Senior SaaS Technical Lead
hace 2 meses
As a Senior Principal Support Engineer, you will serve as the primary technical resource, focusing on proactive support, business solution implementation, and risk management to ensure optimal customer satisfaction.
Your role will involve the creation and enhancement of automated technologies and tools designed to diagnose, document, and effectively resolve or prevent customer issues.
Key Responsibilities- Act as the technical support authority recognized by Oracle, partners, and clients in complex implementation environments.
- Provide leadership and expertise in the development of innovative products, services, and processes, often at the forefront of technology.
- Utilize your extensive experience, with a minimum of 12 years in Core products or Applications products, to guide and support team initiatives.
A technical degree is required, such as a BS in Computer Science, Management Information Systems, Engineering, Mathematics, Physics, or Chemistry, with a strong academic record. Alternatively, proven professional or technical experience demonstrating a comprehensive understanding of Applications at both functional and technical levels is essential, preferably with Oracle.
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Senior SaaS Technical Lead
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Zapopan, Jalisco, México Oracle A tiempo completoPosition OverviewAs a Senior Principal Support Engineer, you will play a crucial role as the proactive technical support specialist, overseeing business solution implementations and managing risks to ensure exceptional customer satisfaction.Your responsibilities will include developing and contributing to automated technologies and tools designed to...
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Senior Technical Account Representative
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Zapopan, Jalisco, México Oracle A tiempo completoJob Title: Technical Support EngineerAs a member of the Oracle SaaS Cloud Central team, you will be responsible for providing technical support to customers who contact the Oracle Solution Center. Your primary task will be to provide solutions to customers who experience problems related to the installation, recommended maintenance, and use of Oracle...
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Technical Support Specialist
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Senior Technical Support Specialist
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Zapopan, Jalisco, México Oracle A tiempo completo**Job Summary**We are seeking a highly skilled and experienced Senior Technical Support Engineer to join our team at Oracle. As a key member of our support team, you will be responsible for providing technical expertise and support to our customers, Original Equipment Manufacturers (OEMs), and Value-Added Resellers (VARs) for Oracle products.**Key...
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Technical Support Specialist
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Zapopan, Jalisco, México Oracle A tiempo completoAs a key member of the Oracle SaaS Cloud Central team, you will play a critical role in ensuring the seamless delivery of our cloud-based solutions.Your primary responsibility will be to provide exceptional technical support to our customers, addressing a wide range of issues related to the installation, maintenance, and use of Oracle products.**Key...
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Senior Technical Consultant
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Zapopan, Jalisco, México Oracle A tiempo completoUnlock Customer Service Excellence with Oracle B2C ServiceOracle B2C Service is a cutting-edge cloud-based customer service and support platform designed to empower businesses to deliver exceptional customer experiences. As a Senior Technical Analyst, you will play a crucial role in helping clients optimize their Oracle B2C implementations and resolve...
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Senior Technical Account Representative
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Zapopan, Jalisco, México Oracle A tiempo completoJob Title: Senior Technical Account RepresentativeOracle is seeking a highly skilled Senior Technical Account Representative to join our team in Mexico. As a key member of our Cloud Priority Support Services team, you will be responsible for providing exceptional customer support and ensuring the highest level of satisfaction with our products and...
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Technical Support Specialist
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Zapopan, Jalisco, México Oracle A tiempo completoJob Summary: We are seeking a skilled Technical Support Specialist to join our Oracle SaaS Cloud Central team. As a Technical Support Specialist, you will be responsible for providing post-sales technical support for all SaaS Cloud Administrative activities, including environment refreshes, planned and unplanned outages, and SaaS Cloud Portal features and...
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Technical Support Specialist
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Zapopan, Jalisco, México Oracle A tiempo completoJob SummaryAs a Technical Support Engineer at Oracle, you will be responsible for providing post-sales technical support for SaaS Cloud Administrative activities. This includes support for environment refreshes, planned and unplanned outages, Oracle SaaS Cloud Portal features and functionality, and more.Key ResponsibilitiesProvide technical support for SaaS...
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Technical Support Specialist
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Zapopan, Jalisco, México Oracle A tiempo completoAs a member of the Oracle SaaS Cloud Central team, you will be responsible for delivering exceptional technical support for all SaaS Cloud Administrative activities.Key responsibilities include:Providing post-sales technical support for environment refreshes, planned and unplanned outages, Oracle SaaS Cloud Portal features & functionality, and...
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Zapopan, Jalisco, México Oracle Hong Kong A tiempo completoJob SummaryWe are seeking a highly skilled Senior Support Engineer to join our Oracle Hong Kong team. As a key member of our Support organization, you will be responsible for delivering post-sales support and solutions to our customers while serving as an advocate for their needs.Key ResponsibilitiesResolve post-sales non-technical customer inquiries via...
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