Manager, Customer Logistics Operations
hace 4 semanas
Job Summary:We are seeking a Manager Customer Logistics Operations with strong LTL and full TL experience in the United States, Canada and Mexico. This role is a data driven, detailed oriented, project focused position established to serve the customer. Success is predicated on a collaborative management style driven by critical thinking, strategy development and timely execution in a fast-paced work environment. This position is fully on-site in our Guadalajara office.**What you’ll do**:- ** Ability to effectively manage teams operating 24 hours a day.**:- Daily communication between the Customer and BG internal teams as it relates to the customer’s operations- Proactively manage the operations dashboard ensuring BG is meeting and exceeding the service commitments to the customer- Identify logistics trends and work with the customer and enterprise team to mitigate any risks and act on opportunities for improvement- Manage any immediate systemic issues such as to systemic service failures, critical delays, multiple billing issues, and any other systemic concerns affecting the stability and health of the customer account- Directly supervise tracking and tracing team as part of the customer service solution delivery- Deliver Weekly review and monthly report outs to the customer based on their requirements- Develop, facilitate and implement account-specific projects. Responsible for executing milestones, updating and tracking progress, and communication completion for internal and customer visibility.- Calculating the ROI and impact for projects and communicating value provided.- Perform root cause analysis for any issues or concerns pertaining to accounts. Document the issues, develop project corrective action, and lead the project to successful solution meeting or exceeding the customer’s expectations.- Escalation of client critical issues to upper management and follow up with solutions- Create presentations, documents and spreadsheets to help manage customer accounts and share appropriate data with accounts.- Communicate with internal BlueGrace departments to keep the clients internal account functioning efficiently and effectively.**What you’ll need**:- Bachelor's degree in supply chain field or equivalent combination of education and experience.- 5+ years of LTL or FTL experience required.- Experience working with big box retail companies- Ability to speak effectively before groups of customers or employees of organization.- Ability to analyze all aspects of transportation data to report in clear and meaningful metrics.- Ability to deal with problems involving several concrete variables in standardized situations.- Experience working in ERP/WMS systems and Microsoft Office Suite
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Manager, Customer Logistics Operations
hace 15 horas
Zapopan, México BlueGrace Logistics A tiempo completoJob Summary: We are seeking a Manager Customer Logistics Operations with strong LTL and full TL experience in the United States, Canada and Mexico. This role is a data driven, detailed oriented, project focused position established to serve the customer. Success is predicated on a collaborative management style driven by critical thinking, strategy...
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Customer Operations
hace 4 semanas
Zapopan, México Rapido Solutions Group A tiempo completoDescriptionResponsible for managing the day to day operations and customer accounts. Responsible for growing assigned accounts by developing relationships with our customer contacts, planners, and facilities in order to increase volume, revenue and gross margin.**Responsibilities**:- Prioritize and complete time sensitive tasks with a sense of urgency.-...
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Customer Operations
hace 3 semanas
Zapopan, México Rapido Solutions Group A tiempo completoDescriptionResponsible for managing the day to day operations and customer accounts.Responsible for growing assigned accounts by developing relationships with our customer contacts, planners, and facilities in order to increase volume, revenue and gross margin.**Responsibilities**:- Prioritize and complete time sensitive tasks with a sense of urgency.-...
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Customer Operations
hace 2 días
Zapopan, México Rapido Solutions Group A tiempo completoDescription Responsible for managing the day to day operations and customer accounts. Responsible for growing assigned accounts by developing relationships with our customer contacts, planners, and facilities in order to increase volume, revenue and gross margin. **Responsibilities**: - Prioritize and complete time sensitive tasks with a sense of...
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Customer Operations
hace 14 horas
Zapopan, México Rapido Solutions Group A tiempo completoDescriptionResponsible for managing the day to day operations and customer accounts. Responsible for growing assigned accounts by developing relationships with our customer contacts, planners, and facilities in order to increase volume, revenue and gross margin.**Responsibilities**:- Prioritize and complete time sensitive tasks with a sense of urgency.-...
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Logistics Support Representative
hace 3 semanas
Zapopan, México Bluegrace Logistics A tiempo completoJob Summary:BlueGrace Logistics, a U.S. based transportation management company, has opened its first international office in Mexico and we're looking for Logistics Support Representatives to join our team in Guadalajara!Logistics Support Representatives are responsible for the daily support of contracted clients to drive customer satisfaction and retention...
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Operations Manager
hace 4 semanas
Zapopan, México AIT Worldwide Logistics, Inc. A tiempo completoSobre AIT:AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global...
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Operations Manager
hace 3 semanas
Zapopan, México Ait Worldwide Logistics, Inc. A tiempo completoSobre AIT:AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods.For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global...
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Jr. Logistics Manager
hace 3 semanas
Zapopan, México Rapido Solutions Group A tiempo completoDescription**Rapido Solutions Group helps you to work for an American company remotely from Guadalajara;****_About the role_**:As Jr. Logistics Manager, you will be at the forefront of serving and building relationships withour different customers in the US. You will supervise several different operations teams fordifferent customers to ensure rep...
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Operations Manager
hace 4 semanas
Zapopan, México GEODIS A tiempo completoGeodis is seeking an Operations Manager, who is responsible to lead and manage operations team to provide Planning and Execution Transportation, Value add services and invoice validation, Key activities focuses on ensure to provide operational excellence service to the customer, achieve target for every key indicator for each operation, identify and address...
