Portfolio Manager – Customer Accounts

hace 3 semanas


Monterrey, México Bebeecollections A tiempo completo

Job OverviewThis role focuses on managing a portfolio of customer accounts to ensure timely and accurate collection of outstanding balances.The ideal candidate will have strong communication skills, be able to build working relationships with customers, and maintain thorough records.The job involves monitoring account activity, identifying trends, resolving discrepancies, and maintaining up-to-date records.A key responsibility is overseeing a portfolio of customer accounts to maximize efficiency in collections.- Account Monitoring: Regularly review customer accounts to identify opportunities for improvement and resolve any issues that may impact collections.- Communication: Develop and maintain positive working relationships with customers through clear and effective communication.- Record Maintenance: Ensure accurate and up-to-date records are maintained within company systems.The Credit Collections Analyst works in a fast-paced environment handling sensitive information while maintaining attention to detail.They will investigate and reconcile account variances and use sound judgment to recommend solutions.This role offers an opportunity to enhance Accounts Receivable processes, streamline communication between departments, and improve overall collection efficiency.It requires the ability to work effectively in a team environment, communicating complex ideas clearly and concisely.


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