Automotive Technical Support Analyst — Dealer Diagnostics

A leading automotive company is looking for a Technical Support Analyst. This role involves providing essential technical service assistance to dealers in the US and Canada. The ideal candidate will hold a bachelor's degree in an automotive-related field and possess strong customer service skills, technical competency, and a commitment to professional...

Mexico City, MEX, Mexico **and**1** more**(Hybrid)The Technical Support Analyst (TSA) of the Centralized Technical Assistance Center (CTAC), reports directly to a Team Leader and is responsible for providing multiple channel bumper to bumper automotive technical service assistance to Ford and Lincoln Dealers and Fleet Customers from the United States of...

TheAutomotive Technical Support Analystwill provide comprehensive technical assistance to the dealer network and aftersales teams, ensuring timely and effective solutions for mechanical and electrical issues. This role involves delivering online and onsite training, supporting product testing before market launch, and analyzing failure cases to improve...

Job DescriptionThe Technical Support Analyst (TSA) of the US Technical Hotline, reports directly to a Team Leader and is responsible for providing multiple channel Commodity-based technical service assistance to Ford and Lincoln Dealers from Canada and the United States of America.ResponsibilitiesFacilitate culture of customer care and focus to role modeling...

Job DescriptionThe Technical Support Analyst (TSA) of the US Technical Hotline, reports directly to a Team Leader and is responsible for providing multiple channel Commodity-based technical service assistance to Ford and Lincoln Dealers from Canada and the United States of America.ResponsibilitiesFacilitate culture of customer care and focus to role modeling...

Job Description The Technical Support Analyst (TSA) of the US Technical Hotline, reports directly to a Team Leader and is responsible for providing multiple channel Commodity-based technical service assistance to Ford and Lincoln Dealers from Canada and the United States of America. Responsibilities Facilitate culture of customer care and focus to role...

Job Description The Technical Support Analyst (TSA) of the US Technical Hotline, reports directly to a Team Leader and is responsible for providing multiple channel Commodity-based technical service assistance to Ford and Lincoln Dealers from Canada and the United States of America. Responsibilities Facilitate culture of customer care and focus to role...

The Technical Support Analyst (TSA) of the U.S. Technical Assistance Center (CTAC),reports directly to a Team Leader and is responsible for providing multiple channel bumper tobumper technical service assistance to Ford and Lincoln Dealers from Canada and the United States of America.Preferred Qualifications:- Bachelor’s Degree required in...

DescriptionThe Technical Support Analyst (TSA) of the US Technical Hotline, reports directly to a Team Leader and is responsible for providing multiple channel Commodity-based technical service assistance to Ford and Lincoln Dealers from Canada and the United States of America. Responsibilities Facilitate culture of customer care and focus to role modeling...

Competencies and Skills: - Able to work independently, following-through and solving problems quickly. - Professionalism including customer service/interface skills/experience. - Project/program management experience and business acumen. - Experience or firm understanding of the Vehicle Service Repair process Preferred Qualifications: - Bachelor’s...