Sales Support Specialist

Company DescriptionNielsenIQ's Sales team is focused on growing revenue, finding new business opportunities and market penetration.Sales is NielsenIQ's growth engine which is instrumental for the company's success.You will execute sales and renewals for existing accounts in own scope, securing a solid sales pipeline and developing new revenue opportunities for existing accounts.You will be responsible for supporting a sales team in all sales and renewal efforts.You will collaborate with key stakeholders and other teams to support driving sales and growth across a given scope.Job DescriptionCreate and update sales opportunities in CRM to ensure a healthy pipeline.Manage tasks to progress opportunities to revenue as quickly as possible; including assisting with PO tracking and management, processing of orders, billing and coordinating with cross-functional team members on product delivery as applicable to ensure a stellar customer experience (includes Sales operations, Product, Finance, and Delivery).Help drive the development, automation, governance, measurement and improvement of the order to invoice cycle; includes evaluating theintegration of CRM and Finance platforms and assisting with training supportPartner closely with major business functions across the quote to order life cycle including Product, Finance, Sales, Order Management and Legal to resolve order questions and process orders quickly without errorDrive compliance with company policies, business rules and revenue recognition principlesEffectively manage numerous requests concurrently and on deadline; includes managing expectations and escalating delays to leader in timely mannerBuild and utilize deal tracking and status reports with a sharp focus on details to identify bottlenecks in the sales cycle and alert sellers of at-risk opportunities to ensure teams stay on track to meet or exceed sales goals.Proactively identify opportunities to improve the sales process, resolve inconsistencies and give insightful feedback to cross-functional stakeholders in an effort to improve efficiency across the sales cycleServe as an expert on internal sales processes related to pricing, quoting, legal, ordering and delivery to guide sellers on best practices and ensure adherenceQualifications3+ years of related work experience in Sales Support, Deal Desk or FinanceBachelor's degreeDemonstrated ability to think strategically through identification of problems and implement successful, tactical solutionsSelf-motivated with a strong attention to detail and keen ability to prioritize tasks to ensure business-critical objectives are metSkilled at building strong working relationships with team members in varying departments and/or levels of management.Service attitudeAbility to manage multiple projects simultaneously while meeting deadlinesUnderstanding of the sales cycle and common pain points sellers encounter with a desire to drive improvementsExperience building and / or using sales performance reporting in a CRM, PowerBI or similar softwareExcellent written, verbal and active listening skillsAbility to drive productivity working in a remote, fast-paced environmentAdditional InformationOur BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)About NIQNIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.In ****, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full ViewTM.NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.For more information, visit NIQ.ComWant to keep up with our latest updates?Follow us on: LinkedIn | Instagram | Twitter | FacebookOur commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve.We believe that embracing a wide range of perspectives drives innovation and excellence.All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.To learn more about our ongoing efforts in diversity and inclusion, please visit