Ext. Fulfillment Program Manager, External Fulfillment
hace 3 semanas
3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvementsMX External Fulfillment (EF) includes a variety of programs: Seller Flex (SF), Vendor Flex (VF) and Easy Ship (ES).Through these programs, Amazon works hand in hand with a wide range of sellers and vendors to ship products from their warehouses directly to our customers.The External Fulfillment Program Manager acts as the crucial bridge between operational teams and Leadership.Through direct involvement in daily operations, this role will identify and implement continuous improvement initiatives, ensuring seamless operational excellence in the interactions between our customers, sellers, and operations teams.Key job responsibilities - Drive program performance through comprehensive analysis of operational metrics and KPIs.- Lead deep-dive investigations into program challenges and opportunities.- Design, propose and implement strategies to optimize the program.- Partner with cross-functional teams to ensure program alignment and success.- Identify and execute improvement initiatives to enhance seller and customer experience.- Manage and streamline the escalation process by establishing clear protocols, filtering critical issues, and ensuring timely resolution of high-priority matters requiring leadership attention.- Analyze program health metrics.A day in the life As the External Fulfillment Program Manager, you'll be at the heart of our logistics operations, driving excellence through data-driven decisions and strategic improvements.Your day will combine reviewing operational dashboards, conducting deep-dive analyses, and managing critical escalations.You'll coordinate with multiple stakeholders while serving as the key liaison between operations and leadership.From analyzing seller performance data to leading improvement workshops, you'll blend analytical thinking with practical problem-solving to drive program success.- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules
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Sr. Program Manager, 3P Mx External Fulfillment
hace 3 semanas
Xico, México Amazon A tiempo completoThe Senior Program Manager for External Fulfillment in Mexico leads complex, cross-functional initiatives that drive the strategic growth and operational excellence of Amazon's seller-managed fulfillment programs, including Easy Ship, Seller Flex, and Self Ship.This role is responsible for end-to-end program delivery—from conception through implementation...
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Senior Program Manager, 3P Mx External Fulfillment
hace 3 semanas
Xico, México Amazon A tiempo completoDescriptionWe are seeking an experienced Senior Program Manager to lead and scale initiatives for the 3P External Fulfillment business.This role will be crucial in developing and executing strategies to enhance our third-party seller fulfillment capabilities, improve Seller Experience and ensure we are building the right feature and services for our Sellers...
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Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completoBachelor's degree required - 6+ years of general experience - 4+ years of people management experience - 4+ years of program management experience - Experience using data and metrics to drive business decisions - Strong analytical and problem-solving skills - Fluent in both Spanish and English (C1+) - Experience managing cross-functional teams, projects and...
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Xico, México Amazon A tiempo completoDESCRIPTIONAmazon's External Fulfillment (EF) organization is seeking a dynamic Sr.Operations Manager to lead one of our fulfillment programs that enable Amazon to deliver exceptional customer beyond our fulfillment centers.EF is a supply chain strategy that extends Amazon's fulfillment capabilities by partnering with sellers and vendors to ship products...
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Senior Pm — 3P External Fulfillment
hace 3 semanas
Xico, México Amazon A tiempo completoA leading e-commerce firm is looking for an experienced Senior Program Manager to enhance their 3P External Fulfillment business in Mexico.You will lead end-to-end programs, collaborating with various departments to improve seller experience and business outcomes.The ideal candidate has over 8 years of program management experience, is fluent in Spanish and...
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Fulfillment Manager
hace 3 semanas
Xico, México Mastiff Group S.A. De C.V. A tiempo completo¡En Hound Express, te estamos buscando!Somos una empresa enfocada a brindar soluciones logísticas a nível internacional, servicio garantizado de entrega de última milla (paquetería y mensajería), e-commerce y servicios integrales de negocio.**Actualmente estamos en búsqueda de Fulfillment and 4PL manager****¿Qué necesitas?**- Nível de estudios:...
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Sr. Program Manager, Process Automation
hace 3 semanas
Xico, México Amazon A tiempo completoThe Senior Program Manager for External Fulfillment in Mexico leads complex, cross-functional initiatives that drive the strategic growth and operational excellence of Amazon's seller-managed fulfillment programs, including Easy Ship, Seller Flex, and Self Ship.This role is responsible for end-to-end program delivery—from conception through implementation...
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Mx Ext Fulfillment Speed Sr Pm, Mx Cfx
hace 3 semanas
Xico, México Amazon A tiempo completoDESCRIPTIONThe Amazon Mexico team is looking for a talented, smart, and experienced PM to help us build an exceptional Customer Fulfillment Experience (CFX) focused on External Fulfillment (EF) channels.Joining the CFX team means partnering with a dynamic and creative group who set a high bar for innovation and success in a fast-paced and changing...
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Ef Operations Manager, External Fulfillment
hace 3 semanas
Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completoBachelor's degree- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- 4+ years of data analysis experience- 3+ years of data visualization and reports tools experience- 3+ years of defining and executing against program timeline & requirements...
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Customer Order
hace 3 semanas
Xico, México Gas Power Global Services A tiempo completo**Job Description Summary**: Responsible for facilitating transactions, producing, assembling and delivering replacement/ repair parts and equipment as part of a Services agreement or order.**Roles and Responsibilities**- Focus on customer parts fulfillment through order cycle; working quickly, accurately, and effectively to resolve customer issues.-...
