Field Service Manager
hace 3 semanas
Descripción y detalle de las actividadesField Service Manager will provide local IT support services for a large Allegion facility or support region.Manager will collaborate with site management on local needs while providing information and data on tickets, service and project updates.The leader will manage a team of 5 or more Field Service Technicians and site leads within their area of responsibility.This leader will be spending more than 50% of their time managing their direct reports with the remaining time working on projects, fulfilling requests, or closing incidents.Support of this site includes regular day hours Monday through Friday in addition to off hours support from time to time.Primary accountabilities include.- Manage and direct local Field Service Techs and Contractors- Lead assigned projects to drive operational and/or IT improvements- Provide advanced technical support and resolution, primarily at a 2nd level, to end-user issues per Service Level Agreement metrics.- Provide immediate technical support and resolution for highly complex environments (i.e., shop floor), after business hours, as necessary- Follow and promote defined incident management procedures including the use of standard ticket managementtools.- Execute defined client computing lifecycle processes including PC ordering, deployment, and lease refresh within defined performance metrics- Assist with support of network, server and business infrastructure- Install technology hardware and software that fulfill user requests according to standards or requirements- Manage hardware assets and software licenses (i.e., Microsoft) using standard policies and procedures.- Perform other assigned operational duties Develop team members, create a plan for each oneExperiência y requisitosUniversity (Title)Experience Req > 5 yearsA high level functional and technical working knowledge of Microsoft Windows Operating Systems (Windows XP, Windows 7, Windows 10), Apple OSX, Microsoft Office Suites **********) and Microsoft Software (SharePoint, Skype/Teams, Visio).Mobile environment operating systems; Apple iOS.Android, Windows CE.Travel 25% or lessBeneficios- Beneficios de acuerdo a la LFT- Seguro de vida- Fondo de ahorro- Servicios medicos en plantaSolicita este puesto directamente a través de nuestro portalSOLICITAR**Número de vacantes** 1**Área** Informática/Sistemas/TI/Programación/Software**Contrato** Permanente**Modalidad** Presencial**Turno** Diurno**Jornada** Tiempo Completo**Horario**- Tiempo completo**Estudios** Carrera con título profesional**Inglés **Hablado: Avanzado, Escrito: Avanzado**Disponibilidad p.viajar** Si
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Guest Service Manager
hace 2 semanas
Ensenada, Baja California, México Punta Brava Golf and Surf Club A tiempo completoCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Guest Service Manager located in Ensenada, BCN. The Guest Service Manager will oversee and manage all aspects of guest services to ensure an exceptional experience. Responsibilities include coordinating guest check-ins and check-outs, handling...
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Field Service Technician D
hace 2 días
Ensenada, México GLORY A tiempo completo**Description**: The Field Service Tecnician will be responsible for the managing all aspects of total customer service and care at existing customers. This will include troubleshooting and repair of cash-dispensing and sorting equipment; daily scheduling and time management of all accounts assigned; tracking and management of parts/tools; and staying...
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Field Service Manager
hace 4 semanas
Ensenada, México Allegion A tiempo completoCreating Peace of Mind by Pioneering Safety and Security- At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and _beyond. Additionally,_ in 2024 we were awarded the Gallup...
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Field Service Manager
hace 21 horas
Ensenada, México Allegion A tiempo completoCreating Peace of Mind by Pioneering Safety and Security - At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and _beyond. Additionally,_ in 2024 we were awarded the Gallup...
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Field Service Technician D
hace 22 horas
Ensenada, México GLORY A tiempo completo**Description**:The Field Service Tecnician will be responsible for the managing all aspects of total customer service and care at existing customers. This will include troubleshooting and repair of cash-dispensing and sorting equipment; daily scheduling and time management of all accounts assigned; tracking and management of parts/tools; and staying abreast...
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E-commerce Customer Service Manager
hace 2 semanas
Ensenada, México MD International Baja A tiempo completoDescripción y detalle de las actividades **_ ABOUT US:_** We’re a rapidly expanding e-commerce brand passionate about quality products and unforgettable customer experiences. As we scale, we’re looking for a proactive and strategic Customer Service Manager to lead support operations and serve as a vital link to our executive team. **_ ROLE...
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E-commerce Customer Service Manager
hace 2 semanas
Ensenada, México MD International Baja A tiempo completoDescripción y detalle de las actividades**_ ABOUT US:_**We’re a rapidly expanding e-commerce brand passionate about quality products and unforgettable customer experiences. As we scale, we’re looking for a proactive and strategic Customer Service Manager to lead support operations and serve as a vital link to our executive team.**_ROLE OVERVIEW:_**This...
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Customer service
hace 2 semanas
Ensenada, B.C., México Clever Builds México S de R.L. de C.V. A tiempo completoy detalle de las actividadesClever Builds designs and manufactures high-quality, fully finished prefabricated homes at accessible prices. From our factory in Ensenada, we ship 100% move-in-ready homes across the United States, including Alaska and Hawaii.In just two years, we have become the largest tiny home manufacturer in North America, and we are now...
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Bilingual Customer Service Representative
hace 5 días
Ensenada, México Fortune Fashions Baja A tiempo completo**Job Title**: Customer Service Representative **Reports to**:Director of Consumer, Operations Manager **Dept Name**:Operations **Position Summary** **Essential Duties and Responsibilities** - Interact and engage with potential customers via online chat - Manage all aspects of customers order: from order placement to tracking through to fulfillment to...
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Bilingual Customer Service Representative
hace 4 días
Ensenada, México Fortune Fashions Baja A tiempo completo**Job Title**: Customer Service Representative**Reports to**:Director of Consumer, Operations Manager**Dept Name**:Operations**Position Summary****Essential Duties and Responsibilities**- Interact and engage with potential customers via online chat- Manage all aspects of customers order: from order placement to tracking through to fulfillment to ensure...
