Federal Customer Experience Lead

**_Customer Experience Supervisor:_** **W.W. Williams** is seeking an experienced, highly motivated **Customer Experience Supervisor **for our high volume service department. The responsibilities of this role includes greeting the customer, creating a service repair order based on the customer's request, and keeping the customer informed of the status of...

**Job Summary**- This role is responsible for managing the order entry process, maintaining customer records and CRM data. Identifies process improvements, and offers support to the sales team. Analysis information received in order to process and deliver correct results to Sales Team. The role facilitates communication with internal and external...

**Job Summary** - This role is responsible for managing the order entry process, maintaining customer records, create Customer Master Data and provide service related to IDs to several intern areas. Identifies process improvements, and offers support to the sales team. Analysis information received in order to process and deliver correct information to Sales...

**Job Summary**- This role is responsible for managing the order entry process, maintaining customer records, create Customer Master Data and provide service related to IDs to several intern areas. Identifies process improvements, and offers support to the sales team. Analysis information received in order to process and deliver correct information to Sales...

**_ Responsibilities: _**- Acts as a first point of contact for regular, on- going customer accounts on daily operational matters.- Resolves operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post-sales programs).- Collaborates with other functions and...

**Job Summary**- This role is responsible for managing the account subscription process end to end. Identifies process improvements, and offers support to the sales team. Analysis information received in order to process and deliver correct results to Sales Team. The role facilitates communication with internal and external stakeholders throughout the sales...

A leading technology company is seeking a Customer Service Representative / Business Process Specialist in Guadalajara. The successful candidate will engage customers via various channels, provide product information, and perform data entry. Ideal applicants will have 1-3 years of experience, excellent communication skills, and proficiency with UFT or...

**About the Company**:W.W. Williams was founded in Columbus, Ohio, in 1912. Today The W.W. Williams Companies has a broad portfolio of businesses located throughout the U.S. and Mexico. Collectively under the long-standing brand, W.W. Williams Companies make up one of the nation's largest sales and service providers of industrial power products with an...

**About the Company**: W.W. Williams was founded in Columbus, Ohio, in 1912. Today The W.W. Williams Companies has a broad portfolio of businesses located throughout the U.S. and Mexico. Collectively under the long-standing brand, W.W. Williams Companies make up one of the nation's largest sales and service providers of industrial power products with an...

Individual who has hands on experience with a focus on numbers and querying databases to build out usecases and dashboards. Knowledge and Skills: - Analyzing customer data to better understand customers - Leverage the customer data to create segments for targeting and experimentation - Enrich the customer data with firmographic and intent data - Evaluate...