Customer Support Specialist Ii

hace 2 semanas


Monterrey, Nuevo León, México Transplace De Mexico Global A tiempo completo

**Responsibilities**:

- Monitor shipments
- Update System
- Track and Trace
- Appointment scheduling
- Customer service
- Reporting

Basic Qualifications
- Highschool degree
- Computer-savvy with a working knowledge of Microsoft Office
- Experience in customer service
- Advanced English (written and spoken)
- Ability to work with mínimal supervision
- Multitask
- Excellent communication and interpersonal skills
- On the fly prioritization

Preferred Qualifications
- Experience as logistics coordinator
- Knowledge of transport laws and regulations

**Skills**: Required
- Microsoft Office
- Customer Service

Preferred
- Continuous Improvement
- Planning/Organizing
- Multitasking
- Interpersonal Skills

**Behaviors**: Required
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Loyal: Shows firm and constant support to a cause
- Innovative: Consistently introduces new ideas and demonstrates original thinking

**Motivations**: Required
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Self-Starter: Inspired to perform without outside help



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