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Service Desk Agent
hace 3 meses
Kata Software es una empresa mexicana cimentada en la experiência y trayectoria de productos SaaS que se han consolidado en el mercado latinoamericano.
Comprometidos en tener el mejor talento en nuestro equipo de trabajo, estamos en búsqueda de:
SERVICE DESK AGENT
- Requisitos:_
Inglés:
Básico
Escolaridad:
Ingeniería en Sistemas o a fin.
- Experiência:_
- Mesa de ayuda (pueden ser prácticas profesionales)
- Skills Técnicos:_
- Herramienta de mesa de ayuda
- Atención a tickets, soporte a aplicativos
- SQL (conectarse a base de datos y consultas)
- Ecosistema de Android (a nível configuración)
- Zendesk (deseable)
- Manejo de alguna herramienta de MDM (Master Data Management) (deseable)
- Ofrecemos:_
- Sueldo competitivo (100% nómina)
- Prestaciones de ley y superiores
- Seguro de Gastos Médicos Mayores
- Plan anual de capacitación
- Bono por cumplimiento de objetivos
- Excelente ambiente de trabajo
- Oportunidad de crecimiento y desarrollo profesional
- Esquema de trabajo híbrido
_Kata Software _la discriminación no está permitida bajo ninguna circunstancia. Merecemos un trato igualitario, sin importar discapacidades, preferencias, raza, estatus social, color o religión.
Tipo de puesto:
Tiempo completo
Salario:
$4, $7,500.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Seguro de gastos médicos mayores
Tipos de compensaciones:
- Bono de productividad