Customer Success Manager

hace 4 semanas

Xico, México Talent Connect A tiempo completo

Customer Success Manager (Talent Pool)About this roleYou'll ensure customers achieve outcomes, increasing adoption, retention, and expansion in partnership with Sales and Product.What you'll doOnboarding, adoption plans, health scores, and executive QBRs.Identify expansion opportunities; partner with Sales for upsell.Voice of Customer to Product; playbooks and training content.Churn / risk mitigation, renewals coordination.What you bring3–7 years in CSM / Account Management (SaaS / Services).Data-driven dashboards (health, usage) and exec storytelling.English B2+ mandatory.Nice to haveChange management and multi-stakeholder enablement.LocationAmericas (incl. USA) or Spain.Remote / hybrid.How to applyIf this position is for you, please apply hereIf not, send it to your colleagues#J-*****-Ljbffr

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