Remote Spanish/English Customer Support Specialist

**Vacante para la empresa CS Enterprises at ConnectNet en Monterrey, Nuevo León**: **Customer Support Specialist - On-Site Role** **Job Summary**: Be part of our team as a Customer Support Specialist, ensuring excellent service to our English and Spanish-speaking clients. **Key Responsibilities**: - Respond to customer inquiries and provide solutions in...

Join Our Team as a Bilingual Customer Service Specialist, Spanish/English (Voice and Chat)Provide customer support in multiple languages through voice and chat.Assist a diverse range of customers while ensuring language proficiency.Why You'll Love This RoleYou'll be the friendly voice and helpful support that our customers rely on.Your combination of verbal...

We have an incredible opportunity for a Customer Support Specialist **Responsibilities**: - Identify customer needs and help customers use specific features. - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users). - Update our internal databases with information about technical issues and useful...

We have an incredible opportunity for a Customer Support Specialist**Responsibilities**:- Identify customer needs and help customers use specific features.- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).- Update our internal databases with information about technical issues and useful discussions...

DEVBOT is a Full-Stack Development company based in Austin, TX, and a production studio in Monterrey, Mexico. We have an incredible opportunity for a Customer Support Specialist to join the #TeamDEVBOT.Responsibilities: Identify customer needs and help customers use specific features. Analyze and report product malfunctions (for example, by testing...

We are looking for a dynamic **Customer Support Specialist,** who has proven experience performing a wide variety of telephone service transactions and providing member service within the call center environment, to provide customer assistance. **About you**: You are a resource for identifying and resolving member service issues and enhancing the member...

Additional Responsibilities Regarding Customer and Carrier Relationships- Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist- Communicate any service issues to customer and team- Identify and update status on which Carrier missed pick-up or delivery; provide sufficient...

What you’ll do - Perform time-sensitive, front-line, customer - and carrier-facing tracking - Provide top-tier carrier and customer service - Support fast-paced account operations - Process improvement - Communicate with and provide feedback to improve on or create tracking processes - Other responsibilities as assigned Basic qualifications - Bachelor’s...

What you’ll do- Perform time-sensitive, front-line, customer- and carrier-facing tracking- Provide top-tier carrier and customer service- Support fast-paced account operations- Process improvement- Communicate with and provide feedback to improve on or create tracking processes- Other responsibilities as assignedBasic qualifications- Bachelor’s degree...

A leading SaaS provider is hiring a Customer Engagement & Adoption Specialist based in Monterrey, Mexico.The role involves driving customer adoption of AI tools, providing onboarding support, and creating educational content.Candidates should have a Bachelor's degree, with 4+ years in customer-facing roles and experience with SaaS products.This position is...