Client Success Manager
hace 5 días
Job Description A long-established and trusted global brokerage firm is seeking a strategic and hands-on Client Success Manager (Affiliate channel) to strengthen the commercial department within a dynamic Forex and CFD environment. With over 30 years of industry presence this firm has built a solid reputation for transparency, innovation and client success, offering a broad range of CFD products including forex, commodities, indices and more. Location: On-site Cancun Mexico Responsibilities: As a Client Success Manager, your broad responsibilities will include but are not limited to: Proactively reach out to and engage clients generated through the company’s CRM following structured outreach strategies. Guide approved clients through the onboarding process, supporting them toward their first deposit and active engagement. Develop and execute reactivation initiatives to re‑engage dormant clients and encourage ongoing trading activity. Handle client objections with confidence and professionalism, clearly communicating product value and benefits to achieve business goals. Act as the primary point of contact for clients, ensuring timely responses, efficient communication and smooth coordination with internal departments. Build and maintain long‑term relationships with clients, fostering trust, retention and overall satisfaction. Identify opportunities for clients to expand their engagement or explore additional services and platforms. Collaborate cross‑functionally with marketing and other teams to enhance the overall client journey and deliver a personalized experience. Communicate effectively across multiple channels—calls, emails and messaging platforms—adapting communication style to suit client preferences and cultural nuances. Manage workload and prioritize effectively to focus on high‑value opportunities and maximize business results. Requirements: Familiar with affiliate campaigns and proven track record of nurturing partnerships to generate revenues in Forex/iGaming or related spaces. Candidates with other affiliate experience such as e‑commerce, dating etc., who wish to transition into the forex space are welcome to apply. Fluent in Spanish and good communication in English. Ready to take extra miles to deliver the end results. Whats in it for you Our client offers an exciting, challenging role in a collaborative, dynamic environment. The right person will find many career growth opportunities within the company, whether they want to advance their technical skills or aspire to leadership in the future. Benefits: Base salary, commission structure and relocation support if needed. New office in Cancun, Mexico with health insurance and visa sponsorship. Key Skills Digital Marketing, Performance Marketing, B2B Sales, Marketing, Google Analytics, Attribution Modeling, Account Management, Affiliate Marketing, Campaign Management, negotiation, E‑Commerce, Lead Generation Employment Type : Full Time Experience: years Vacancy: 1 #J-18808-Ljbffr
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HealthTech Client Success Manager
hace 5 días
Mexico City Different Technologies Pty Ltd. A tiempo completoA leading technology company in health is seeking a Client Success Manager in Mexico City. The role focuses on supporting clients using VALD technology, ensuring successful onboarding, and building strong client relationships. Candidates should have a background in physiotherapy or sports science, excellent communication skills, and experience with VALD...
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Client Success
hace 6 días
Mexico City PSC Industries A tiempo completoWe're hiring a Client Success Director who thrives in high‑stakes environments and drives performance at scale. · A builder who commands structure amid chaos and owns the post‑sale experience end‑to‑end — from onboarding to long‑term retention. · … Client Success Coordinator Are you driven by intellectual curiosity and a desire to solve...
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Client Success
hace 5 días
Mexico City PSC Industries A tiempo completoWe're hiring a Client Success Director who thrives in high‑stakes environments and drives performance at scale. · A builder who commands structure amid chaos and owns the post‑sale experience end‑to‑end — from onboarding to long‑term retention. · … Client Success Coordinator Are you driven by intellectual curiosity and a desire to solve...
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HealthTech Client Success Manager
hace 5 días
Mexico City Vald Performance Pty A tiempo completoA leading technology firm in health seeks a Client Success Manager in Mexico. The ideal candidate will manage onboarding, foster relationships with clients, and support the implementation of VALD systems. Strong English skills, a background in health sciences, and experience with VALD technology are essential. The role involves liaising with diverse...
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MarTech Consultant
hace 1 semana
Mexico City REKLUT A tiempo completoob Description: MarTech Consultant (Client Success Manager) About Us: We are a dynamic team of digital marketing professionals committed to delivering exceptional results for our clients. As a MarTech Consultant, you will play a pivotal role in ensuring the success and satisfaction of our key accounts. Role Overview: As a Client Success Manager, you will...
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Customer Success Manager
hace 2 semanas
Mexico City TITAN A tiempo completoCustomer Success Manager – TITAN Join TITAN, a no-code, fast‑paced startup in the Salesforce ecosystem, as a Customer Success Manager in North America. As a Customer Success Manager, you will manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and...
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Customer Success Manager
hace 3 semanas
Mexico City TITAN A tiempo completoCustomer Success Manager – TITAN Join TITAN, a no-code, fast‑paced startup in the Salesforce ecosystem, as a Customer Success Manager in North America. As a Customer Success Manager, you will manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and...
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Remote Client Success Manager – SEO Growth
hace 1 día
Mexico City Atomic HR A tiempo completoA high-growth SEO firm in Mexico is seeking a Client Success Manager with 8-10+ years of experience in Account Management and SEO strategy. This role involves owning client relationships, translating performance insights, and ensuring client success through data-driven strategies. The position is fully remote and offers competitive compensation along with...
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Customer Success Manager
hace 1 semana
Mexico City REKLUT A tiempo completoJob Description: Customer Success Manager Role Overview: As a Customer Success Manager, you will hold a strategic position as a trusted consultant for our clients and partners, ensuring their success with our services. This role is accountable for the growth of key accounts, managing client relationships, and developing success plans that align with...
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Remote Client Success Manager — Growth
hace 5 días
Mexico City Spotlight Marketing and Branding A tiempo completoA leading marketing agency is seeking a Client Success Manager / Account Manager to build long-term relationships with clients. This remote role requires excellent written and spoken English, a detail-oriented mindset, and previous customer service experience. The position involves onboarding clients, addressing their needs, and identifying opportunities for...
