Empleos actuales relacionados con Front Desk Lead - Guadalajara, Jalisco - Selina Ltd

  • Front Desk Associate

    hace 2 semanas

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at Marriott International, Inc. As a Front Desk Associate, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Process guest arrivals and departures in a timely and...

  • Front Desk Associate

    hace 2 semanas

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at Marriott International, Inc. As a Front Desk Associate, you will be responsible for providing exceptional guest service and ensuring a smooth and memorable experience for our guests.Key ResponsibilitiesProcess guest arrivals and departures, including...

  • Front Desk Associate

    hace 2 semanas

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at Marriott International, Inc. As a Front Desk Associate, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Process guest arrivals and departures in a timely and...

  • Front Desk Associate

    hace 2 semanas

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Associate to join our team at Marriott International, Inc. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, processing transactions, and maintaining the overall efficiency of the front desk operation.Key...

  • Front Desk Associate

    hace 2 semanas

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at Marriott International, Inc. As a Front Desk Associate, you will be responsible for providing exceptional guest service and ensuring a smooth and memorable experience for our guests.Key Responsibilities:Process guest arrivals and departures, including...

  • Service Desk Team Lead

    hace 2 semanas

    Guadalajara, Jalisco, México Cognizant A tiempo completo

    Job Summary:Cognizant is seeking an experienced Service Desk Team Lead to join our team. As a Service Desk Team Lead, you will be responsible for leading a team of technical support specialists and providing exceptional customer service to our clients.Key Responsibilities:Lead a team of technical support specialists to ensure timely and effective resolution...

  • Front Desk Associate

    hace 2 semanas

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at Marriott International, Inc. As a Front Desk Associate, you will be responsible for providing exceptional guest service and ensuring a smooth and memorable experience for our guests.Key Responsibilities:Process guest arrivals and departures, including...

  • Service Desk Operations Manager

    hace 1 semana

    Guadalajara, Jalisco, México Cpi Aim De Mexico A tiempo completo

    Job SummaryWe are seeking a highly experienced Service Desk Operations Manager to lead our Service Desk team at Cpi Aim De Mexico. The ideal candidate will have a strong background in IT service management, customer experience, and team leadership.Key ResponsibilitiesDevelop and implement service desk strategies to improve customer satisfaction and...

  • Front Desk Operations Specialist

    hace 1 semana

    Guadalajara, Jalisco, México Luxoft A tiempo completo

    **Job Summary**We are seeking a highly organized and detail-oriented Front Desk Specialist to join our Real Estate and Facilities team. As a key member of our infrastructure team, you will play a crucial role in ensuring the smooth functioning of our company.**Key Responsibilities**Answer and direct phone calls, take and relay messages, and provide...

  • Recepcionista de Front Desk

    hace 1 semana

    Guadalajara, Jalisco, México Pay Force A tiempo completo

    Empresa del giro inmobiliario dedicada a la renta de departamentos de lujo busca un Recepcionista de Front Desk con experiencia mínima de 6 meses a 1 año en el sector de la atención al público. Los requisitos mínimos recomendados son:AmabilidadAdaptabilidadComunicaciónIniciativaCuriosidadFlexibilidadCompetitividadAgilidadPara postularse para este...

  • Service Desk Operations Lead

    hace 1 semana

    Guadalajara, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completo

    Tata Consultancy Services (Tcs) Job OpportunityWe are seeking a highly skilled and experienced Service Desk Operations Lead to join our team at Tata Consultancy Services (Tcs). As a key member of our IT support team, you will be responsible for leading the service desk operations and ensuring that our clients receive exceptional support.Key...

  • Front Desk Associate

    hace 2 semanas

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly motivated and detail-oriented Receptionist to join our team at Marriott International, Inc. As a key member of our guest services operations, you will be empowered to move about your space and take ownership of tasks to ensure seamless guest experiences.Key Responsibilities:Provide exceptional guest service and respond to...

  • Front Desk Ambassador

    hace 1 semana

    Guadalajara, Jalisco, México Marriott International A tiempo completo

    Job SummaryWe're seeking a skilled and enthusiastic Guest Experience Specialist to join our team at Marriott International. As a key member of our front desk team, you'll be responsible for delivering exceptional guest experiences and ensuring a smooth stay for our valued customers.Key Responsibilities• Process operational needs and address guest requests...

  • Front Desk Representative

    hace 2 semanas

    Guadalajara, Jalisco, México Hotel Ac Guadalajara A tiempo completo

    At Hotel Ac Guadalajara, we're looking for a skilled Front Desk Representative to join our team. As a key member of our staff, you will be responsible for delivering exceptional guest experiences that exceed our guests' expectations.Key Responsibilities:Provide warm and welcoming service to guests, ensuring a smooth check-in and check-out process.Offer...

  • Front Desk Associate

    hace 1 semana

    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a skilled and detail-oriented Guest Experience Specialist to join our team at AC Hotel Guadalajara Mexico. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless transactions throughout their stay.Key ResponsibilitiesProcess operational needs and address...

  • Front Desk Ambassador

    hace 1 semana

    Guadalajara, Jalisco, México Marriott International A tiempo completo

    Job SummaryWe're seeking a skilled and enthusiastic Guest Experience Specialist to join our team at Marriott International. As a key member of our front desk team, you'll be responsible for delivering exceptional guest experiences and ensuring a smooth stay for our valued customers.Key ResponsibilitiesProvide personalized service to guests, responding to...

  • Service Desk Team Lead

    hace 6 días

    Guadalajara, Jalisco, México Cognizant A tiempo completo

    Job Title: Service Desk Team LeadWe are seeking an experienced Service Desk Team Lead to join our team at Cognizant. As a Service Desk Team Lead, you will be responsible for leading a team of technical support specialists and providing exceptional customer service to our clients.Key Responsibilities:Lead a team of technical support specialists to provide...

  • Service Desk Manager

    hace 2 semanas

    Guadalajara, Jalisco, México Cpi Aim De Mexico A tiempo completo

    Job Summary:Cpi Aim De Mexico is seeking a highly skilled Service Desk Manager to lead our IT Service Desk operations. As a key member of our team, you will be responsible for developing and implementing Service Desk operational best practices, ensuring high customer service standards, and driving process improvements to impact operational and financial...

  • Service Desk Team Lead

    hace 1 semana

    Guadalajara, Jalisco, México Cognizant A tiempo completo

    About the Role:Cognizant is seeking an exceptional individual to join our team as a Service Desk Team Lead. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Attend to customer phone calls and tickets, registering all service requests within the Help Desk...

  • Front End Software Development Lead

    hace 2 semanas

    Guadalajara, Jalisco, México Nxp Semiconductors A tiempo completo

    **Job Summary**:As a Front End Software Development Lead at Nxp Semiconductors, you will partner with front-end developers to create innovative solutions that meet performance requirements. You will define, roll out, and reinforce best practices for front-end code development and build processes to ensure the delivery of high-quality solutions.**Key...

Front Desk Lead

hace 3 meses

Guadalajara, Jalisco, México Selina Ltd A tiempo completo

Who we are
Our Mission is to inspire authentic and meaningful connections.
Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet's most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.

What you will be doing

Responsible for communicating the different Tours & Travel products and services during the check in process
Ensure all guests are aware of the different spaces in Selina (common kitchen, F&B, cinema room, library, cafe/club, Retail Shop, Tours & Travel desk, Wellness Deck, Surf Ranch - when relevant-)
Responsible for selling all Tours & Travel products (Retail, Tours and Transportation, Rentals, Wellness, Surf and Education)
Responsible for recording Tours & travel sales in systems, Rezdy and Winks.
Responsible with supporting guests in case of any question/concern needed regarding an T&T product
Manage receptionists tasks on the night shift
Process all guest check-ins and early check outs
Review receptionists' reports
Obtain clean and organized reception
Accounting reports as required
Ensure to complete the logbook
Check all the Complete Registration Cards to make sure to have all the Id ́s and personal information of our arrival guests
Perform adjustments and corrections and rectify all PMS problems that occur during night shift
Verify that all registered guests have the payment applied correctly in the PMS
Prepare of End of day procedure
Make sure that all the arrivals for the following day are already assigned
Prepare all the Registration Cards, Selina Bracelets and keys for the arrivals of the next day
Check all accounts of guests who check out the next day
Responsible for a cash float throughout your shift and ensuring all floats balance correctly at the end of shift
Ensure standards of customer service
Ensure the good conditions of reception equipment
Must be able to perform the full night audit if needed
Act as manager on duty for the hostel in the absence of the Management Team dealing with complaints, problem solving, disturbances, special requests and any other issues that may happen
In case on Events or Parties, is mandatory of coordinate all the security team
Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety

What you need for the role
1-2 years of experience in reception
Team management
Bilingual
Knowledge of PMS system
Tourism /Hotel management background

What can you expect

Competitive salary
Performance bonus
No dress code
Pet-friendly (as long as your pet is friendly)
Multiple online training opportunities
Cultural events and wellness activities at Locations. Volunteering with Selina Gives Back; because sharing is caring
Huge Selina experience discounts on your stay, food & fun for you AND your friends & family (you can expect to become even more popular among your friends)
Have your birthday off
Amazing referral program with cash and global holiday packages; we know you hang out with other great people
Extra country-specific benefits; we can tell you more during the application process



Original job Front Desk Lead posted on GrabJobs . To flag any issues with this job please use the Report Job button on GrabJobs.

#J-18808-Ljbffr