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Technical QA Engineer- SaaS Company From the US

hace 4 meses

Zapopan, Jalisco, México Prometeo Talent A tiempo completo
About Us:

NinjaOne is committed to building high-performance, scalable, secure, and easy-to-use IT management products that monitor, remediate, and enable MSPs and IT professionals to deliver business continuity and drive profitability. Our user experience was designed from the ground up to lower the costs of onboarding new users and maximize automation to deliver a modern IT management experience.

Our software is the world's first security-centric remote monitoring and management platform. Ninja touts an amazing user experience, 360-degree monitoring, an IT marketplace and tight integrations with products used by MSPs as well as IT professionals.

Our proposal

In the role of a Technical QA Engineer, your core objective is to enhance efficiency and reliability within the testing process by optimizing manual testing procedures, pinpointing bottlenecks, and facilitating the implementation of industry standards and best practices.

You'll be an essential member of a collaborative team where Product, Engineering, and QA collaborate closely to develop the Ninja MDM product suite within an agile framework. As a pivotal contributor, your primary responsibility, though not confined to it, involves the thorough testing and validation of scripts and features, ensuring their functionality.

Responsibilities

  • IT Expertise: Dive deep into our suite of products and emerge as an in-house expert on IT software solutions. Shape the future of MSPs and IT teams by understanding user requirements, scrutinizing product usability, and providing invaluable feedback.
  • Testing & Troubleshooting: Undertake comprehensive software testing, spotting inconsistencies and conducting troubleshooting to guarantee impeccable feature releases. Develop and maintain rigorous software test plans, and ensure our offerings are compliant across all platforms.
  • Documentation: Prepare detailed reports on the quality and functionality of software applications after thorough testing. Ensure that any defects or issues are documented clearly for the development teams to address.
  • Continuous Improvement: Proactively suggest enhancements to current testing methodologies, tools, and processes to continually refine our QA practices.
  • Collaboration: Actively collaborate with product managers, developers, and other stakeholders throughout the software development life cycle, ensuring that quality standards are met at each stage.

Requirements

  • 3+ years of recent experience with Manual Testing.
  • Experience with mobile and web app testing.
  • Experience designing, documenting, and executing manual test cases.
  • Operating Systems Knowledge: Android, MacOS, iOS, ChromeOS (desirable). This includes an understanding of system settings and enterprise features.
  • Ability to execute test cases and record their results.
  • General programming: Consume REST API and understanding of RDBMS.
  • Experience with Automation Testing would be nice to have.
  • Fluent English level.

What do we offer?

  • Fully remote work
  • Flexible working hours
  • Unlimited PTO
  • Udemy free access
  • Excellent compensation package in USD