Tactical Buy Analyst
hace 3 meses
We Are PepsiCo
Join PepsiCo and Dare for Better We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.
Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.
Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.
A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.
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Join PepsiCo, dare for better.
ResponsibilitiesThe Opportunity
PepsiCo has deployed the SAP/Ariba Procurement functionality to support the acquisition of indirects goods and services in Iberia. The tool is branded myBUY and used by end users across 50+ countries, with a central team supporting the PR2PO (Purchase Requisition to Purchase Order) process.The Helpdesk function is to support the End Users in resolving incidents and service requests.
The Helpdesk agent (HD agent) has as main objective to receive (logging), managing, resolving and closing Incidents / Service requests from end users using the myBUY tool. Incident Management process includes: Identification & Logging - Categorization & Prioritization - Initial Diagnosis & Assignment - Investigation & Diagnosis - Resolution & Recovery - Closure - Review. The HD agent will be part of a team of 20 HD agents. Scope for the HD agent is North America, Brazil and LATAM.As a Tactical Buyer
Responsible for spot & tactical buying process that includes supplier selection, negotiation with suppliers and report savings. Execute standardized tactical buying processes, use of appropriate tactical buy tools and negotiations. Achieve SLA targets and maintain the appropriate control environment to maintain quality and service standards Support the users in the development of Specifications in order to get the detailed user requirements and supplier expectations Use client’s tactical buy system to process requests to increase myBUY adoption Identify potential vendors and obtain quotes as needed according to the company’s policy Improve purchasing process, considering procurement policies regarding budget amounts. Support users doubts and comments about the review of the PRs created. Help to assure myBUY automation target. Participate in periodical meeting with the myBUY’s Extended Team & Category managers. Identify opportunities to automate business process. Perform monthly analysis of the spend managed Lead trainings and sessions for category users Develop & support additional projects in order to increase myBUY adoptionYour Impact
As Tactical Buy your functions would consist of
Review all non catalog requisitions (Spot, Tactical, Strategic) securing all of them are aligned to PepsiCo & GP policies & proceures. Quote with the correct number of suppliers according to the policy and look for the best commercial option for the company. Be in constant communication with Manager Service Organization, Center Of Excellence, Vendors & Users to get accurate quotes and measure performance and fulfillment of deliveries and quality of items/services. When negotiating, must consider needs & specification of the users. Approve/deny requisitions according to the threshold within the SLA’s. Knowledge of all Procurement processes, policies, categories & vendors Support all myBUY users with their functional & operative doubts Keep track of all reviewed requisitions in order generate KPIS Track and Report Spend, Productivity and Automation by Month The role is responsible for Incident Management: Incident identification and recording Classification and initial support to the Users for the Incident Investigation and diagnosis of Incidents Escalation procedures for ensuring Incident resolution Incident resolution and restoring service to its normal operation Communicating with the User and Closing the Incident ticket Categorization of INC’s: Business Process Management / Catalog Management / IT Incident Management / Problem Management / Change Management / Vendor master data request for supplier creation/updates Prioritization of the work on open Incidents (INCs) according to a set of rules (Ticket prioritization P1 to P5) Manage communication throughout the lifecycle of the incident Logging, managing, resolving and closing the request raised by Users in Incident Tracking Tool (SNOW), if it is in scope. If not, the HD agent routes the User to the correct helpdesk or service Assure adherence to Critical Incident Management Process Responding to status requests from Users ( Requisition, New vendor, PO, Others) Responding to questions related to Procurement policies or procedures / Ad-hoc report creation/request Resolving the User’s query on the phone by providing a full and a satisfactory information to the User Amendment on myBuy transactions performed by HD agent Proper TB request handling in case HD agent is involved Cooperate with PepsiCo third-party vendors to resolve issues, upon request ( Vendor Invoice resolution) Comply with User and vendor support requirements in accordance with agreed Policy and Procedures Manual Provide operation support (by phone and email) in the languages and during the hours as defined Resolve P2P User (internal and external) and vendor inquiries in accordance with defined SLAs Address or escalate P2P Platform technical issues Escalate issues that cannot be resolved to PepsiCo Provide guidance and support to Users regarding proper buying channel, policies, etc. Resolve issues with ordered (and received) goods and services such as quantity, quality, shipment, etc. with vendors and Users Master Data / Vendor Data Recommend updates to vendor master management processes Recommend commodity codes / material groups and hierarchy Recommend product ID maintenance, naming conventions, and hierarchy in order to support the outline agreement creation in the P2P Platform, as part of ongoing service innovation Collaborate with MDM team on system & solution design and maintenance following the Policies & Procedures Manual Propose data standards for vendor master records Assess new vendor requests in line with PepsiCo instructions QualificationsWho Are We Looking For?
Education
Bachelor Degree
Experience
Ability to analyze sourcing data and understand the processes. Good IT procurement skills. PC (Windows, Word, Excel, Power Point) nice to have SAP/ARIBA Experience with creating and delivering analysis to internal and external customers Procurement and analytical background. Good interpersonal skills (needs to be able to build relationships with suppliers & Users) Good English level (written and spoken) Portugues – Nive to Have Professional presentation experience – nice to have Excellent interpersonal skills Proven experience in incident management Ability to understand and follow established processes Procurement background (ideal) Experience with ERP systems (preferably SAP and ARIBA) Proficient in using the Microsoft Office suite Bachelor’s degree Proactive and customer-focused approach Strong analytical and problem-solving skills Ability to adapt to changing environments and work under pressure Basic ExcelIf this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.
What can you expect from us:
Opportunities to learn and develop every day through a wide range of programs. Internal digital platforms that promote self-learning. Development programs according to Leadership skills. Specialized training according to the role. Learning experiences with internal and external providers. We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others. Financial wellness programs that will help you reach your goals in all stages of life. A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle. And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.
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