Senior Incident Resolution Manager, Customer Success

OverviewGlobal Resolution Manager — Hybrid Incident LeaderSalary: MXN 882,000 - 1,236,000A leading technology company is seeking a Senior Customer Facing Resolution Manager in Mexico City to lead critical incident management and champion customer success. This hybrid role requires a minimum of 3 years in escalation management or technical support, strong...

OverviewGlobal Resolution Manager — Hybrid Incident LeaderSalary: MXN 882,000 - 1,236,000A leading technology company is seeking a Senior Customer Facing Resolution Manager in Mexico City to lead critical incident management and champion customer success. This hybrid role requires a minimum of 3 years in escalation management or technical support, strong...

A leading technology company is seeking a Senior Customer Facing Resolution Manager in Mexico City to lead critical incident management. This hybrid role requires a minimum of 3 years in escalation management or technical support, along with strong communication skills. The ideal candidate will champion customer success by ensuring effective collaboration...

A leading technology company is seeking a Senior Customer Facing Resolution Manager in Mexico City to lead critical incident management. This hybrid role requires a minimum of 3 years in escalation management or technical support, along with strong communication skills. The ideal candidate will champion customer success by ensuring effective collaboration...

A leading technology firm seeks a Customer Success Manager (CSM) to ensure business clients achieve their desired outcomes using digital products. The role involves managing communication around incident management processes using ServiceNow, guiding clients through onboarding and providing tailored support. Ideal candidates have experience in customer...

Position title: Customer Success Manager (CSM) with ServiceNow ticketing Location: Mexico (remote) Duration: 6-12 Months Activities and Responsibilities Responsible for ensuring that our business customers achieve their desired outcomes while using digital products and solutions, driving customer satisfaction, and fostering long-term relationships. Customer...

Position title: Customer Success Manager (CSM) with ServiceNow ticketing Location: Mexico (remote) Duration: 6-12 Months Activities and Responsibilities Responsible for ensuring that our business customers achieve their desired outcomes while using digital products and solutions, driving customer satisfaction, and fostering long-term relationships. Customer...

Una empresa innovadora en reclutamiento busca un Senior Customer Success Manager en Veracruz, con al menos 5 años de experiencia. Buscamos a alguien que pueda ser el contacto clave para clientes, ayudándoles a alcanzar sus objetivos y ofreciendo un soporte excepcional. Se valoran habilidades analíticas, comunicación efectiva y un enfoque al cliente. El...

About the Role: The Customer Success Manager, Mid-Market will be responsible for complete ownership and execution on multilocation accounts post sale. This will include the initial implementation, product education, adoption, marketing, troubleshooting, resolution, retention and renewal efforts through strategic touchpoints throughout their contract...

About the Role: The Customer Success Manager, Mid-Market will be responsible for complete ownership and execution on multilocation accounts post sale. This will include the initial implementation, product education, adoption, marketing, troubleshooting, resolution, retention and renewal efforts through strategic touchpoints throughout their contract...