Guadalajara + Junior Application Support Analyst
hace 1 mes
DESCRIPTION
Are you ready to kickstart your career in IT and gain hands-on experience in a dynamic environment?
Join EPAM as a Junior Application Support Analyst in Guadalajara and immerse yourself in a comprehensive training program designed to elevate your technical skills.
This onsite opportunity allows you to work with cutting-edge technologies and provides a pathway to a full-time engineering position at EPAM, a global leader in digital platform engineering services.
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential
Responsibilities
- During the training:
- Actively participate in the 9-week formal education program
- Receive training and mentoring by an EPAM Engineer
- Hands On workshops, Cloud basics, Linux intermediate level training, Shell scripting, Networking
- Utilize cutting-edge technologies
- Upon successful completion of the program, you will be given the opportunity to join EPAM in a full-time engineering position
- After the training:
- Provide support to customers using Cloud Platform products, solutions and APIs
- Provide technical assistance and support as part of a global 24x5-support organization
- Work closely with Engineers and Product Managers to improve the product and make our customers successful
- Change requests and incident ticket handling for the remaining Infrastructure Teams - Incident Management, Problem Management and Change Management
- Provide technical and developer support to customers using Cloud Platform products, solutions and APIs
- Follow notification and escalation procedures
- Follow standards for communications with business involving operational issues
- At least 6 months experience as a Systems Engineer or a combination of Networking and System Administrator
- Knowledge of Linux/UNIX and Windows Server
- Familiarity with shell scripting
- Understanding of administration (user accounts, permission models, access control)
- Familiarity with networking (NAT, DNS, firewalls, basic routing, load balancing, etc.)
- Knowledge of Cloud concepts
- Experience with customer service
- Career plan and real growth opportunities
- Unlimited access to LinkedIn learning solutions
- International Mobility Plan within 25 countries
- Constant training, mentoring, online corporate courses, eLearning and more
- English classes with a certified teacher
- Support for employee's initiatives (Algorithms club, toastmasters, agile club and more)
- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
- Flexible work schedule and dress code
- Collaborate in a multicultural environment and share best practices from around the globe
- Hired directly by EPAM & 100% under payroll
- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- Grocery coupons
- 30 days December bonus
- Employee Stock Purchase Plan
- 12 vacations days plus 4 floating days
- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
- Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more
- Monthly non-taxable amount for the electricity and internet bills
- By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM ́s Privacy Notice and Policy
-
Discoverant Application Support
hace 2 meses
Guadalajara, Jalisco, México Cognizant A tiempo completoWe're hiringAt Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career...
-
Application Support
hace 2 meses
Guadalajara, Jalisco, México EPAM Systems A tiempo completoDescriptionAre you a tech-savvy professional with a passion for problem-solving?Do you thrive in dynamic, collaborative environments?If so, we have an exciting opportunity for youWe're currently seeking an Application Support professional to join our vibrant team.This role offers the chance to be the first point of contact for customers seeking technical...
-
Application Analyst Sr
hace 1 mes
Guadalajara, Jalisco, México Plexus A tiempo completoPurpose Statement: Application Analysts provide Customer Service Excellence by helping customers resolve issues in a timely manner while also driving to root cause to prevent recurrence, providing daily "care and feeding" for core applications to ensure availability and performance, providing conceptual design expertise to solutions, owning the application...
-
Customer and Application Support
hace 1 mes
Guadalajara, Jalisco, México Turtle Trax S.A. A tiempo completoEssential Job FunctionsAct as the customer service front line.Manage and assign tickets from queue.Provide consistent feedback, both verbal and written to customers in a timely fashion while answering customers' questions and/or concerns about software and solutions.Troubleshoot and problem-solve a wide range of issues regarding software and solutions.Draft...
-
Application Support Engineer
hace 3 meses
Guadalajara, Jalisco, México F5 A tiempo completoAt F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.Everything we do centers around...
-
Helpdesk Analyst
hace 3 meses
Guadalajara, Jalisco, México NTT DATA Services A tiempo completoReq ID: 278619NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Analyst to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Help Desk...
-
Customer Support Engineer Analyst
hace 1 mes
Guadalajara, Jalisco, México Wabtec Corporation A tiempo completoWabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...
-
Customer Support Engineer Analyst
hace 4 semanas
Guadalajara, Jalisco, México Wabtec Corporation A tiempo completoWabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...
-
Cash Application Technical Analyst
hace 1 mes
Guadalajara, Jalisco, México Brown Forman A tiempo completoMeaningful Work From Day One:Serving as a business partner within the GBS structure with emphasis on the Americas region, the position will be responsible for leading the global cash application process including standardizing and automating processes to ensure accurate, timely, and efficient posting of billions in customer receipts to clear open invoices,...
-
Technical Support Analyst
hace 2 meses
Guadalajara, Jalisco, México Paystand A tiempo completoPaystand is a dynamic and rapidly growing company with roots in the serene Santa Cruz mountains and a footprint extending to vibrant tech hubs like Guadalajara, Salt Lake City, South San Francisco, and Minneapolis. Recognized three years in a row on the Inc. 5000 list of fastest-growing companies and bolstered by the recent acquisition of Yaydoo, Paystand is...
-
Cash Application Technical Analyst
hace 1 mes
Guadalajara, Jalisco, México Brown-Forman A tiempo completoMeaningful Work From Day One:Serving as a business partner within the GBS structure with emphasis on the Americas region, the position will be responsible for leading the global cash application process including standardizing and automating processes to ensure accurate, timely, and efficient posting of billions in customer receipts to clear open invoices,...
-
Guadalajara, Jalisco, México TSI Group A tiempo completoTSI Life Science Advance S.A. busca "Representante de Ventas Junior con conocimientos en biociencias" en Guadalajara-México, para que potencialicen nuestro negocio por medio de la generación de proyectos en los sectores de mercado en que opera la empresa.Perfil del Candidato:La persona que buscamos debe tener la capacidad de prospectar, buscar nuevos...
-
Senior Support Engineer
hace 1 mes
Guadalajara, Jalisco, México Koch Industries A tiempo completoYour JobThis position of Application Support Engineer will be a part of a team that supports all services for Containerboard business. You will be responsible for developing, monitoring, and supporting all applications/services along with their interfaces & integration with other systems. In this role, we expect you to demonstrate a rational and organized...
-
Senior Business Analyst
hace 1 mes
Guadalajara, Jalisco, México Toshiba Global Commerce Solutions A tiempo completoToshiba Global Commerce Solutions is seeking a Technical Business Analyst who will work with retail clients to understand their needs and define business requirements and use cases, bridge gaps between the client and development staff, and collaborate with the project team to ensure requirements are clear and prerequisites are met. The Business Analyst will...
-
Sr. Analyst Tax
hace 1 mes
Guadalajara, Jalisco, México Ingredion Incorporated A tiempo completoTax Sr Analyst LATAMLOCATION: Shared Service Center (Guadalajara, MEX)REPORTS TO: Manager, Tax LATAM The Tax Sr Analyst Latam will be responsible to Analyst to analyze and calculate deferred taxes and federal taxes, as well as tax compliance for the company's assigned companies. Integrate information for tax audits, corporate information.Calculating monthly...
-
Application Support Engineer
hace 2 meses
Guadalajara, Jalisco, México Cognizant A tiempo completoLead Software EngineerQualification:GraduateResponsibility:Establishing a strong community of engineers: *Clearly undestrand community career lattice and be able to explain the same to team members. *Demostrate appreciation of diversity and inclusion in professional interactions. *Highlight any observable deviations in areas of diversity and inclusion. *Take...
-
IT Analyst
hace 2 meses
Guadalajara, Jalisco, México Baxter International Inc. A tiempo completoVantive: A New Company Built On Our LegacyBaxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care...
-
IT Analyst
hace 2 meses
Guadalajara, Jalisco, México Baxter Global A tiempo completoVantive: A New Company Built On Our LegacyBaxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care...
-
Traffic Analyst 1
hace 4 semanas
Guadalajara, Jalisco, México Sanmina A tiempo completoTraffic Analyst 1Coordinates and consolidates domestic and international systems to support shipments. Ensures lowest cost transportation by analyzing company and customer needs, researching transportation methods and auditing carrier costs and performances. Interprets laws, rules and regulations regarding shipping and prepares applications for import/export...
-
Junior Customer Support Specialist
hace 4 semanas
Guadalajara, Jalisco, México Team Viewer A tiempo completoTeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. Although TeamViewer is free of charge for private use, it has more than 625,000 subscribers and enables companies of all...