Customer Support

hace 2 semanas

Monterrey, México Envia.Com A tiempo completo

**We offer**:- Base Salary $13,****** to $15,******.- Direct contracting with our company.- Paid training.- Working Hours Monday to Friday from 09:00 a.m. to 06:00 p.m (hybrid)- Courses for professional development.- 50% of Major medical expenses and life insurance.- Payroll advance for the days worked.- Opportunity for development, growth and career plan.**For us it is important that you possess the following requirements**:- Bachelor's degree in International Business or a related field.- Advanced English.- Sense of urgency.- Experience with Microsoft Office Suite**What activities will you be performing?**- Provide customer support by addressing their inquiries, concerns, or issues and providing a satisfactory solution.- Create tickets for proper management of customer requests.- Provide attention and follow up to suppliers (logistics companies).- Provide assistance to customers and colleagues.- Contribute to continuous improvement by identifying key customer requests.Join our dynamic team and be part of the exciting transformation of the logistics, technology and e-commerce industry as a **Customer Support.**Tipo de puesto: Tiempo completoSalario: $13,****** - $15,****** al mesTipos de compensaciones:- Bono de productividadExperiência:- Atención a cliente por chat: 1 año (Deseable)Idioma:- Inglés Avanzado (Deseable)Lugar de trabajo: Empleo presencial

  • Customer Support

    hace 3 días

    Monterrey, México CGBOT A tiempo completo

    We have an incredible opportunity for a Customer Support Specialist **Responsibilities**: - Identify customer needs and help customers use specific features. - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users). - Update our internal databases with information about technical issues and useful...

  • Customer Support

    hace 2 días

    Monterrey, México CGBOT A tiempo completo

    We have an incredible opportunity for a Customer Support Specialist**Responsibilities**:- Identify customer needs and help customers use specific features.- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).- Update our internal databases with information about technical issues and useful discussions...

  • Customer Support

    hace 2 semanas

    Monterrey, México CGBOT A tiempo completo

    DEVBOT is a Full-Stack Development company based in Austin, TX, and a production studio in Monterrey, Mexico. We have an incredible opportunity for a Customer Support Specialist to join the #TeamDEVBOT.**Responsibilities**:- Identify customer needs and help customers use specific features.- Analyze and report product malfunctions (for example, by testing...

  • Customer Support

    hace 2 semanas

    Monterrey, México CGBOT A tiempo completo

    DEVBOT is a Full-Stack Development company based in Austin, TX, and a production studio in Monterrey, Mexico. We have an incredible opportunity for a Customer Support Specialist to join the #TeamDEVBOT. **Responsibilities**: - Identify customer needs and help customers use specific features. - Analyze and report product malfunctions (for example, by...

  • Customer Support

    hace 3 semanas

    Monterrey, México Envia.com A tiempo completo

    **We offer**:- Base Salary $13,000.00 to $15,000.00.- Direct contracting with our company.- Paid training.- Working Hours Monday to Friday from 09:00 a.m. to 06:00 p.m (hybrid)- Courses for professional development.- 50% of Major medical expenses and life insurance.- Payroll advance for the days worked.- Opportunity for development, growth and career...

  • Operational Customer Support

    hace 5 días

    Monterrey, México PRO TRANS INTERNATIONAL A tiempo completo

    **SUMMARY** The Operations Customer Support Specialist (OCS) will be responsible for handling transactional level work on accounts in order to support the AM Team outside of normal business hours. The OCS will work closely with internal operational support teams and SCM/AM teams in order to facilitate communication and handle customer requirements. The OCS...

  • Operational Customer Support

    hace 3 semanas

    Monterrey, México PRO TRANS INTERNATIONAL A tiempo completo

    **SUMMARY**The Operations Customer Support Specialist (OCS) will be responsible for handling transactional level work on accounts in order to support the AM Team outside of normal business hours. The OCS will work closely with internal operational support teams and SCM/AM teams in order to facilitate communication and handle customer requirements. The OCS...

  • Operational Customer Support

    hace 3 días

    Monterrey, México PRO TRANS INTERNATIONAL A tiempo completo

    **SUMMARY** The Operations Customer Support Specialist (OCS) will be responsible for handling transactional level work on accounts in order to support the AM Team outside of normal business hours. The OCS will work closely with internal operational support teams and SCM/AM teams in order to facilitate communication and handle customer requirements. The OCS...

  • Operational Customer Support

    hace 2 días

    Monterrey, México PRO TRANS INTERNATIONAL A tiempo completo

    **SUMMARY**The Operations Customer Support Specialist (OCS) will be responsible for handling transactional level work on accounts in order to support the AM Team outside of normal business hours. The OCS will work closely with internal operational support teams and SCM/AM teams in order to facilitate communication and handle customer requirements. The OCS...

  • Customer Support Specialist

    hace 6 días

    Monterrey, México DEVBOT A tiempo completo

    DEVBOT is a Full-Stack Development company based in Austin, TX, and a production studio in Monterrey, Mexico. We have an incredible opportunity for a Customer Support Specialist to join the #TeamDEVBOT.Responsibilities: Identify customer needs and help customers use specific features. Analyze and report product malfunctions (for example, by testing...