Revenue Operations Analyst

hace 3 semanas

Xico, México Fountain A tiempo completo

Join to apply for the Revenue Operations Analyst role at FountainWe are seeking a Revenue Operations Analyst to turn data into decisions and drive measurable improvements in sales efficiency and performance.You will partner with Marketing, Sales, and Customer Success to build trusted reporting, diagnose funnel and pipeline bottlenecks, and land process changes that improve forecast accuracy and deal velocity.You'll own day-to-day Salesforce operations—data quality, basic admin / config, and dashboards—and use those insights to recommend and implement actions with sales managers.What you'll be doingDiagnose, recommend, implement, and measure improvements to the sales process (response SLAs, stage definitions, exit criteria, next-step hygiene)Assist with the creation of Salesforce reports / dashboards for leads, opportunities, pipeline and ARR, plus a weekly Pipeline & Forecast Pack with clear actions for managersAdminister Salesforce basics including users, profiles, permission sets, fields, page layouts, validation rules and simple flowsRun lead lifecycle ops: routing rules, queues, SLAs, duplicate prevention, enrichment, and weekly audits with follow-ups to ownersDrive pipeline hygiene and deal velocity: monitor close dates, next steps, activity standards, stalled deals, and cycle time; propose targeted interventionsRun campaign and attribution operations including campaign setup, member statuses, list uploads and UTM governanceSupport light deal-desk operations: price book checks, quote / approval routing, order-form QA against guardrailsDrive data quality and enrichment with monthly completeness and duplicate scorecardsPublish weekly and monthly reporting packs and maintain a simple request intake with SLAs and release notesAssist with documentation of processes and deliver quick enablement such as how-to guides, office hours and change summariesWhat you should bring2 to 4 years in Revenue Operations, Sales Operations or CRM administration in a B2B SaaS environmentSalesforce expertise in reports / dashboards, data model basics, validation rules, Flow Builder, data imports, and permission hygieneProficiency with Google Sheets or ExcelFamiliarity with lead lifecycle concepts, opportunity stages and attribution basicsExperience working with at least one of the following tool types such as marketing automation, routing, enrichment or sales engagementProven experience working to turn analysis into process changes that moved a KPI (e.G., response time, stage conversion, cycle time)Clear written and verbal communication in English; organized, detail-oriented, and proactiveBased in Mexico with working hours that overlap with US & UK time zones (7-8am CST starts)Nice to Have: Experience with e-signature tools such as PandaDoc or DocuSignKnowledge of enrichment tools such as Clay, Amplemarket etc.Basic SQL for ad hoc queries or deeper analysisBenefitsFULL TIME EMPLOYMENTCompetitive health insurance plansChristmas bonusFlexible time offFountain-wide perks including paid holidays, annual allowances for ongoing education related to your profession and career advancement, along with home office, cell phone, and wellness reimbursementsEqual Opportunity Fountain is proud to be an equal opportunity workplace.We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, socioeconomic status, disability, and veteran status.#J-*****-Ljbffr

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