, responsible for resolving carrier invoice discrepancies and building shipments. This role requires strong analytical skills to identify the root cause of issues and work with internal and external parties to escalate and resolve them.Key ResponsibilitiesResolve carrier...

  • Customer Support Specialist II

    hace 2 semanas

    Nuevo Laredo, Tamaulipas, México Uber Freight A tiempo completo

    About the RoleUber Freight is seeking a skilled professional to manage transportation functions and provide exceptional customer service to our clients.Key ResponsibilitiesManage day-to-day aspects of booking, shipping, tracking, and billing on both import and export shipmentsSecure capacity for loads and leverage carrier relationships to influence capacity...

  • Customer Support Specialist II

    hace 6 días

    Nuevo Laredo, Tamaulipas, México Uber Freight A tiempo completo

    About the RoleUber Freight is seeking a skilled professional to manage transportation functions and provide exceptional customer service to our clients. As a key member of our team, you will be responsible for ensuring accurate, timely delivery of products in the most efficient and cost-effective manner.Key Responsibilities:Manage day-to-day aspects of...

  • Customer Support Specialist II

    hace 2 semanas

    Nuevo Laredo, Tamaulipas, México Uber Freight A tiempo completo

    About the RoleUber Freight is seeking an experienced professional to manage transportation functions and provide excellent customer service to our clients. As a key member of our team, you will be responsible for ensuring accurate and timely delivery of products in the most efficient and cost-effective manner.Key Responsibilities:Manage day-to-day aspects of...

  • IT Support Specialist

    hace 6 días

    Nuevo Laredo, Tamaulipas, México Buckland A tiempo completo

    About BucklandBuckland is a leading provider of global trade solutions, with over 70 years of experience helping companies navigate international trade. Our unique approach combines trusted technologies and talented people to deliver customized services that exceed our customers' expectations.Job SummaryWe are seeking an IT Support Specialist - Bilingual to...

  • Accounting Support Specialist

    hace 6 días

    Nuevo Laredo, Tamaulipas, México Expeditors A tiempo completo

    **Job Summary**The Accounting Support Specialist is responsible for the execution of accounting processes, including reports reviews and follow-up to fulfill established metrics and avoid repercussions on month-end and year-end close results.**Key Responsibilities**Administration and Personnel Management: Exemplify and teach the company culture, mission, and...

  • Accounting Support Specialist

    hace 2 semanas

    Nuevo Laredo, Tamaulipas, México Expeditors A tiempo completo

    Job SummaryThe Accounting Support Specialist is responsible for the execution of accounting processes, reports reviews, and follow-up to fulfill established metrics and avoid repercussions on the results of our month-end and year-end close.Key ResponsibilitiesExemplify and teach our company culture, mission, and goals.Follow the 10 Critical Success...

  • Accounting Support Specialist

    hace 2 semanas

    Nuevo Laredo, Tamaulipas, México Expeditors International A tiempo completo

    Job SummaryWe are seeking a highly skilled and detail-oriented Accounting Support Specialist to join our team at Expeditors International. As a key member of our accounting department, you will be responsible for executing accounting processes, reviewing reports, and ensuring compliance with established metrics.Key ResponsibilitiesAccounting Process...

  • Accounting Support Specialist

    hace 6 días

    Nuevo Laredo, Tamaulipas, México Expeditors A tiempo completo

    {"Job SummaryWe are seeking an experienced Accounting Support Specialist to join our team at Expeditors. The successful candidate will be responsible for executing accounting processes, reviewing reports, and ensuring compliance with established metrics and company policies.Key Responsibilities* Collaborate with the Accounting Lead and Supervisor to...

  • Accounting Support Specialist

    hace 6 días

    Nuevo Laredo, Tamaulipas, México Expeditors International A tiempo completo

    {"h3": "Accounting Support Role Overview"} The Accounting Support role at Expeditors International is a dynamic position that requires a detail-oriented and organized individual to execute accounting processes, review reports, and ensure compliance with established metrics. {"h3": "Key Responsibilities"} Execute accounting processes, including financial...

  • Accounting Support Specialist

    hace 1 día

    Nuevo Laredo, Tamaulipas, México Expeditors A tiempo completo

    Job SummaryThe Accounting Support role at Expeditors is responsible for executing accounting processes, reviewing reports, and ensuring compliance with established metrics to avoid repercussions on month-end and year-end close.Key ResponsibilitiesExemplify and teach Expeditors' culture, mission, and goals.Follow the 10 Critical Success Factors.Ensure...

  • Border Operations Support Specialist

    hace 2 días

    Nuevo Laredo, Tamaulipas, México CPKC A tiempo completo

    Job Title: Border Operations Support AnalystCanadian Pacific (CP), Kansas City Southern (KCS), Kansas City Southern de México, S.A. de C.V. (KCSM), are now CPKC. As the only truly North American railway, we are making big moves Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic...

  • Customer Service Representative

    hace 2 semanas

    Nuevo Laredo, Tamaulipas, México emerson A tiempo completo

    **Job Summary**We are seeking a highly skilled Customer Service Representative to join our team at Emerson. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring timely and accurate processing of customer orders from booking to invoicing.**Key Responsibilities**Receive and process...

  • Customer Service Representative

    hace 6 días

    Nuevo Laredo, Tamaulipas, México Emerson Electric A tiempo completo

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Emerson Electric. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring timely and accurate processing of customer orders from booking to invoicing.Key...

  • Customer Service Representative

    hace 5 días

    Nuevo Laredo, Tamaulipas, México Emerson Electric A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Emerson Electric. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring timely and accurate processing of customer orders.Key ResponsibilitiesReceive and process customer purchase orders in...

  • Customer Service Representative

    hace 2 semanas

    Nuevo Laredo, Tamaulipas, México Copeland A tiempo completo

    About This RoleWe are seeking a highly skilled Customer Service Representative to join our team at Copeland. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring timely and accurate processing of customer orders from booking to invoicing.Key ResponsibilitiesReceive and process...

  • Account Payable Specialist

    hace 2 semanas

    Nuevo Laredo, Tamaulipas, México Expeditors A tiempo completo

    **About Expeditors**We're a global logistics company that's all about information, not shipping. Our 15,000 trained professionals work together to provide innovative, customer-focused solutions to our clients.**Job Summary**We're looking for a skilled Account Payable Specialist to join our team. As an Account Payable Specialist, you'll be responsible for...

  • Procurement Specialist

    hace 1 semana

    Nuevo Laredo, Tamaulipas, México Caterpillar A tiempo completo

    **Job Summary**Caterpillar is seeking a highly skilled and experienced professional to join our team as a Procurement Specialist. This role is responsible for managing suppliers and developing improvement plans to support the global supply network.**Key Responsibilities**Analyze and maintain assigned processes to ensure product output excellenceDevelop and...

  • Procurement Specialist

    hace 6 días

    Nuevo Laredo, Tamaulipas, México Ametek A tiempo completo

    Job Title: Procurement SpecialistLocation: GlobalJob Description:The Procurement Specialist will be responsible for procuring electronic components, metals, fabricated parts, and assemblies to support manufacturing of programmable power supplies in a high-mix environment. The successful candidate will ensure timely delivery of materials and adherence to...

  • Solutions Specialist

    hace 2 semanas

    Nuevo Laredo, Tamaulipas, México IQOR A tiempo completo

    About the RoleWe are seeking a highly motivated and experienced Solutions Specialist to join our team at iQor México. As a Solutions Specialist, you will play a critical role in obtaining a maximum volume of profitable freight in your assigned territory.Key ResponsibilitiesCustomer Relationship Management: Travel throughout your assigned territory to meet...

Customer Support Specialist Ii

hace 3 meses

Nuevo Laredo, Tamaulipas, México Transplace de Mexico Global A tiempo completo
Actualización en sistema en TMS.

  • Notificar diariamente al equipo de MTY cuánto equipo se puede ingresar a yarda con el fin de mantener un pool.
  • Análisis proactivo en el pool para evitar fallas en el servicio.
  • Envío de reporte de asignaciones y tenders acorde el turno y guardias.
  • Relación con el cliente: comunicaciones consistentes y profesionales; Comunicaciones efectivas, rápidas y corteses con respecto a situaciones difíciles, retransmisiones de fallas de servicio, seguimiento a embarques críticos etc.
  • Relación con el transportista (Other carriers): desarrollo productivo de la relación con el transportista, cobertura de cargas, manejo y gestión de situaciones difíciles, etc.
  • Comunicación constante con el CM con el fin de hacer ajustes en el SRG.
  • Control interno con TMXY de capacidad B1, confirmación de transbordos MX
  • Monitoreo y reporteo del Dwell Time
  • Seguimiento de embarques Other Carriers Leg 2 cuando se encuentran en porción US
  • Agendar citas
  • Notificaciones a DCs
  • Asegurar entregas
  • Lograr los objetivos internos del equipo:

  • Cero reasignaciones de equipo por fallas 4PL
:

-
Envío de asignación a Ravisa no superior a una hora una vez recibido el plan de carga.

  • Supervisión de los guardias de seguridad
  • Llevar un control y seguimiento de incidencias reportadas
  • Realización de los 8 puntos de inspección
  • Recibo de cajas sucias
  • Cajas fuera de servicio
  • Desarrollo y presentación de resultados y áreas de oportunidad a trabajar en los proyectos asignados.
  • Control individual con actualizaciones en tiempo.
  • Exposición de resultados y tareas a realizar para mejorar.