Customer Operations

hace 3 semanas


Zapopan, México Rapido Solutions Group A tiempo completo

DescriptionResponsible for managing the day to day operations and customer accounts.Responsible for growing assigned accounts by developing relationships with our customer contacts, planners, and facilities in order to increase volume, revenue and gross margin.**Responsibilities**:- Prioritize and complete time sensitive tasks with a sense of urgency.- Accept, build, & schedule all customer shipments correctly with all pertinent information and documentation in a timely manner.- Proactively ensure loads are tracked and updated by the carrier team.- Identify potential problems and provide solutions based on facts and resources.- Escalate problems as needed.- Provide timely updates to customers.- Ensure customer portals are up to date.- Provide outstanding customer service.- Meet/exceed customer KPIs and compliance expectations.- Assist Lead Account Representative and Operations Manager with load completion.- Maintain Revenova Accounts and Transportation Profiles with updated contacts and other valuable information.- Build reputable relationships with Carrier Representatives and Managers.- Develop strong relationships with customers' planners, logistics teams, and facilities.- Prioritize and respond to both internal and external requests in a timely, effective, and professional manner using the appropriate method of communication.- Collaborate with Operations Manager and team to develop ways to improve accounts.**Requirements**:1 years


  • Customer Operations

    hace 4 semanas


    Zapopan, México Rapido Solutions Group A tiempo completo

    DescriptionResponsible for managing the day to day operations and customer accounts. Responsible for growing assigned accounts by developing relationships with our customer contacts, planners, and facilities in order to increase volume, revenue and gross margin.**Responsibilities**:- Prioritize and complete time sensitive tasks with a sense of urgency.-...

  • Customer Operations

    hace 2 días


    Zapopan, México Rapido Solutions Group A tiempo completo

    Description Responsible for managing the day to day operations and customer accounts. Responsible for growing assigned accounts by developing relationships with our customer contacts, planners, and facilities in order to increase volume, revenue and gross margin. **Responsibilities**: - Prioritize and complete time sensitive tasks with a sense of...

  • Customer Operations

    hace 23 horas


    Zapopan, México Rapido Solutions Group A tiempo completo

    DescriptionResponsible for managing the day to day operations and customer accounts. Responsible for growing assigned accounts by developing relationships with our customer contacts, planners, and facilities in order to increase volume, revenue and gross margin.**Responsibilities**:- Prioritize and complete time sensitive tasks with a sense of urgency.-...

  • Customer Operations/zl

    hace 2 semanas


    Zapopan, México Rapido Solutions Group A tiempo completo

    DescriptionWe are seeking a Customer Operations Representative to source business opportunities and manage carrier relationships. You’ll be directly responsible for the preservation and expansion of our customer base.**_Key responsibilities:_**- Schedule appointments as quickly as possible and communicate any issues that may affect normal transit times.-...

  • Customer Operations/gd

    hace 4 semanas


    Zapopan, México Rapido Solutions Group A tiempo completo

    Description**Position purpose**:Provide shipment status and flow for all the customers, internal and external in a timely and efficient manner.**Responsibilities**:- Manage the day-to-day operations of the specific account(s).- Analyze customer inquiries, make informed decisions, and provide quality and timely updates to your customer(s)- Schedule pickup and...

  • Customer Operations/Gd

    hace 3 semanas


    Zapopan, México Rapido Solutions Group A tiempo completo

    Description**Position purpose**:Provide shipment status and flow for all the customers, internal and external in a timely and efficient manner.**Responsibilities**:- Manage the day-to-day operations of the specific account(s).- Analyze customer inquiries, make informed decisions, and provide quality and timely updates to your customer(s)- Schedule pickup and...


  • Zapopan, México BlueGrace Logistics A tiempo completo

    Job Summary:We are seeking a Manager Customer Logistics Operations with strong LTL and full TL experience in the United States, Canada and Mexico. This role is a data driven, detailed oriented, project focused position established to serve the customer. Success is predicated on a collaborative management style driven by critical thinking, strategy...


  • Zapopan, México BlueGrace Logistics A tiempo completo

    Job Summary: We are seeking a Manager Customer Logistics Operations with strong LTL and full TL experience in the United States, Canada and Mexico. This role is a data driven, detailed oriented, project focused position established to serve the customer. Success is predicated on a collaborative management style driven by critical thinking, strategy...

  • Customer Operations

    hace 3 semanas


    Zapopan, México Rapido Solutions Group A tiempo completo

    At Rapido Solutions Group we are committed to connecting hyper growth businesses with **the best global talent**, allowing customers to scale efficiently and effectively.**Our objective** is to create opportunities for people to work at American companies from one of the best cities in Mexico, Guadalajara.We combine in diversity, joy and passion to create a...

  • Operations Manager

    hace 2 semanas


    Zapopan, México Intugo A tiempo completo

    **JOB DESCRIPTION**:- Operations / Logistics - Hundreds of customers across Coachella Valley, California- Develop a schedule for all repair work, determining what can be done in a day and which person is best qualified for each job.- Develop efficient routes for cleaners who visit 20 customer houses each day, by adding / removing houses to help build more...