Tactical Buy Analyst

hace 1 mes

Miguel Hidalgo, México PepsiCo A tiempo completo

Overview:
**We Are PepsiCo**

***

Join PepsiCo and Dare for Better We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.

Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.

Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.

A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.

***

**Know more**:PepsiCoJobs

**Join PepsiCo, dare for better.**

**Responsibilities**:
**The Opportunity**

PepsiCo has deployed the SAP/Ariba Procurement functionality to support the acquisition of indirects goods and services in Iberia. The tool is branded **myBUY** and used by 10.000+ end users across 50+ countries, with a central team supporting the PR2PO (Purchase Requisition to Purchase Order) process._ _The Helpdesk function is to support the End Users in resolving incidents and service requests.
- The Helpdesk agent (HD agent) has as main objective to receive (logging), managing, resolving and closing Incidents / Service requests from end users using the myBUY tool.
- Incident Management process includes: Identification & Logging - Categorization & Prioritization - Initial Diagnosis & Assignment - Investigation & Diagnosis - Resolution & Recovery - Closure - Review.
- The HD agent will be part of a team of 20 HD agents. Scope for the HD agent is North America, Brazil and LATAM.

As a Tactical Buyer
- Responsible for spot & tactical buying process that includes supplier selection, negotiation with suppliers and report savings.
- Execute standardized tactical buying processes, use of appropriate tactical buy tools and negotiations.
- Achieve SLA targets and maintain the appropriate control environment to maintain quality and service standards
- Support the users in the development of Specifications in order to get the detailed user requirements and supplier expectations
- Use client’s tactical buy system to process requests to increase myBUY adoption
- Identify potential vendors and obtain quotes as needed according to the company’s policy
- Improve purchasing process, considering procurement policies regarding budget amounts.
- Support users doubts and comments about the review of the PRs created.
- Help to assure myBUY automation target.
- Participate in periodical meeting with the myBUY’s Extended Team & Category managers.
- Identify opportunities to automate business process.
- Perform monthly analysis of the spend managed
- Lead trainings and sessions for category users
- Develop & support additional projects in order to increase myBUY adoption

**Your Impact**

As Tactical Buy your functions would consist of
- Review all non catalog requisitions (Spot, Tactical, Strategic) securing all of them are aligned to PepsiCo & GP policies & proceures.
- Quote with the correct number of suppliers according to the policy and look for the best commercial option for the company.
- Be in constant communication with Manager Service Organization, Center Of Excellence, Vendors & Users to get accurate quotes and measure performance and fulfillment of deliveries and quality of items/services.
- When negotiating, must consider needs & specification of the users.
- Approve/deny requisitions according to the threshold within the SLA’s.
- Knowledge of all Procurement processes, policies, categories & vendors
- Support all myBUY users with their functional & operative doubts
- Keep track of all reviewed requisitions in order generate KPIS
- Track and Report Spend, Productivity and Automation by Month
- The role is responsible for Incident Management:

- Incident identification and recording
- Classification and initial support to the Users for the Incident
- Investigation and diagnosis of Incidents
- Escalation procedures for ensuring Incident resolution
- Incident resolution and restoring service to its normal operation
- Communicating with the User and Closing the Incident ticket
- Categorization of INC’s: Business Process Management / Catalog Management / IT Incident Management / Problem Management / Change Management / Vendor master data request for supplier creation/updates
- Prioritization of the work on open Incidents (INCs) according to a set of rules (Ticket prioritization P1 to P5)
- Manage communication throughout the lifecycle of the incident
- Logging, managing, resolving and closing the request raised by Users in Incident Tracking Tool (SNOW), if it is in scope. If not, the HD agent routes the User t

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