Customer Experience Advocate | Hybrid Role

Job DescriptionWe are looking for a Customer Care Advocate who delivers exceptional customer service by addressing inquiries, resolving issues, enhancing the customer experience.You are passionate about working with customers and internal teams to create value, reduce effort, and build loyalty.You will support both product and service businesses in an...

Company OverviewApollo is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises.Founded in ****, the company is one of the fastest growing in SaaS, raising approximately $250 million to date and valued at $1.6...

**Zendesk is seeking a CX Associate Manager to join our Customer Experience, Strategy, and Innovation Team!This person will report to the Sr.Director of Customer Experience and play a critical role in supporting our ever evolving programs focused on the executive persona (both internally and externally).Your main focus will be related to helping our team...

Apollo.Io is the leading go-to-market solution for revenue teams, trusted by more than 500,000 companies and millions of users worldwide, from rapidly growing startups to some of the world's largest enterprises.Apollo.Io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies...

A leading software company in Mexico is seeking an experienced project manager who will lead customer experience programs and manage client relationships. This role demands over 10 years of experience, showcasing skills in project management and customer engagement. The successful candidate will advocate for clients, ensure quality outcomes, and lead diverse...

A leading software company in Mexico is seeking an experienced project manager who will lead customer experience programs and manage client relationships. This role demands over 10 years of experience, showcasing skills in project management and customer engagement. The successful candidate will advocate for clients, ensure quality outcomes, and lead diverse...

A leading technology company in Mexico City is seeking a Customer Service Operations Manager to oversee daily service practices and improve customer satisfaction.A Bachelor's degree and at least 2 years of relevant experience are required, along with proficiency in English and Excel.The role includes a hybrid work model and comes with various benefits such...

An innovative education technology company in Mexico seeks a Customer Advocate to enhance user satisfaction.This role involves assisting users through written support and collaborating with product teams.Candidates should possess proficiency in English, strong analytical skills, and a customer-centric mindset.The company offers a dynamic work environment...

A growth-focused technology company is seeking a Product Advocate in Mexico City to provide exceptional customer support.The successful candidate will leverage their product expertise to resolve customer issues and enhance support processes.This role requires a minimum of two years' experience in a tech support role and excellent English communication...

A leading consulting firm in finance is seeking a Process Consultant / Service Design Specialist in Xico, Mexico. The role involves analyzing and optimizing operational processes to enhance customer experience in the banking sector. Candidates should have a Bachelor's degree and 1-3 years of consulting experience. Essential skills include process...