Front Desk Associate
hace 6 días
Job Summary
We are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at Marriott International, Inc. As a Front Desk Associate, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.
Key Responsibilities:
- Process guest arrivals and departures in a timely and efficient manner
- Provide personalized service to guests, responding to their needs and requests
- Manage guest room assignments and key cards
- Handle guest complaints and resolve issues in a professional and courteous manner
- Collaborate with other hotel departments to ensure seamless guest experiences
Requirements:
- High school diploma or equivalent required
- Previous experience in a front desk or customer service role preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Basic math skills and accuracy with handling cash and credit transactions
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
About Us:
Marriott International, Inc. is a global hospitality company with a portfolio of brands that offer exceptional guest experiences. We are committed to providing our guests with the highest level of service and quality, and we are seeking talented individuals who share our passion for hospitality.
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