Customer Service Sr Analyst
hace 3 semanas
The Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team.The overall objective of this role is to address external customer issues and provide ongoing customer service support.ResponsibilitiesManage a portfolio of high-profile clients and serve as single point of contact for queries, engaging to understand client service needs and gapsLiaise with internal and external cross-functional partners to deliver customer service that meets or exceeds client expectationsEnsure transactions are executed timely and accuratelyIdentify and implement process improvements and test new features/functionsPerform regulatory, audit and control assessments and create reports for internal and/or external distributionContribute to short and long-term projects and engage with global partners where necessary to meet client requirementsAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications5-8 years of previous cash management and financial services experience preferredProficient in EnglishConsistently demonstrate clear and concise written and verbal communicationAptitude for utilizing reporting tools and applicationsProven organizational skillsDemonstrated ability to drive results in a fast-paced, goal-oriented environmentEducationBachelor's degree/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed.Other job-related duties may be assigned as required.Job Family GroupCustomer ServiceJob FamilyInstitutional Customer ServiceTime TypeFull timeMost Relevant SkillsPlease see the requirements listed above.Other Relevant SkillsFor complementary skills, please see above and/or contact the recruiter.Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .View Citi's EEO Policy Statement and the Know Your Rights poster.#J-*****-Ljbffr
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Customer Service Sr Analyst
hace 3 semanas
Xico, México Citigroup A tiempo completoCustomer Service Sr Analyst - CIUDAD DE MEXICOJoin to apply for the Customer Service Sr Analyst - CIUDAD DE MEXICO role at CitiOverviewThe Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team.The overall objective of this role is to...
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Customer Service Sr Analyst
hace 3 semanas
Xico, México Citibank (Switzerland) Ag A tiempo completo## For additional information, please review .Customer Service Sr Analyst - CIUDAD DE MEXICO page is loaded## Customer Service Sr Analyst - CIUDAD DE MEXICOremote type: Hybridlocations: Ciudad De Mexico Distrito Federal Mexicotime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 10, **** (7 days left to apply)job requisition id:...
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Senior Customer Service Analyst
hace 3 semanas
Xico, México Citigroup A tiempo completoA global financial services company is looking for a Customer Service Sr Analyst in Mexico City.You will manage a portfolio of high-profile clients, ensuring excellent service and addressing their needs while implementing necessary process improvements.Candidates should have 5-8 years of experience in cash management and proficiency in English.This role...
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Customer Service Analyst
hace 3 semanas
Xico, México Hh Global A tiempo completoHH Global is a global marketing services group specializing in the execution of print, digital and retail media.Providing services to brands and retailers, both directly and via their nominated agencies, HH Global delivers a seamlessly integrated customer brand experience and a greater measurable return on marketing investment.With offices across Europe, the...
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Customer Service Analyst 1
hace 3 semanas
Xico, México Citi A tiempo completoThe Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team.The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Serve as single point of...
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Customer Service Analyst 2
hace 3 semanas
Xico, México Citi A tiempo completoThe Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team.The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Serve as single point of contact for...
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Customer Service
hace 3 semanas
Xico, México Campari Group A tiempo completoDate: Jan 29, ****- Location: Mexico City, MX- Additional Location:- Function: Logistics & Customer Service- Seniority Level: Entry level- Employment type: Permanent- Workplace Type: On-site- Company: Campari Mexico S.a. De CCampari Group today is a major player in the global branded spirits industry, with a portfolio of over 50 premium and super premium...
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Business Assistant
hace 3 semanas
Xico, México Citi A tiempo completoThe Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team.The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Manage a portfolio of...
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Customer Service Analyst 2
hace 3 semanas
Xico, México Citi A tiempo completoThe Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team.The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Serve as single point of contact for...
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Customer Service Analyst
hace 3 semanas
Xico, México Cial D&B Services Inc A tiempo completo**Why work with us?**We are a fast-growing company that is revolutionizing the world of data in Latin America!CIAL Dun & Bradstreet is the leading provider of business decisioning solutions and commercial data across Latin America and the Caribbean.Our solutions are designed to transform how businesses manage risk and make critical decisions about the...
