Empleos actuales relacionados con Technical Support Engineer - Ciudad de México, Ciudad de México - timesjobs
-
Technical Support Engineer
hace 2 semanas
Ciudad de México, Ciudad de México GSB Solutions A tiempo completoJob Title: Technical Support EngineerWe are seeking a talented individual to join our team as a Technical Support Engineer.Job Summary: As a Technical Support Engineer, you will be responsible for providing technical support and assistance to our clients and internal teams. You will work closely with our clients to understand their technical needs and...
-
Technical Support Engineer
hace 1 mes
Ciudad de México, Ciudad de México Gigamon A tiempo completoJob Title: Technical Support EngineerGigamon is seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing world-class support to our customers and partners.Key Responsibilities:Deliver top-tier user support experience using SalesForce service cloud software.Interact with...
-
Technical Support Engineer
hace 2 semanas
Ciudad de México, Ciudad de México Datadog A tiempo completoTechnical Support Engineer OpportunityMexico City, MexicoWe're seeking a skilled Technical Support Engineer to join our team at Datadog. As a Technical Support Engineer, you'll be responsible for providing top-notch technical support to our customers via multiple channels, including ticketing systems, live chat, phone, and screen sharing tools.Key...
-
Technical Support Engineer
hace 3 semanas
Ciudad de México, Ciudad de México Nuvit Service A tiempo completoJob DescriptionWe are seeking a highly skilled Technical Support Engineer to join our team at Nuvit Service. As a key member of our IT department, you will be responsible for providing enterprise-level technical support to our customers.Key Responsibilities:Diagnose and resolve software and hardware issuesProvide technical assistance with application and...
-
Technical Support Engineer
hace 2 meses
Ciudad de México, Ciudad de México Okta, Inc. A tiempo completoAbout Okta, Inc.Okta, Inc. is a leading provider of identity and access management solutions. Our mission is to secure the world's identities so innovators can innovate.Job SummaryWe are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing complex support services to our...
-
Technical Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Datadog A tiempo completoTechnical Support Engineer 1 - Mexico CityAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team in Mexico City. As a Technical Support Engineer, you will be responsible for providing technical assistance to our customers, troubleshooting and resolving technical issues, and collaborating with cross-functional teams to...
-
Technical Support Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Datadog A tiempo completoTechnical Support Engineer 1 - Mexico CityAbout the Role:We are seeking a highly skilled Technical Support Engineer to join our team in Mexico City. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to our customers.Key Responsibilities:Provide technical support and troubleshooting for software and...
-
Technical Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Alia Integrando Talento A tiempo completoTechnical Support EngineerAlia Integrando Talento is seeking a highly skilled Technical Support Engineer to join its team. As a Technical Support Engineer, you will be responsible for providing technical support and assistance to customers and internal teams.Key Responsibilities:Provide technical support and assistance to customers and internal teams via...
-
Technical Support Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Datadog A tiempo completoTechnical Support Engineer 1 - Mexico CityAbout the Role:We are seeking a highly skilled Technical Support Engineer to join our team in Mexico City. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to our customers.Key Responsibilities:Provide technical support and troubleshooting for our...
-
Premier Technical Support Engineer
hace 1 mes
Ciudad de México, Ciudad de México Lenovo A tiempo completoJob Title: Premier Technical Support EngineerWe are seeking a highly skilled Premier Technical Support Engineer to join our team. As a key member of our support team, you will be responsible for providing technical support to our customers, resolving complex technical issues, and collaborating with internal teams to ensure seamless customer experience.Key...
-
Technical Support Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Datadog A tiempo completoTechnical Support Engineer 1 - Mexico CityWe are seeking a skilled Technical Support Engineer to join our team at Datadog in Mexico City, Mexico.As a Technical Support Engineer, you will be responsible for providing technical assistance to our customers, troubleshooting and resolving technical issues, and collaborating with cross-functional teams to ensure...
-
Lead Controls Engineer Technical Support
hace 2 semanas
Ciudad de México, Ciudad de México KION Group A tiempo completoJob Title: Lead Controls Engineer Technical SupportWe are seeking a highly skilled Lead Controls Engineer Technical Support to join our team at Dematic. As a key member of our Technical Support group, you will be responsible for providing expert technical support to our customers.Key Responsibilities:Provide technical support to customers on complex conveyor...
-
Technical Support Engineer
hace 1 semana
Ciudad de México, Ciudad de México Gigamon A tiempo completoAbout the RoleGigamon is seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing world-class support to our customers and partners. This role requires a friendly, polished communicator committed to solving complex problems and delivering high-level customer satisfaction.Key...
-
Technical Support Specialist
hace 1 mes
Ciudad de México, Ciudad de México Datadog A tiempo completoJob Title: Technical Support Engineer 1Location: Mexico City, MexicoWe are seeking a highly skilled Technical Support Engineer 1 to join our team at Datadog. As a Technical Support Engineer 1, you will be responsible for providing technical assistance to our customers, troubleshooting complex issues, and collaborating with cross-functional teams to resolve...
-
Premier Technical Support Engineer
hace 2 semanas
Ciudad de México, Ciudad de México Lenovo A tiempo completoJob Title: Premier Technical Support EngineerJob Summary:We are seeking a highly skilled Premier Technical Support Engineer to join our team. As a key member of our technical support team, you will be responsible for providing technical support to our customers and resolving complex technical issues related to Azure Stack HCI, Azure Kubernetes Service,...
-
Premier Technical Support Engineer
hace 3 semanas
Ciudad de México, Ciudad de México Lenovo A tiempo completoJob Title: Premier Technical Support EngineerDescription and RequirementsThis role requires a highly skilled and experienced technical support engineer to provide expert-level support for Azure Stack HCI, Azure Kubernetes Service, Microsoft Windows Server, and other Azure products. The ideal candidate will have a strong background in technical support, with...
-
Solution & Support Engineer - Technical Expert
hace 3 semanas
Ciudad de México, Ciudad de México NielsenIQ A tiempo completoJob Title: Solution & Support EngineerJob Summary:We are seeking a highly skilled Solution & Support Engineer to join our team at NielsenIQ. As a key member of our support team, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and collaborating with internal stakeholders to ensure...
-
Technical Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Gigamon A tiempo completoJob Title: Technical Support EngineerGigamon, a leading provider of network visibility and analytics solutions, is seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing world-class support to our customers and partners, ensuring their success with our products and...
-
Technical Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Datadog A tiempo completoTechnical Support Engineer 2Mexico City, MexicoWe're seeking a skilled Technical Support Engineer 2 to join our team at Datadog. As a key member of our Technical Solutions team, you'll play a crucial role in educating potential clients and ensuring existing customers are happy and successful.As a Technical Support Engineer 2, you'll be responsible...
-
Lead Controls Engineer Technical Support
hace 2 semanas
Ciudad de México, Ciudad de México KION Group A tiempo completoJob Title: Lead Controls Engineer Technical SupportDematic, a leading provider of innovative supply chain solutions, is seeking a highly skilled Lead Controls Engineer to join its Technical Support team. As a key member of our team, you will be responsible for providing expert technical support to our customers, ensuring the smooth operation of our complex...
Technical Support Engineer
hace 3 meses
Date:
Jul 6, 2024
Location:
Mexico DF, MX
Company:
Bentley Systems
Position Summary:
Bentley Systems is seeking a talented individual to become a valued member of the AssetWise team as a Technical Support Engineer.
The AssetWise team is responsible for ongoing support, problem solving, knowledge transfer, and updating of the knowledge sharing database of the ALIM (eB) Bentleys Product.
The AssetWise support team interacts with end-users, professional Services, Product Development, and Project teams. This is a hands-on position that will interface with ALIM product users via phone, e-mail, and support portal.Your Day-to-Day:
Providing timely responses to Users for technical issues via emails, web, and phone for one product line
Managing client inquiries and accurately documenting incidents via an online case management tool & knowledge base
Performing troubleshooting to diagnose the root cause and resolve the issue quickly and effectively.
Performing testing to ensure that the solution was successful.
Escalating more complex issues when needed
What You Bring to The Team:
Bachelors degree in mechanical engineering, Production Engineering, Computer Engineering, or equivalent experience
A "user-first" attitude and desire to help solve problems.
2-6 years of related experience
Strong communication skills, both written and verbal
Fluent in English
Skill development ability for delivery of support including business software applications.
Ability to ask open-ended questions and active listening.
Critical thinking skills
Ability to work in a global, multicultural environment.
Multi-skilled: Voice, Email, and Chat Support
Proficiency in documenting accurately and troubleshooting steps (tests and configurations changes) and results.
Strong problem-solving skills and ability to address issues as they arise.
Strong customer service skills for both internal and external customers (patience, friendliness, and explaining clearly and concisely).
About Bentley Systems:
Bentley Systems (Nasdaq:
BSY) is the infrastructure engineering software company. We provide innovative software to advance the worlds infrastructure sustaining both the global economy and environment.
Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of various industries.
Equal Opportunity Employer:
Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.
