Revenue Operations Analyst

The Revenue Operations Analyst plays a pivotal role in driving adoption, efficiency, and performance across Meltwater's global GTM tech stack.Reporting into the Director of Revenue Operations, you will partner with leadership across Sales, Customer Success, Marketing, and Operations to ensure operational excellence, streamline processes, and turn data into actionable insights.You'll help maintain the health, governance, and integration of systems across the GTM ecosystem—bridging the gap between analytics, operations, and sales to drive scalable growth.What You'll DoManage user access, permissions, and profiles across Meltwater's GTM systems.Serve as a key point of contact for troubleshooting issues within the tech stack.Act as a primary resource for new sales hires, ensuring successful onboarding, tool adoption, and continued usage of Meltwater's essential platforms.Partner with Enablement to reinforce best practices and drive consistent usage across Meltwater's core tools.Monitor and analyze usage data to identify adoption trends, gaps, and opportunities for improvement.Collaborate cross-functionally to optimize tool workflows and ROI.Systems Administration & Data IntegrityAct as a Salesforce Administrator, supporting integrations across systems such as Gong, 6Sense, Totango, ZoomInfo, and Marketo.Partner with BizApps, IT, and RevOps teams to manage updates, permissions, and release schedules.Maintain system documentation and process standards for global scalability.Analytics & Operational InsightsBuild dashboards and reports to measure tech stack adoption, sales performance, and business impact.Partner with leadership to define and track KPIs across the full revenue lifecycle.Conduct ad hoc analysis to support GTM strategy and business reviews.Translate data into insights that inform process design and performance improvement.What You'll Bring1-3 years of experience in Revenue Operations, Sales Operations, or a related analytical/technical role.Direct sales experience is also a plus.Fluency in Salesforce required; admin-level experience is a bonus.Familiarity with sales tools such as Gong, 6Sense, Totango, Gainsight, Outreach, Clay, Salesloft, ZoomInfo, and Marketo is a plus.Proven ability to troubleshoot, optimize, and document SaaS platforms used by GTM teams.Strong analytical and problem-solving skills, with an ability to communicate insights clearly.Excellent communication and collaboration skills across teams and regions.Fluency in English required; additional languages are a plus.Evaluation CriteriaCuriosity: Demonstrated interest in exploring new tools and solving complex problems.Self-Starter: Takes ownership and drives work independently.Operational Rigor: Strong attention to detail and accuracy in processes and reporting.Collaboration: Builds trust and alignment across cross-functional stakeholders.Impact Orientation: Focused on measurable outcomes that improve adoption, efficiency, and performance.What We OfferHybrid Flexibility: Enjoy the balance of working remotely most days each week while engaging with colleagues in our Mexico City office.Career Growth: Learn from global RevOps leaders and gain exposure to cross-functional projects that accelerate your professional development, with clear paths for advancement.Global Collaboration: Partner with teams across regions to standardize and scale success.Tech-Driven Environment: Learn and grow during an exciting period of transformation, helping shape how Meltwater leverages best-in-class tools and AI innovations to drive growth.Private health insurance through MetLife for you and your dependents, complementing your state medical coverage.Company-matched Savings Fund to help you grow your financial security.Monthly grocery vouchers to support everyday essentials.Additional day off on your birthday, promoting a healthy work-life balance.Complimentary CalmApp subscription for you and your loved ones because mental wellness matters.Family leave program that grows with your tenure at Meltwater.Inclusive community and ongoing professional development opportunities.Where You'll WorkLago Alberto 375, Suite 200, Miguel Hidalgo, CDMX, MexicoWhen You'll JoinJanuaryEqual Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered.We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.All employment decisions at Meltwater are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity.We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.#J-*****-Ljbffr