Service Account Director
hace 2 semanas
As a Services Director for the Region of Middle Americas your role is to ensure the implementation of the strategic plan to grow Global Key Account business by developing action plans to increase sales and market share; Understand customer business needs and requirements and build strong and long-term strategies that support those customer goals while achieving Sidel sales targets and margin expectations.**Your Mission**:- Grow sales and profitability of Services offering- Adapt regional services strategy to his/her territory- Direct and implement action plans- Ensure that customer production line is optimized to the maximum- Responsible for performance of Sidel products, reports non-conformities and responsible for issue resolution process- Propose new Services products that add value to the Customer and are profitable for Sidel- Sell and negotiate Sidel Services portfolio, according to rules and processes of the Company- Plan customer contacts, visits and promotions- Coordinate and analyse market and competitor information, provide forecasts and report to relevant stakeholders- Lead a team and develop required competencies- Responsible of driving all services for key account**Your Profile**:- **Minimum Education**:Bachelor's degree or equivalent (mandatory).Master's in business (desirable).- ** Certifications**:Administration or Sales & Marketing (desirable).- ** Professional Qualifications and Experience**:Minimum 10 years' experience in capital equipment sales and territory/business area management, particularly in the packaging and/or rigid plastic industry, experience in other industries will also be considered.- ** Languages**:Fully Proficiency in English and Spanish are a must.**Contract Type**:**Permanent**:**Country**:**Location**:**Guadalajara**:
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Account Service Advisor
hace 3 semanas
Guadalajara, México NTT DATA A tiempo completoWe are currently seeking an Account Service Advisor to join our team in Mexico.Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis. Responsibilities include the management and oversight of service delivery processes, which...
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Account Service Advisor
hace 2 semanas
Guadalajara, México Ntt Data A tiempo completoWe are currently seeking an Account Service Advisor to join our team in Mexico.Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis.Responsibilities include the management and oversight of service delivery processes, which...
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Account Service Specialist
hace 1 semana
Guadalajara, México NTT DATA A tiempo completoWe are currently seeking an Account Service Specialist to join our team in Mexico. **Position overview** - Oversees, facilitates, and administers ITILbased service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis. - Responsibilities include the management and oversight of...
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Account Service Specialist Advisor
hace 15 horas
Guadalajara, México NTT DATA A tiempo completoWe are currently seeking an Account Service Specialist Advisor to join our team in Jalisco Mexico. **Position overview** Oversees, facilitates, and administers ITILbased service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis. Responsibilities include the management and...
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Account Service Specialist
hace 2 días
Guadalajara, México Hashmap A tiempo completo**Req ID**:246217 We are currently seeking a Account Service Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). Responsible to lead and manage day to day major incidents Acts as a point of contact for Service Desk and Resolver Group Analysts to escalate Major Incidents, and engage additional support groups - Assesses the impact and...
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Account Service Specialist
hace 15 horas
Guadalajara, México Hashmap A tiempo completo**Req ID**: We are currently seeking a Account Service Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Responsible to lead and manage day to day major incidentsActs as a point of contact for Service Desk and Resolver Group Analysts to escalate Major Incidents, and engage additional support groups- Assesses the impact and urgency of...
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Lead, Service Account Manager
hace 5 días
Guadalajara, Jalisco, México Sidel A tiempo completoContract TypePermanentCountryMEXICOLocationGuadalajaraYour opportunityJoin Sidel as Lead, Services Account Management | MAM, and take the lead in shaping the future of customer success in the packaging industry. Drive strategic partnerships, deliver exceptional service value, and lead a high-performing team that defines excellence across the region. Be the...
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Lead, Service Account Manager
hace 5 días
Guadalajara, Jalisco, México SIDEL A tiempo completoJoin Sidel as Lead, Services Account Management | MAM, and take the lead in shaping the future of customer success in the packaging industry. Drive strategic partnerships, deliver exceptional service value, and lead a high-performing team that defines excellence across the region. Be the difference that drives our customers' growth and success.Your...
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Director Account Management
hace 2 días
Guadalajara, México Flex A tiempo completoAt Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always.Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in...
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Account Service Specialist
hace 2 semanas
Guadalajara, México NTT DATA A tiempo completoWe are currently seeking an Account Service Senior Specialist to join our team in Mexico. In this role you will be responsible for: - Individuals have a deep understanding of their own area. - They manage critical projects with general direction and may allocate some work to others Requirements for this role include: - Assigned to larger / more complex...
