Customer Experience Team Lead: Growth
hace 2 semanas
A dynamic logistics company in Mexico City seeks a Team Leader to manage a team dedicated to customer success.In this role, you will oversee day-to-day operations, striving to meet and exceed operational KPIs.Ideal candidates have a Bachelor's degree, 2+ years of management experience, and proficiency in tools like Salesforce and Excel.Strong leadership abilities and bilingual skills in Spanish and English are critical.The role offers opportunities for professional growth and development in a rapidly changing environment.#J-*****-Ljbffr
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Customer Experience Lead — Team Growth
hace 2 semanas
Xico, México The Lubrizol Corporation A tiempo completoA chemical manufacturing company is looking for a Customer Experience Supervisor in Xico, Mexico.The successful candidate will lead a team to enhance customer service across all touchpoints, oversee daily operations, and drive improvements in processes.Ideal candidates should have a strong background in customer service and team management.This full-time...
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Customer Experience Team Lead
hace 2 semanas
Xico, México The Lubrizol Corporation A tiempo completoA chemical manufacturing company in Ciudad de México is seeking a Customer Experience Supervisor to lead and develop a team focused on ensuring exceptional service across all customer touchpoints.This full-time role involves overseeing daily operations, driving process improvements, and collaborating with cross-functional teams to maintain high customer...
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Customer Experience Team Lead
hace 2 semanas
Xico, México Deliverect A tiempo completoAt Deliverect our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions.We empower both the food and retail industries to expand their revenue and simplify their operations creating seamless experiences for businesses to sell anywhere and deliver everywhere.Join us in this exciting journey where your...
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Customer Experience Team Lead – Mexico City
hace 2 semanas
Xico, México Doordash A tiempo completoA delivery and logistics company in Mexico City is seeking a Team Leader to manage a motivated team focused on customer success.You will lead daily operations while achieving key performance indicators.Ideal candidates will have a Bachelor's degree, 2+ years of management experience, and proficiency in data analysis.Bilingual Spanish and English skills are a...
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Customer Experience Lead: Team Growth
hace 2 semanas
Xico, México The Lubrizol Corporation A tiempo completoA global company specializing in customer service is seeking a leader for its customer experience team in Xico, Veracruz.This role focuses on developing the team, ensuring exceptional service delivery, and enhancing customer satisfaction.Responsibilities include driving process improvements, overseeing operations, and providing guidance for team development...
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Retention & Growth Manager (Team Lead)
hace 2 semanas
Xico, México Trss A tiempo completoA leading global software company is looking for a Retention/Manager Account Specialist to lead a team focused on customer retention and growth.The role requires fluency in English, a bachelor's degree, and at least 5 years of experience in team management.Candidates should possess strong conflict resolution and problem-solving skills.This position offers a...
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Customer Care Team Lead: Coaching
hace 2 semanas
Xico, México Doola A tiempo completoA dynamic company is seeking a Customer Care Team Lead to manage a team of Customer Care Agents and Account Managers in Mexico.This role involves developing talent, ensuring excellent support, and handling escalations.The ideal candidate has over 3 years of experience in customer support leadership, excellent coaching abilities, and a proven track record in...
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Customer Experience Team Lead | Escalations
hace 2 semanas
Xico, México Warner Bros. Discovery A tiempo completoA leading media company is looking for a Team Lead to manage escalated customer interactions and provide support to front-line team members.The ideal candidate will have at least 3 years of relevant experience and possess strong analytical and interpersonal skills.Responsibilities include daily customer engagement via various channels and acting as the...
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Customer Care Team Lead
hace 2 semanas
Xico, México Doola A tiempo completoJob OverviewJoin to apply for the Customer Care Team Lead role at doolaAbout the Companydoola is a dynamic company committed to simplifying the complexities of business formation, payment setup, compliance, taxes, and more.We empower entrepreneurs and businesses of all sizes to navigate the intricate landscape of financial and regulatory requirements with...
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Team Lead
hace 2 semanas
Xico, México Bebeeleader A tiempo completoYou are invited to play a vital role in making customer experiences truly exceptional.As the person responsible for guiding and motivating a team of professionals, you will be instrumental in ensuring seamless interactions between our clients and their customers.Job Responsibilities- Ensure that your team meets and exceeds company and client performance...